[BUG] Pop-up windows get stuck

[RitheGuardian]

Any and all pop-up windows will sometimes get stuck on the screen. The game is NOT frozen. You can only interact with the pop-up window, things are still happening in the background.
This is a bug where your only option is to force quit out of the game and reload.
(It's NOT a windowed/borderless/fullscreen issue.) I have found no solution, nor cause. it seems rather random. Is this a PC only issue, or do other platforms have this issue too?

I've come across posts about it that are a year or so old, not a lot of information nor anything from Gameloft addressing/acknowledging the issue. How has this not been fixed yet?

[ℒℴѵℯ❤]

Never got that issue so I can´t help you with it. And they don´t see posts here, you have to use their discord and send a ticket, there is also the website.

[ℒℴѵℯ❤]

https://gameloft.helpshift.com/hc/en/66-disney-dreamlight-valley/contact-us/

[RitheGuardian]

Yeah, I've a ticket opened already. I'm just surprised it's not on their Trello lists as *at least* a known bug, since it's been around for a year. I've learned it happens on every other platform too, not just PC.

[markley4]

YES - just started happening to me today - only seems to happen when a memory window pops up - game is active, but I can't do anything - 2x today, and it's nuts

[POMPOKO]

I have it since 3-4 weeks every now and then. Reported it as bug as well. Nothing happened so far

[RitheGuardian]

Update : It's not the controller/mouse. It just happens no matter what. It's been happening so frequently after the DLC that I just gave up trying to even play anymore.

I use an xbox controller, and I noticed if I use my mouse and keyboard to interact with the memory orbs to pick them up and close the window --- It doesn't freeze. If I use my controller; it does. --- Wondering if it's an issue with the game recognizing the controller? I saw a few folks playing on Xbox also have the issue.

[Elvundil]

this bug is still present with the update for release and dlc .

[Alisiya]

I've got it really bad. this week it's been happening multiple times a day for me -.- I use an xbox controller as well.

[Jellie Juice]

Yes. I play on PC and it's been happening to me for a while.

[ThanatosX]

It's probably hard to replicate. If you figure out some conditions that trigger it, let them know.
Think I've only had to force close from one locking it up, been softlocked more often by the fully clipped characters blocking me.