WOT not listening to customers!!!

[cefrancis66]

i have played this game since it came out. in the beginning the game was quit spectacular, then, unfortunately they started messing with the mechanics of the barrels. today its to the point were the game is pretty much unplayable! I left the game 3.5 years ago because at that time it was really bad. Came back just before Christmas to see if anything had changed... well it has for the worse. had a battle a last week that from point blank range, literally 3 feet away from 4 tanks .. every round disappeared, no crit hit, no dust cloud from hitting ground, no damage of or any recognition of firing except i lost a gold round which are horribly expensive. they now have a neat lil tool after every battle a thumbs up or down quick survey on and i quote, " how was your experience" unquote. i know for a fact that everyone in my clan have given them a thumbs down on every battle. sent in a ticket about this a week ago, with no response as of yet. encouraging them to send my feed back to the American COO or CEO for review. doubt they even read it in the first place, but i would put good money on that no one will see it that could make a difference. they think if we just keep throwing more stuff to spend money on will pacify us. it has only forced 1000s of people off the game. when i left they could boast at least 80k-100k on the server during normal hours.... now they struggle to achieve 10k, at the moment of this posting they have 7500 ... this is at the very least a 90% drop in online players no matter what time you play. this hasnt in anyway deterred them from the continued downward spiral they have found themselves in. they refuse to listen to there paying customers or any of them and disregard any feedback on any level. so please if your readding this .. i encourage you to eother stop playing the game or dont download or play this game ever. you will be HORRIBLY disappointed.

[8_Hussars]

lol, compounding on an extreme lack of understanding of the games mechanics; the vast majority of player feedback is less than useful anyway.

No studio has developed a successful game, with the players consensus.

[◯ | mkv]

Hello!

Unfortunately, bugs happen. Either as a result of poor client-server synchronization, or a potential issue with map hitboxes, sometimes your rounds will "disappear" - that is to say, fail to be registered by the server. Nevertheless, this is rare, and while I understand your frustration, things like this are experienced by every user occasionally, so you shouldn't feel targeted in this regard.

As for feedback, the developers have to consider the playerbase as a whole rather than pay attention to individual users. Your input does matter, but it will never be taken into as much individual consideration as you suggest, because that'd be unfair to other users and their own feedback. As 8_Hussars said, it is simply impossible to please everybody. Every change regarding the game (or anything in general) will always result in somebody being dissatisfied. The developers have to account for that by considering only the general opinion of the playerbase, rather than individual users such as yourself.

The playerbase remains as large as when you left. In fact, it has likely grown. I assume you're taking your data from SteamCharts. It is important to remember, however, that Steam represents only a minority of the playerbase. If you look at this website showing server population counts across regions (https://wgstatus.com/wot), you will see that there are over 130k users currently online, in the EU region alone. (The total player count including other regions as well as the now-separate RU region is over 430k). This proves that the game has not decreased in popularity, but rather the opposite, showing that WoT's popularity continues to grow.

Feel free to ask if you have any questions.

[cefrancis66]

your link is blocked as a malicious site ... lolol that's says all we need to know about WOT and WG as a hole. love you lies you are pitching .. like i said on my post ... you people are not listening in anyway to your customer base as a whole. any on all boards WG is getting bashed for this very thing. suddenly WG has decided to send out surveys as well as a thumbs up or down on experience. i know for a fact you are loosing the battle there. its truly sad the you have to lie about hit boxes and dispersion in the barrel mechanics. rounds shouldn't be disappearing as much as they do in game. and its only gettin worse, hell just moving around in the garage from tab to tab gives us a "sorry temporarily out not avail" is now common place ... the servers are absolutely horrible and the company has now idea how to deal with this in a proper manor. the US servers are trash. period. been testing games since games came out in the mid 90s. this game would not have past in its current state!

[Juanjo]

โพสต์ดั้งเดิมโดย cefrancis66:

i have played this game since it came out. in the beginning the game was quit spectacular, then, unfortunately they started messing with the mechanics of the barrels. today its to the point were the game is pretty much unplayable! I left the game 3.5 years ago because at that time it was really bad. Came back just before Christmas to see if anything had changed... well it has for the worse. had a battle a last week that from point blank range, literally 3 feet away from 4 tanks .. every round disappeared, no crit hit, no dust cloud from hitting ground, no damage of or any recognition of firing except i lost a gold round which are horribly expensive. they now have a neat lil tool after every battle a thumbs up or down quick survey on and i quote, " how was your experience" unquote. i know for a fact that everyone in my clan have given them a thumbs down on every battle. sent in a ticket about this a week ago, with no response as of yet. encouraging them to send my feed back to the American COO or CEO for review. doubt they even read it in the first place, but i would put good money on that no one will see it that could make a difference. they think if we just keep throwing more stuff to spend money on will pacify us. it has only forced 1000s of people off the game. when i left they could boast at least 80k-100k on the server during normal hours.... now they struggle to achieve 10k, at the moment of this posting they have 7500 ... this is at the very least a 90% drop in online players no matter what time you play. this hasnt in anyway deterred them from the continued downward spiral they have found themselves in. they refuse to listen to there paying customers or any of them and disregard any feedback on any level. so please if your readding this .. i encourage you to eother stop playing the game or dont download or play this game ever. you will be HORRIBLY disappointed.

Actually, they never paid attention and didnt care about what costumers had to say, no wonder why the game is trash at this point.

[Fat Atom]

โพสต์ดั้งเดิมโดย 8_Hussars:

lol, compounding on an extreme lack of understanding of the games mechanics; the vast majority of player feedback is less than useful anyway.

No studio has developed a successful game, with the players consensus.

It doesn't help that the mechanics are so sh*t and don't work in the first place ..