I've noticed the support website for the company is no longer in service, as well as their email. Has anyone had issues starting it? I am able to get it loaded, but when it says pull trigger to start, nothing happens.

Hello. Looks like a very useful program, but I'm having a lot of problems using it. All I see to do at the start (as intended I think) is "Measure Range of Motion" which I do. I move my head all 6 directions and 80% of the time I press the trigger to save and it does nothing. I'm holding the trigger the same way each time. Sometimes it is successful and I can then see stretches and exercises to do. Once I do one, all I see to do again is "Measure Range of Motion" as if it has reset or restarted. Am I suppo...

Tried to use it but couldn't use the Trigger to start the range of motion. I have the index controlers Is there something special i need to do ?

I currently have a limited ability to look up due to C5/C6 herniation so I when I try the first exercise I'm unable to tilt my head back far enough to reach the marker so I can't proceed passed this point in the exercise. Can you make the limits of where these markers go based on the values from the Range Of Motion, or maybe just beyond the setting so that I can still perform the exercises and gradually get better over time? Or maybe allow a user to press a button to continue to the next marker if they ...