artisans not producing

[jan.matthys10]

i have all iron and planks i need and still they don't produce anything even if i set the amount wanted to 500 no deal they wait and no i have no actif army

[Jabberwocky]

Which artisan in particular?
What are they supposed to produce?
Are they actually set to produce those goods?
What resource reserves have you set?
Is the artisan family in mourning or not?
Have you tried saving and reloading yet?

[jan.matthys10]

blacksmith,spears joiner big shields
yes i saved and reloaded
i have iron and slabs made them almost from the start
no not in mourning

[Jabberwocky]

For me, it often helped when I went into the "Advanced" tab in the artisan burgage menu and set resource reserves for the iron slabs and planks to be used. For example, I had 234 planks and 184 iron slabs. I then set a reserve of 100 for each of these resources in the blacksmith's shop, and also a reserve of 100 planks in the joiner's shop. After that, they usually start producing. Until my current surplus falls below the reserve minimum. Then they pause until I have more than 100 again.

[SgtSpud]

Are you selling any of those base goods? iron ore, slabs or planks? and do you have limits set in the trade house.