Mass Effect™ Legendary Edition

Mass Effect™ Legendary Edition

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Not launching :(
When I launch from steam it just loads up the EA thing, says "Preparing game" then nothing. Just verified game files but still same problem. Anyone else?
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Showing 1-15 of 75 comments
barzai Nov 22, 2023 @ 3:57pm 
Try fully uninstalling the EA app, including deleting any references to it in your registry, then reinstall it from the EA website. If you previously had EA's Origin client installed, ditto.

There's a lot of issues with the EA app's installation under Steam, especially if you previously had Origin installed.
Check to see if you have a registry entry for the game. Some people aren't getting one.

If not, try this:

https://steamcommunity.com/sharedfiles/filedetails/?id=3084320899
GravityWave Nov 23, 2023 @ 1:18pm 
I'm not willing to spend another half hour experimenting to see why this (and only this) game can't launch. If that's a solution, EA should have patched this ages ago! That's what they get paid for! I don't work for them!
Midnight Nov 23, 2023 @ 10:07pm 
Open the crappy EA app first before you click play on steam otherwise you'll have nothing but issues.
FiftyBent Nov 24, 2023 @ 11:29am 
I had the same issue, couldn't get the game to launch at all.

EA told me I don't have access, and to buy the game again.

I just refunded, not worth my time, especially based on what I'm seeing on here. Glad I had some issues immediate, and not after I invested my time.

I'd stay away from the Steam release for this one.
Michiel Nov 24, 2023 @ 11:33am 
I had the same and for me turning the Steam Windows Service on helped.
NightSoul Nov 24, 2023 @ 3:22pm 
just download origin and use origin
AssasinTurtle12 Nov 24, 2023 @ 4:57pm 
I tried to do this yesterday. For some reason the Steam account name that EA had for my account looked extremely different and told me it was already linked and wouldn't open. Tried unlinking it and then re-linking it to see if that fixed anything but, nope! Turns out you can only link a steam account once. So now I'm locked out. Tried refunding but I already had it for 2 weeks before I tried playing
Adam Nov 24, 2023 @ 6:56pm 
I just made a new throwaway account for the EA app and now everything works fine.
Psykology Nov 25, 2023 @ 7:36am 
run the "App Recovery" exe in the ea app directory, might fix it for you
Alpha-methyl Nov 25, 2023 @ 8:11am 
When I had this issue, I completely uninstalled their EA launcher, and then I downloaded that launcher itself instead of letting it install via a game installation or something, and I have not had a problem since with whatever EA game I've tried playing - except sometimes when I try to load the game before the launcher is actually run - that always seems to cause some stupid problems.

Sounds like the same problem, at least... I have bad luck with "repair" and "recovery" options though, especially with launchers and in games with certain DRM... so I don't even bother with them anymore, sometimes it even takes longer than re-downloading, depending on your drives...

...it's all 100% unnecessary of course... doesn't really even prevent piracy which is usually what the million launchers philosophy suggests the hub launcher thingys are for - it makes pirating more convoluted, but it also complicates lots of other stuff. There are a handful of games where I have to bypass such things anyway, to get mods to work - they literally exist to intentionally complicate the entire process...
Last edited by Alpha-methyl; Nov 25, 2023 @ 8:17am
GravityWave Nov 25, 2023 @ 8:27am 
I just uninstalled the EA App, re-installed it. It does NOT run. I eventually get a blank window with the EA title on top. No login request, no nothing. Have to terminate it in W10 !

The launcher can't even install and launch itself. I am not alone. EA is aware and doesn't care.
Last edited by GravityWave; Nov 25, 2023 @ 8:27am
Jonathan J. O'Neill Nov 25, 2023 @ 8:29am 
Originally posted by Alpha-methyl:
doesn't really even prevent piracy which is usually what the million launchers philosophy suggests the hub launcher thingys are for

Actually, they're there for two other primary reasons outside of anti-piracy.

1. To have a storefront for their games where they don't have to pay a second storefront such as Steam a large chunk of the profits. Valve gets a 30% commission from every sale. So, if a game is $60, EA gets $42 and Valve gets $18.

2. To collect game usage data to help develop future titles. So, they need an account + launcher to run those games through to collect that data, especially for non-MP titles. What features do players use the most in a game, what do they avoid using, etc.
Nothing from the above worked for me. Old origin and the patch did it, but it's very annoying to have to search for such solutions
can someone share of how to get the EA app working? I also get the blank screen.
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Date Posted: Nov 22, 2023 @ 2:41pm
Posts: 75