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DraDraDragoon Oct 5, 2021 @ 3:26pm
face tracking issue!
I was logging in and everything was going well, until I tried using my avatar and it wont track my face or move the avatar. the camera works well and I have no connection issues, calibration isn't fixing it at the moment either. truly sorry if it sounds like im being a pain!:steamsad:
A developer of this app has marked a post as the answer to the topic above.
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Originally posted by Mickey:
Regarding the problem that face tracking cannot be used normally, let me make one last full reply below this topic. My purpose of adding friends to users is only to help users solve problems through software logs, because there are many influencing factors, and I can’t analyze them if only one sentence cannot be used, so I need more detailed information to judge

Next, let me talk about the following situations and solutions that cannot be used to capture, of course, the premise is that you have a camera:
1. The red dot appears after a long time due to network delay in some areas (usually after tens of seconds in this case, the red dot should appear)
2. The correct video input source is not selected in the software. For example, the current camera is a virtual camera (you need to select your actual camera)
3. Other software is occupying the right to use the camera (close other software)
4. Your computer is missing the system library files related to face tracking (usually repaired by steam, directX repair tool or windows system repair Visual Studio C++, if it still can't be solved, you can check what library files your computer is missing through the depends dependency tool)
5. Your camera does not support (this problem is strange, I have contacted a user and tested and found that his "Elgato Facecam" camera cannot be used, and then he can change the camera to normal face tracking)

The above are the more common problems and solutions. If you encounter the situation in point 4, it may be more difficult, you can contact me, and I will try my best to help you.
You can also follow our reddit (https://www.reddit.com/r/Live3D/), there are related tutorials;
You can also join our discord (https://discord.gg/CaxThpY), we will help users answer technical or product questions.
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Showing 1-15 of 20 comments
Mickey  [developer] Oct 6, 2021 @ 1:58am 
I can help you see (a friend request has been sent to you)
#1
PorousShark28 Oct 6, 2021 @ 8:16pm 
face tracking is not working for me
#2
Mickey  [developer] Oct 10, 2021 @ 6:30pm 
Originally posted by PorousShark28:
face tracking is not working for me
A friend request has been sent to you, I can help you see
#3
Banana Bee <3 Oct 12, 2021 @ 2:01pm 
same thing is happening for me
#4
76561199155938393 Nov 7, 2021 @ 6:08pm 
i have the same problem ;(
#5
Mickey  [developer] Nov 7, 2021 @ 8:45pm 
Originally posted by ayanoaishilove0v:
i have the same problem ;(
i will help you
#6
Ryoko Nov 10, 2021 @ 12:58pm 
Originally posted by Mickey:
Originally posted by ayanoaishilove0v:
i have the same problem ;(
i will help you
I need help, I have the same problem
#7
Mickey  [developer] Nov 10, 2021 @ 5:20pm 
Originally posted by Ryoko:
Originally posted by Mickey:
i will help you
I need help, I have the same problem
Ok i will help you
#8
Traceytron Nov 12, 2021 @ 5:47pm 
Did anyone get a fix for this because i now too have this issue where the face tracking and head movement isn't working!
#9
Mickey  [developer] Nov 14, 2021 @ 5:28pm 
Originally posted by LittleSassy:
Did anyone get a fix for this because i now too have this issue where the face tracking and head movement isn't working!
There are several situations that cannot be tracked normally, such as missing related library files on the computer, authentication failure due to network reasons, unsupported camera, etc. You can join our discord (https://discord.gg/CaxThpY), and then log Send it to Mickey to see
#10
Asra Nov 15, 2021 @ 10:19am 
Why is this even a problem? Didn't it work before? Please for the love of Arceus, FIX IT.
#11
Mickey  [developer] Nov 15, 2021 @ 5:17pm 
Originally posted by Asra:
Why is this even a problem? Didn't it work before? Please for the love of Arceus, FIX IT.
The factors involved in face tracking, as I replied above, I don’t know what can help you
#12
Asra Nov 16, 2021 @ 5:35am 
Originally posted by Mickey:
Originally posted by Asra:
Why is this even a problem? Didn't it work before? Please for the love of Arceus, FIX IT.
The factors involved in face tracking, as I replied above, I don’t know what can help you
Then why does it work fine in 3tene? I've used 3tene face tracking without any problems. Sounds fishy.
#13
Asra Nov 16, 2021 @ 5:42am 
Originally posted by LittleSassy:
Did anyone get a fix for this because i now too have this issue where the face tracking and head movement isn't working!
Say, was Mickey able to help you? If so, then you can tell us what fixed it.
#14
Asra Nov 16, 2021 @ 11:23pm 
Okay so, I'm gonna guess vtuber maker can't use any webcam. So I'm gonna tell which I use, that should help figure out the problem. I use the NexiGo N930AF FHD Webcam. (Fyi, sending people FR's is kinda unprofessional, you shouldn't do that. Also I'm not going to show my face to anyone, if that's what you wanted me to do, Mickey.)
#15
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VTuber Maker > Bugs & Troubleshooting > Topic Details
Date Posted: Oct 5, 2021 @ 3:26pm
Posts: 20

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