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The first and most often cause of a game crash is not having the most up to date video drivers.
- install those reboot and try the game.
Check that you also have all the Direct X files installed.
Then the C++ newest files.
Check that steam is also updated.
The game will create a crash report it's best to post that in the one of two threads for the bug reports, "stable branch" or the older beta test branch.
Without any additional understanding of what your system is there is little we can do to help. At this time.
Such a quiet transition from games making sure their game worked with various PC's to it's the players job to do all kinds of work.
Pay to play = Pay to work.
If you haven't been able to play, get a refund.
WAHT ARE YOU TRIYNG TO SAY WIHT THIS