Magical Edition Storybook Vale Missing Items

[The Loud Theatrical]

Morning all!
I had purchased the Magical Edition of Storybook Vale, which is reflecting on my loading screen under expansions, but in loading into the game am missing Pegasus + the house and 5k moonstones :)
Maybe hold off until we have further news!
Hopefully can get these added to my account :(

[Elisabeth1991]

it's the same for me as well

[JackyDOS]

Originally posted by Janey:

I'm not sure if I should wait to purchase the magical edition now or just wait? I see they have said they are investigating the issue with the missing items for people who purchased it.

I purchased the Magical Edition and also didn´t get the items. But when I end the game and go to the DLC-Options it is said: Access for Magical Edition granted. So the purchase is registered as the right version and the only thing is missing is the auto-email.

In Discord the support is also aware, so I guess all Magical-Edition-Customers will get the Email with the missing moonstones and the items later via email.

[Leana]

same here....

[amorris72200]

I too am missing ALL my content, I didn't even get the early buy clothes!

[sumthinspecial31]

I bought the magical addition also and I am missing the same items.

[PlayerNumeroUno]

same just got the magical and only received 5k moonstones in mail and non of the other objects besides the welcome to storybook vale clothing content.

[Janey]

Originally posted by JackyDOS:

Originally posted by Janey:

I'm not sure if I should wait to purchase the magical edition now or just wait? I see they have said they are investigating the issue with the missing items for people who purchased it.

I purchased the Magical Edition and also didn´t get the items. But when I end the game and go to the DLC-Options it is said: Access for Magical Edition granted. So the purchase is registered as the right version and the only thing is missing is the auto-email.

In Discord the support is also aware, so I guess all Magical-Edition-Customers will get the Email with the missing moonstones and the items later via email.

Thanks for that info, I think I'm just gonna go ahead and get it then as I do really wanna play the dlc now and like you said they have said they are aware of it so as long as we get the items added at some point which it seems that will be the case.

[Mary]

same problem :-(

[MoonPhase]

Throwing my voice in here because i paid for the higher priced one and also haven't received my additional yet. Got my early backer stuff and the base game items but not the extra for purchasing the more expensive magical edition.

[EUKSharon]

if you already had the main game and rift in time really it should not let you purchase anything you already have.

[bythehandofgod]

I too bought magical missing the same items. I hope we get them sometimes because I only bought for the moonstones and pegagus too

[Ash]

also missing the house + pet + extra 5k moonstones
guess we wait and see

[monkeygirl]

Originally posted by SerenityStorm:

How much did everyone pay for the Magical Edition? I paid 52.99 (with taxes) as it was one of 2 options. The other one was $29.99 so clearly I went for the most expensive thinking it was suppose to be the Magical edition option with the Pegasus, house, clothes and 10k moonstones. Not sure if i need to request a refund and try to buy again or not. At this point I don't want to play the game nor watch others because I want to enjoy it as well and be surprised. Now i feel behind. What are you all doing?

I paid $54.36 I like you went for the $49.99 version as that was the price listed on DDLV website And I feel the same way as you do I don't know if I should wait it out or try to ask for a refund that I might not get And I hate spoilers as well It's really frustrating and I'm already so stressed over it I mean it's a rip off if we pay $20 more and get exactly what the $30 version consists of

[carolinexavaria]

Same, bought the magical edition thingy and didn't get my rewards... so annoying!

[Jem]

Same here, got my early backer stuff and the base game items but no magical edition items or moonstones.