XIGNCODE wouldn't start, error code 0xE0191009

[Allen]

I received the error code 0xE0191009 as the game is launching. I don't know what exactly the error code means, and upon searching, Wellbia website said to contact their support email providing the log file. There's no explanation as to what this code means and how to fix it.

Community forums from other MMOs using XIGNCODE has advised a few solutions, including:
1. Deleting the “xmag.xem” file
2. Turning Windows Firewall and Defender off
3. Disabling background apps
4. Scanning file integrity for any missing/corrupted files

None of these helped, therefore I'll bring it up here instead. Prior to this, Soulworker ran just fine until an update, and I had Tom Clancy's Rainbow Six Siege installed. Uninstalling and reinstalling Soulworker just removes the error code and simply replace it with "Unable to start XIGNCODE" instead with no error codes. Uninstalling Rainbow Six Siege as well doesn't help.

I'm willing to share the log file upon request. Thanks.

Update on 22nd May:
This is no longer an issue for me, but I have seen others who had the same problem. As to what I did to fix this, I have no idea. I basically did what I normally do when using my PC: move on and play other games. I have done nothing special, so I speculate either the developers fixed it (there was a server reload after I reported this) or Wellbia updated XIGNCODE. I have gotten no replies from Wellbia either, but the game works for me now, therefore I won't pursue it.

[Krave13]

Thx

[Allen]

You're welcome, but this isn't a solution post.

[🆂🅺🆈 🅵🅾🆇]

Вот еще есть вариант попробуй.... мне помогло...
https://steamcommunity.com/app/1377580/discussions/2/3193611900718835159/