Metro Exodus Enhanced Edition

Metro Exodus Enhanced Edition

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mr worldwide Jun 30, 2021 @ 12:21am
Crashing Upon Launch
Hello! I have an issue where upon launching the game I get 2 error messages:
-Graphics device does not support DXR1.1 or above.
-Graphics device does not support 16bit floating point arithmetic
I've looked on the internet and most people said that they got this message because their windows was outdated and they needed to update to Windows 20h2 for it to work. I updated my windows aswell, the current version is 21h1 yet it doesn't work.

When I click on "Run Anyway" (Ignoring the error messages) my game starts to load, the opening credits scene plays, after that I get a "Please Wait" loading scene and then my game crashes.

I've tried launching it in safe mode, updating Windows, drivers, verifying game files, yet nothing worked. Is there a solution to this?
Last edited by mr worldwide; Jun 30, 2021 @ 12:22am
Originally posted by Jig McGalliger:
Enhanced Edition requires an RT capable card (DXR 1.1), something your 1070ti is not capable of.
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Showing 1-15 of 15 comments
mr worldwide Jun 30, 2021 @ 12:24am 
My PC specs:
-1070ti
-Ryzen 5 1600x
-16 gb DDR4 2933 MHz RAM
The author of this thread has indicated that this post answers the original topic.
Jig McGalliger Jun 30, 2021 @ 12:56am 
Enhanced Edition requires an RT capable card (DXR 1.1), something your 1070ti is not capable of.
mr worldwide Jun 30, 2021 @ 1:03am 
So that means I can only play the normal version, not the enhanced one, right?
zxcv1238946 Jun 30, 2021 @ 6:06am 
Hi I have same problem and I solved it after update to windows 20H2
MY PC specs:
3800X+RTX2070+32GB 2666 RAM
Draxuss Jun 30, 2021 @ 1:01pm 
Originally posted by mr worldwide:
My PC specs:
-1070ti
-Ryzen 5 1600x
-16 gb DDR4 2933 MHz RAM

You can not play this game on a non RTX card. Also a 8 core CPU is recommended. Download the base game.... :greasysideup:
Last edited by Draxuss; Jun 30, 2021 @ 1:05pm
e.escalona88 Jun 30, 2021 @ 5:49pm 
problem in normal and safe mode. fatal crash this stupid error say this machine is not comp. reason: maximun shader model sm6.4(6.5 requiered)
graphics divice does not support dxr1.1
my machine amd ryzen 9 5900x- rtx strix 3090oc driver 465.89. - 32ram and 3440x144p hdr. win 10 pro 1909
i think is the win version. can someone confirm pls

Last edited by e.escalona88; Jun 30, 2021 @ 5:51pm
Draxuss Jul 1, 2021 @ 3:42am 
Originally posted by e.escalona88:
problem in normal and safe mode. fatal crash this stupid error say this machine is not comp. reason: maximun shader model sm6.4(6.5 requiered)
graphics divice does not support dxr1.1
my machine amd ryzen 9 5900x- rtx strix 3090oc driver 465.89. - 32ram and 3440x144p hdr. win 10 pro 1909
i think is the win version. can someone confirm pls

Make sure windows is updated to 21H1 version.
Last edited by Draxuss; Jul 10, 2021 @ 3:02pm
pst007x Jul 10, 2021 @ 9:34am 
I have a RTX 2080 and I still can't run this crap. Just another broken game by the looks of it...
Bumble Jul 10, 2021 @ 2:35pm 
I have a 2070 and have never had a crash over my 51hrs of playtime with maxed graphics 1080p.

Something that seems to stick out to me, seemingly most people reporting crashes have AMD CPUs

i7-8700
16GB RAM
RTX2070
Draxuss Jul 10, 2021 @ 2:59pm 
232 hrs, only time the game crashes is while running a GPU OC.

i7-9700K
Aorus Z390 Ultra
32GB Ram
RTX 2080 Ti
Last edited by Draxuss; Jul 10, 2021 @ 3:00pm
mr worldwide Jul 10, 2021 @ 3:14pm 
Guys, the reason why I constantly crashed is already specified, I have a GTX graphics card which isn't compatible with the Enhanced Edition, you need to have an RTX
Draxuss Nov 28, 2022 @ 3:16am 
This is an old thread, posting you have the same problem on here is gonna do you much good.
JerryLovesYou Nov 28, 2022 @ 8:38am 
Originally posted by Mafiyozi:
I have same problem with my rtx 2060
me, too
Blake Nov 29, 2022 @ 3:36pm 
Nearly identical specs, and same problem, game crashes upon launch, saying my comp doesn't meet minimum requirements, extremely annoying. Guess I'm gonna have to update my comp sometime soon. Or uninstall it..... doh.
WereWolf112 Sep 4, 2023 @ 6:22pm 
This should be at the top of the list
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Date Posted: Jun 30, 2021 @ 12:21am
Posts: 16