RTX 3050 "does not support DXR 1.1 or higher" error

[Henry L Castle]

Hi, I have a RTX 3050 laptop with a Ryzen 5 processor and integrated graphics. On the nvidia panel and with metro exodus ed selected, I choose the option to use the 3050 but every time I try to launch the game I get the same "dxr 1.1" error. Any help would be appreciated as any tech support links seem to be dead or not working...

[Draxuss]

Makes sure windows version is 21H1 or higher.

[Henry L Castle]

Originally posted by Draxuss:

Makes sure windows version is 21H1 or higher.

I am using win 11 version 22H2, OS build 22621.1848

[westrud]

I was getting this on my 2070 Super and it turned out I needed to update my graphics card driver.

[Henry L Castle]

Originally posted by westrud:

I was getting this on my 2070 Super and it turned out I needed to update my graphics card driver.

I checked and it is up to date v536.40

[Henry L Castle]

Originally posted by Xenophobe:

Run dxdiag and check the nvidia card's display tab to verify directx 12 ultimate is enabled, seems that some are having an issue where it's disabled. Also, under the drivers section it should show Feature Levels and level 12_2 is needed for directx ultimate, which is where dxr1.1 comes from.

Under system it says
"DirectX Version: DirectX 12"

and under render on DirectX Features

everything is enabled including DirectX 12 Ultimate

Under drivers it says

feature levels 12_2, 12_1,12_0 ... 9_1

[Henry L Castle]

Originally posted by Xenophobe:

Unless it's somehow still defaulting to the igpu even though you've selected the 3050, it's possible you have a corrupt file in the windows system or the nvidia drivers. For the nvidia drivers I'd completely uninstall with something like DDU and then reinstall fresh.

As for the widows system files, windows updates can cause issues like this at times. Run these windows tools as follows:

1. run windows disk cleanup - clean system files - select all choices.

2. open an administrative command prompt by right clicking command prompt and select 'run as administrator' even if on an admin account.

3. run

DISM /Online /Cleanup-Image /RestoreHealth

this updates the windows image.

4. run

sfc /scannow

this fixes any corrupted windows system files using the updated windows image.

5. run

chkdsk /f

and follow the prompts and reboot. this checks for and fixes errors in the windows system.

These are built in windows tools, but I encourage anyone to research them first before running them on blind faith.

I will give this a shot ASAP, thank you!

[I Am Groot]

Originally posted by Henry L Castle:

Hi, I have a RTX 3050 laptop with a Ryzen 5 processor and integrated graphics. On the nvidia panel and with metro exodus ed selected, I choose the option to use the 3050 but every time I try to launch the game I get the same "dxr 1.1" error. Any help would be appreciated as any tech support links seem to be dead or not working...

The game is probably running on AMD GPU which doesn't meet the requirements. This happens alot.
On AMD laptop/desktop, AMD GPU can always override and force Windows run games on AMD GPU which sucks.
In addition to Nvidia GPU Control Panel, you should do the following:
Use DDU to uninstall AMD GPU, reinstall AMD Driver with the option driver only.
Open Windows Settings( Windows + I ), Open the following screen: System > Display > Graphics
Select game(s) from there, if not existed, use Add an app function to add your game(s) executable there. Then open Options button from the game on the list, check the checkbox on NVIDIA GPU.

If you have MUX/Advanced Optimus, disable AMD GPU using that.

And next time, don't listen to the AMD THE BEST crap. It is the lie like the cake. Don't buy anything has AMD.

Originally posted by Xenophobe:

Unless it's somehow still defaulting to the igpu even though you've selected the 3050, it's possible you have a corrupt file in the windows system or the nvidia drivers. For the nvidia drivers I'd completely uninstall with something like DDU and then reinstall fresh.

This is not an issue with Windows, this is the issue with the AMD mainboard and AMD APU. It sucks, it forces the whole system and many high performance games/apps running on AMD.

[Henry L Castle]

Originally posted by Scanty.X The Traveller:

Originally posted by Henry L Castle:

Hi, I have a RTX 3050 laptop with a Ryzen 5 processor and integrated graphics. On the nvidia panel and with metro exodus ed selected, I choose the option to use the 3050 but every time I try to launch the game I get the same "dxr 1.1" error. Any help would be appreciated as any tech support links seem to be dead or not working...

The game is probably running on AMD GPU which doesn't meet the requirements. This happens alot.
On AMD laptop/desktop, AMD GPU can always override and force Windows run games on AMD GPU which sucks.
In addition to Nvidia GPU Control Panel, you should do the following:
Use DDU to uninstall AMD GPU, reinstall AMD Driver with the option driver only.
Open Windows Settings( Windows + I ), Open the following screen: System > Display > Graphics
Select game(s) from there, if not existed, use Add an app function to add your game(s) executable there. Then open Options button from the game on the list, check the checkbox on NVIDIA GPU.

If you have MUX/Advanced Optimus, disable AMD GPU using that.

And next time, don't listen to the AMD THE BEST crap. It is the lie like the cake. Don't buy anything has AMD.

Originally posted by Xenophobe:

Unless it's somehow still defaulting to the igpu even though you've selected the 3050, it's possible you have a corrupt file in the windows system or the nvidia drivers. For the nvidia drivers I'd completely uninstall with something like DDU and then reinstall fresh.

This is not an issue with Windows, this is the issue with the AMD mainboard and AMD APU. It sucks, it forces the whole system and many high performance games/apps running on AMD.

So I am going to have to say goodbye to virtual super resolution? :(

tbh, I didnt care about what cpu this laptop had when I bought it... Next time I ll make sure its Intel

[I Am Groot]

Originally posted by Henry L Castle:

Originally posted by Scanty.X The Traveller:

The game is probably running on AMD GPU which doesn't meet the requirements. This happens alot.
On AMD laptop/desktop, AMD GPU can always override and force Windows run games on AMD GPU which sucks.
In addition to Nvidia GPU Control Panel, you should do the following:
Use DDU to uninstall AMD GPU, reinstall AMD Driver with the option driver only.
Open Windows Settings( Windows + I ), Open the following screen: System > Display > Graphics
Select game(s) from there, if not existed, use Add an app function to add your game(s) executable there. Then open Options button from the game on the list, check the checkbox on NVIDIA GPU.

If you have MUX/Advanced Optimus, disable AMD GPU using that.

And next time, don't listen to the AMD THE BEST crap. It is the lie like the cake. Don't buy anything has AMD.


This is not an issue with Windows, this is the issue with the AMD mainboard and AMD APU. It sucks, it forces the whole system and many high performance games/apps running on AMD.

So I am going to have to say goodbye to virtual super resolution? :(

tbh, I didnt care about what cpu this laptop had when I bought it... Next time I ll make sure its Intel

VSR is actually useless for gaming when you use dGPU like Nvidia. The game will override screen resolution. VSR is only useful for DWM perhaps but it is not really great for me. It looks worse when comparing to the same size monitor with higher native resolution.
I will just stay away from AMD until they resolve their crappy issue with overriding Vulkan driver, DX driver, disable/corrupt Nvidia drivers, also their useless driver/software version mismatch BS.
But, your specs will stay around for another 5-6 years, I hope AMD will improve by then, hopefully. I switch side from AMD fanboi to Intel/Nvidia because of those.

[Henry L Castle]

Originally posted by Scanty.X The Traveller:

Originally posted by Henry L Castle:

So I am going to have to say goodbye to virtual super resolution? :(

tbh, I didnt care about what cpu this laptop had when I bought it... Next time I ll make sure its Intel

VSR is actually useless for gaming when you use dGPU like Nvidia. The game will override screen resolution. VSR is only useful for DWM perhaps but it is not really great for me. It looks worse when comparing to the same size monitor with higher native resolution.
I will just stay away from AMD until they resolve their crappy issue with overriding Vulkan driver, DX driver, disable/corrupt Nvidia drivers, also their useless driver/software version mismatch BS.
But, your specs will stay around for another 5-6 years, I hope AMD will improve by then, hopefully. I switch side from AMD fanboi to Intel/Nvidia because of those.

Sadly for me the only way to make higher than 1080p resolutions available for games and the laptop's monitor is to use VSR. I tried some other programs but they didnt seem to work. There is no option to do it from the nvidia panel either... it sucks to suck

[I Am Groot]

Originally posted by Henry L Castle:

Originally posted by Scanty.X The Traveller:

VSR is actually useless for gaming when you use dGPU like Nvidia. The game will override screen resolution. VSR is only useful for DWM perhaps but it is not really great for me. It looks worse when comparing to the same size monitor with higher native resolution.
I will just stay away from AMD until they resolve their crappy issue with overriding Vulkan driver, DX driver, disable/corrupt Nvidia drivers, also their useless driver/software version mismatch BS.
But, your specs will stay around for another 5-6 years, I hope AMD will improve by then, hopefully. I switch side from AMD fanboi to Intel/Nvidia because of those.

Sadly for me the only way to make higher than 1080p resolutions available for games and the laptop's monitor is to use VSR. I tried some other programs but they didnt seem to work. There is no option to do it from the nvidia panel either... it sucks to suck

Strange, although I cannot overclock screen to 4K from FullHD, I can use DSR to make the game run 4K on FullHD.

[Henry L Castle]

@Scanty I did what you suggested and still no luck... idk... at this point I might as well just play the normal version of the game :(