UNBEATABLE [white label] - BUG REPORT Thread

[龍 Chi Xu]

Heya! Report bugs and issues here with your current PC set-up and we'll look into addressing patches soonest we can!

KNOWN ISSUES:
- We're monitoring issues with several controller set-ups not working consistently in the game (working in some sections but not in others).
- We are aware of the game not playing audio on some computers, which is likely due to the audio engine automatically selecting a audio device that the user isn't actually using. We'll have a update on this in the future.
- Optimization: we’ve got a long way to go for optimization and improving performance on all setups. For now, we can only guarantee stable play on setups that have a dedicated graphics card.
- An addendum on optimization: we are aware of softlocks that occur in the tutorial when the game stutters on low-end hardware. That issue is difficult to alleviate without the issues above, so that will need more time for us to investigate!
- We're monitoring concerns about severe eye strain / visual intensity, especially present in our tutorial's opening sequence. You can set background dimming settings to address it - and we will have different background dimming settings for both the story / arcade mode in the future.

[Witch of The Plateau]

Αναρτήθηκε αρχικά από 龍 Chi Xu:

oh no! sorry to hear that, was this happening on multiple songs?

Yes, it is happening with all the songs in any difficulties or modifications.
It is as if the game does not 'start' the music, and when waiting for the music to start, if pausing, in the menu is the option to "Save" as if it were out of the songs.

[龍 Chi Xu]

Αναρτήθηκε αρχικά από Witch of The Plateau:

Αναρτήθηκε αρχικά από 龍 Chi Xu:

oh no! sorry to hear that, was this happening on multiple songs?

Yes, it is happening with all the songs in any difficulties or modifications.
It is as if the game does not 'start' the music, and when waiting for the music to start, if pausing, in the menu is the option to "Save" as if it were out of the songs.

did you use the offset wizard per chance? give that a shot and follow the instructions

[Witch of The Plateau]

Αναρτήθηκε αρχικά από 龍 Chi Xu:

Αναρτήθηκε αρχικά από Witch of The Plateau:

Yes, it is happening with all the songs in any difficulties or modifications.
It is as if the game does not 'start' the music, and when waiting for the music to start, if pausing, in the menu is the option to "Save" as if it were out of the songs.

did you use the offset wizard per chance? give that a shot and follow the instructions

YEAH!!! I 'reset' the offset wizard and now is perfect! Thanks! s2

[вхипбискуит]

Love everything about this game, even the train meme.

Unsure if this has been addressed, I haven't found anything about it yet, the issue, for me, is with the new update my gamepad input no longer works. I'm using a 'Retro-Bit Official Sega Saturn USB Controller Pad (Model 2)' and it can register as an xbox360 controller which has had no issues in previous updates, my xboxOne controller also has no response, even after restart and re-installing drivers. (controller input still works on steam/other games, as well.)

Windows 10 v.19041.985 (64 bit), Intel Core i5 9600k @ 3.7GHz, Nvidia GF RTX 2060, 16GB DDR4 RAM, SSD

[viniuz]

Well, i've loved the game part i could play, but i can't finish the tutorial, the notes look to run faster than the game recognize them, so when the screen freezes for you to hit the notes the note alredy is gone and i got stuck in the screen showing the button i need to press

[龍 Chi Xu]

Αναρτήθηκε αρχικά από MRDoomPlayer:

The gameplay is stuck on 30 fps and i can't fix it even if i change the settings.
The menu is fine , the tutorial is fine , but the gameplay of any other song is 30 fps.


GTX1650
Intel(R) Core(TM) i5-9400F CPU @ 2.90GHz
16gb ram
SSD storage

edit: right after i wrote this i decided to try changing the HZ and the resolution, it now runs smoothly, might be 1080p causing problems.

edit edit: i tried to play another song and the issue is back, now i have no idea what the problem is but at least we know its probbably not the resolution.

several other users are reporting this problem - it might be related to the setting the refresh rate is set at with the resolution. what refresh rates did you try it at?

[Chesed :3]

I do think this is a Optimization thin but no matter what kind of resolution and detail Everything goes fine but whenever i start the practice song then after 1s it goes right from 40fps to i dont really know but there are huge enough frame skips that the enemies go behind the Hit box but the Practice still shows me that i have to hit it even though its not possible just saying this so you will know it {CPU: AMD A9-9425 RADEON R5, 5 COMPUTE CORES 2C+3G // Dedicated GPU: AMD Radeon(TM) R5 Graphics // Discrete GPU: AMD Radeon R5 M435 // RAM:8GB} i hope this will help thank you for reading.

[TheBoyzwest]

With the recent update D doesn't work as a button to hit top notes!
As I play the game with "D high, J low"
And am unable to play now. D still works in menus to choose songs though.

[龍 Chi Xu]

Αναρτήθηκε αρχικά από TheBoyzwest:

With the recent update D doesn't work as a button to hit top notes!
As I play the game with "D high, J low"
And am unable to play now. D still works in menus to choose songs though.

Did you try changing your control presets? it may be a issue related to that

[TheBoyzwest]

Αναρτήθηκε αρχικά από 龍 Chi Xu:

Αναρτήθηκε αρχικά από TheBoyzwest:

With the recent update D doesn't work as a button to hit top notes!
As I play the game with "D high, J low"
And am unable to play now. D still works in menus to choose songs though.

Did you try changing your control presets? it may be a issue related to that

Yes, I tried the control setting presets. None of the three that have D high and J low work for D. But all the other keybinds in those presets work for high.

[Jono997]

Αναρτήθηκε αρχικά από Stychis:

ALso notes periodically disappear halfway down the track, especially during dense scenes. Thats not a huge deal for a rhythm game where you can probably predict where it'll be, but man is it jarring.

Αναρτήθηκε αρχικά από Mr. Morph:

Windows 10, I7-9900k 2.6ghz, 1920x1080 144hz monitor
Just some minor things, but at times (mainly on unbeatable) when playing the songs and the camera zooms out to show both left and right. The notes will disappear before reaching the designated zone and causing a miss. However they can still be hit early and possible perfect on those notes. Not sure if anyone else had this issue or my eyes playing tricks on me. Also managed to get stuck in the 'waitng for train' segment by jumping between the back invisible wall and gateway. Love the game btw

I'm pretty sure this is an intended mechanic.

[Jono997]

Not a bug in the traditional sense, but certainly an oversight. The game doesn't handle being in an non 16:9 resolution well. In most cases this just makes things awkward, but this is an actual problem during gameplay. When playing in a 4:3 resolution, the enemies that disappear before reaching Beat are completely invisible before the scroll onscreen when enemies are coming from both sides.

[Lewfy (Kumo Nuki)]

As much i love this game, and thought i would run it. I assume the Okay processor must be for something that's not an 2010s kind of computer.

Anyways, Game is running smoothly before the main content with some adjusted settings but anything after game seems to give me a bit of frame rate drops. And also wont retain the resolution and graphics settings sometimes. As it seems to also act as if I'm constantly in a 1440x900 (or, 600, forgot what it was) despite being in 640x480 or somewhat. And this always happens once the main tutorial is beaten. Any point beforehand, the game is just as normal and runs like new.

A major issue though is how at some point in the tutorial song, (again, forgot what point but possibly 30-50 notes in) The game will kind bug out for dodging projectiles but i can go ahead and pause and restart as many times i like. Took about 5-10 restarts til i got it to work ( on a very abysmal tiny resolution) before getting to the main game.

But, in short, most issues I'm having is just:
- Resolution will switch back to my screen's default resolution, but other settings remain untouched.
- Tutorial bug sometimes happens halfway in the song. (Press J,F to dodge obstacle kind of bug[?], but obstacle is above the player instead. )
- Sometimes the character will, stay in the air or hit IN the air despite attacking on the ground. Basically, "Beat" will sometimes hit the wrong note, which will count correct, but not match up with the (hit note? note hit?) animations.

This is, just all i think is wrong and not because of my machine. But I'm still looking for as much i can about it. I love this game and hope to reallly try it as soon it releases (i mean, fully, and i guess, not in alpha.)

Specs (if someone wants to understand in more detail of what im using or can replicate the issues i guess?):

Dell Lattitude E5410 Laptop
Windows 10 Pro 64-bit
4gb of Ram
Intel i5 CPU (M520 @ 2.4ghz)

not sure what else matters but hope it helps with a bit of understanding about it and if i can get help on the issue soon.

[Daniel]

Tutorial won't even start. Great game.

[龍 Chi Xu]

Αναρτήθηκε αρχικά από Daniel:

Tutorial won't even start. Great game.

Hey there, it's possible our offset issue might still be present - try going to the offset wizard and in the game's options (OPTIONS -> OFFSET WIZARD) and follow the instructions, see if it starts then!