New Update deleted my save file.

[Hood Daddy]

I was playing the game just fine, decided to a break and save and exited like always, came back an hour later, launched the game went to single player and my save file is gone.
Ok... I go into the app data, saves, and backups for Sun Haven. My file is there saved from today. I copy it, go back to saves, paste it, and it replaces the old files. I launched the game, but there is still no save file in the game. In the game, I also check the backups tab there, and nothing...
So I am VERY, pissed and dejected. I was almost 100% done the game on that file... over 100 hours... I already know the devs won't help so if anyone else has any other ideas that would be great.
Step by step if you can I am a little dumb when it comes to computers.

[KittyWitch94]

I just started today, so thankfully not even close to that amount, but same thing happened. It is rather ridiculous since I've found reddit forums dating back a year with this exact issue and it has not been fixed. I found my save and backup save in the file data too. I even waited a few minutes and nothing

Sorry that happened on such a large save. Hope we get answers soon

[Hood Daddy]

Originally posted by KittyWitch94:

I just started today, so thankfully not even close to that amount, but same thing happened. It is rather ridiculous since I've found reddit forums dating back a year with this exact issue and it has not been fixed. I found my save and backup save in the file data too. I even waited a few minutes and nothing

Sorry that happened on such a large save. Hope we get answers soon

........are you kidding i am so, wow. I was so close to being done. Ugh, k thank you thats heart breaking to hear but thanks anyway

[Max Cauliflower]

Same here, hopefully they fix it! I'm glad I'm not the only one with this issue, since it's happening to a lot of other people perhaps it's a bug they need to fix. (I hope they fix it..)

[⋆˚࿔ 𝐚𝐧𝐚 𝜗𝜚˚]

this happened to me with a previous update where i lost a 120 hour save!

i had to start a new game (now at 294 hours total) & now the new update won't even load for me, afraid i might've lost my save again :(

[TheNinthThought]

Hey! Try going to https://store.steampowered.com/account/remotestorage and downloading your cloud saves for Sun Haven. Then put your cloud saves in your sun haven save location: https://steamcommunity.com/app/1432860/discussions/0/3818529263635162866/

Hope that helps and you can save your saves.

[⋆˚࿔ 𝐚𝐧𝐚 𝜗𝜚˚]

Originally posted by TheNinthThought:

Hey! Try going to https://store.steampowered.com/account/remotestorage and downloading your cloud saves for Sun Haven. Then put your cloud saves in your sun haven save location: https://steamcommunity.com/app/1432860/discussions/0/3818529263635162866/

Hope that helps and you can save your saves.

thanks for this! i've downloaded a back-up just incase
unfortunately the game won't open at all for me at the moment :(

[babymaizy666]

I'm sorry Hood Daddy. You deserved better </3 Now I'm scared to even make any significant progress in the game. I wanted to get the worth out of what was paid for, but I'm afraid I won't even be able to do that DX And I still need to do the multiplayer achievements

[Hood Daddy]

Originally posted by Hood Daddy:

I was playing the game just fine, decided to a break and save and exited like always, came back an hour later, launched the game went to single player and my save file is gone.
Ok... I go into the app data, saves, and backups for Sun Haven. My file is there saved from today. I copy it, go back to saves, paste it, and it replaces the old files. I launched the game, but there is still no save file in the game. In the game, I also check the backups tab there, and nothing...
So I am VERY, pissed and dejected. I was almost 100% done the game on that file... over 100 hours... I already know the devs won't help so if anyone else has any other ideas that would be great.
Step by step if you can I am a little dumb when it comes to computers.

I want to let everyone know that after sleeping, the save file came back... I don't know what I did to fix it. Again all I originally did was go into Sun Havens Appdata, the saves, and then take the backed up save and pasted it back into my saves. It didn't work yesterday and so I just went to bed, and waking up now, I said "screw it" and launched the game just to check for the sake of it, and my save is back in the game and I can click on it, and it launches just fine... so idk what happened. I'm just VERY relieved. If anyone else is having the same issue, maybe after you paste the backup just give it a few hours...?
Idk, I'm just elated its back.

[Generically Strange]

My save file came back but now I'm not able to exit the mines - my cart rolls out, I get the "rust keys disintegrate" pop-up, and I pop right back at the first level in the mine.

Update: at 11pm (in-game) it decided to let me out, so...

[Hood Daddy]

Originally posted by Generically Strange:

My save file came back but now I'm not able to exit the mines - my cart rolls out, I get the "rust keys disintegrate" pop-up, and I pop right back at the first level in the mine.

Update: at 11pm (in-game) it decided to let me out, so...

Man thats great news lol hopefully you dont get stuck again