Stuck on loading screen after clicking play

[BootsOnTheGround]

Title describes the issue. I'm playing on an alienware aurora r8. This has happened a few times in the last week. It sorted itself out the first time, now nothing I try works. I've googled up and down, reinstalled steam as well as swtor, deleted registry files, put compatability mode to windows service pack 3, the list of attempts goes on but no luck at all.

Any ideas?

[τsu]

Same issue here, I'm stuck for about 10 minutes, never happened before though, I'm gonna try to restart the game and see if it fix.
Did you fix yours?

[τsu]

Ok, I just restarted and now it works fine.

[BootsOnTheGround]

Originally posted by τsu:

Same issue here, I'm stuck for about 10 minutes, never happened before though, I'm gonna try to restart the game and see if it fix.
Did you fix yours?

No fix on my end as of yet. Still stuck on the main loading screen.

[VictorySpin]

same here, haven't been able to play for over a week now..

[BootsOnTheGround]

Originally posted by jAsian.Momoa:

same here, haven't been able to play for over a week now..

So what works for me, it's kind of tedious having to do it occasionally but it worked fine on my end.

When you open the launcher, let it load but do not start the game. Go to your game and right click, go to properties, then go to local files.

Locate the assets folder as well as the movie folder then delete them and the two asset files titled as such "assets_swtor_main.version" and "assets_swtor_en_us.version" delete them also.

Exit launcher, then restart steam.

Reload steam, right click the game in your inventory and go to properties again, then local files and verify the files. Once that is done, restart the launcher and allow it to redownload the files you just deleted.

Reboot and give it time to load up, you should hear the character menu music kick in and then you're golden.

There is also another fix that requires locating the AppData folder in windows and completely wiping the game from windows registry.

[hittmann15]

Originally posted by BootsOnTheGround:

Originally posted by jAsian.Momoa:

same here, haven't been able to play for over a week now..

So what works for me, it's kind of tedious having to do it occasionally but it worked fine on my end.

When you open the launcher, let it load but do not start the game. Go to your game and right click, go to properties, then go to local files.

Locate the assets folder as well as the movie folder then delete them and the two asset files titled as such "assets_swtor_main.version" and "assets_swtor_en_us.version" delete them also.

Exit launcher, then restart steam.

Reload steam, right click the game in your inventory and go to properties again, then local files and verify the files. Once that is done, restart the launcher and allow it to redownload the files you just deleted.

Reboot and give it time to load up, you should hear the character menu music kick in and then you're golden.

There is also another fix that requires locating the AppData folder in windows and completely wiping the game from windows registry.

This didn't work for me.

[azjumonnn 2.23]

Originally posted by BootsOnTheGround:

Originally posted by jAsian.Momoa:

same here, haven't been able to play for over a week now..

So what works for me, it's kind of tedious having to do it occasionally but it worked fine on my end.

When you open the launcher, let it load but do not start the game. Go to your game and right click, go to properties, then go to local files.

Locate the assets folder as well as the movie folder then delete them and the two asset files titled as such "assets_swtor_main.version" and "assets_swtor_en_us.version" delete them also.

Exit launcher, then restart steam.

Reload steam, right click the game in your inventory and go to properties again, then local files and verify the files. Once that is done, restart the launcher and allow it to redownload the files you just deleted.

Reboot and give it time to load up, you should hear the character menu music kick in and then you're golden.

There is also another fix that requires locating the AppData folder in windows and completely wiping the game from windows registry.

Whait a seg those files have almost 11 Gb just the 2 files.And ¿what i have to reset?

[BootsOnTheGround]

Originally posted by rex.manu03:

Originally posted by BootsOnTheGround:

So what works for me, it's kind of tedious having to do it occasionally but it worked fine on my end.

When you open the launcher, let it load but do not start the game. Go to your game and right click, go to properties, then go to local files.

Locate the assets folder as well as the movie folder then delete them and the two asset files titled as such "assets_swtor_main.version" and "assets_swtor_en_us.version" delete them also.

Exit launcher, then restart steam.

Reload steam, right click the game in your inventory and go to properties again, then local files and verify the files. Once that is done, restart the launcher and allow it to redownload the files you just deleted.

Reboot and give it time to load up, you should hear the character menu music kick in and then you're golden.

There is also another fix that requires locating the AppData folder in windows and completely wiping the game from windows registry.

Whait a seg those files have almost 11 Gb just the 2 files.And ¿what i have to reset?

Yep. You'll have to delete them and redownload them again. I explained everything you need to reset in detail above in order.

Once you delete those files, exit the launcher, exit steam, restart steam, run the launcher and let it redownload the files. It's annoying but that's EA for you.

That should work. If not, then you may need to delete the appdata itself which is a different process.

[BootsOnTheGround]

Originally posted by hittmann15:

Originally posted by BootsOnTheGround:

So what works for me, it's kind of tedious having to do it occasionally but it worked fine on my end.

When you open the launcher, let it load but do not start the game. Go to your game and right click, go to properties, then go to local files.

Locate the assets folder as well as the movie folder then delete them and the two asset files titled as such "assets_swtor_main.version" and "assets_swtor_en_us.version" delete them also.

Exit launcher, then restart steam.

Reload steam, right click the game in your inventory and go to properties again, then local files and verify the files. Once that is done, restart the launcher and allow it to redownload the files you just deleted.

Reboot and give it time to load up, you should hear the character menu music kick in and then you're golden.

There is also another fix that requires locating the AppData folder in windows and completely wiping the game from windows registry.

This didn't work for me.

The other option that has worked for some is deleting the appdata.

•Press the [Windows] Key + [R] at the same time.
•Copy the following in to the text box and press ok: %localappdata%

From there you'll see all the appdata for games and so on. Look for these folders "SWTOR" and "SWTORPerf". Delete them. Then follow the same steps mentioned earlier about deleting the asset files and folders as well as the movie folders.

Exit steam. Restart steam.

Run the game and let the launcher reload deleted files and appdata. Launch the game when done.

Has only worked for me once, thankfully not had to do that one twice.

[Ace]

Originally posted by drew.todd:

FYI, I had the same problem and found a solution.

This seems to occur when I close the game while running in "Fullscreen - Windowed" mode. Trying to launch again from Steam shows the splash screen but it's frozen and never advances to the game (the little gold gear icons in the lower right hand corner don't spin, which is a clue that the game is bricked).

The solution I found is to make sure SWTOR is closed; open the client_settings.ini file (c:\Users\[Your_User_Name]\AppData\Local\SWTOR\swtor\settings\client_settings.ini) in a text editor. Find the line that reads:

FullScreen = true

(Around line 19) Change it to:

FullScreen = false

Save the file and start the game.

The game will then load and you can go back into your settings and set your graphics up the way you'd like.

Hope this helps.

This fixed the issue for me.
Thanks.

[Ziggurt]

Had same problem. Followed drew.todd advice and it fixed the issue for me. I had not fullscreen line in my client_settings.ini so I made new line and wrote "FullScreen = false" and save the file.

Worked like charm.

[Paladin Michael]

If anyone is experiencing this when playing via Proton on Linux, editing the client_settings.ini file didn't do the trick for me, I ended up having to remove it. This forces the launcher to use the default settings file and it then gets to the character select. It's definitely related to graphics settings as I had recently modified mine to make more use of my video card and apparently the game didn't like it on startup. (I recommend using find . -iname client_settings.ini from your home directory in a terminal to find it)

[Snipe]

Originally posted by drew.todd:

FYI, I had the same problem and found a solution.

This seems to occur when I close the game while running in "Fullscreen - Windowed" mode. Trying to launch again from Steam shows the splash screen but it's frozen and never advances to the game (the little gold gear icons in the lower right hand corner don't spin, which is a clue that the game is bricked).

The solution I found is to make sure SWTOR is closed; open the client_settings.ini file (c:\Users\[Your_User_Name]\AppData\Local\SWTOR\swtor\settings\client_settings.ini) in a text editor. Find the line that reads:

FullScreen = true

(Around line 19) Change it to:

FullScreen = false

Save the file and start the game.

The game will then load and you can go back into your settings and set your graphics up the way you'd like.

Hope this helps.

Mark this as solution?
ehhh... people need to learn how to close threads.

[Berserkr]

Originally posted by Snipe:

Mark this as solution?
ehhh... people need to learn how to close threads.

Just the fact that some threads don't get locked shows you no one at Steam or anyone from SWTOR even looks at these discussions.

[Chookiee From Beyond]

Putting the game on fullscreen=false from client_settings worked for me altho im not sure if it's consistent