⚠️ Before reporting issues

[akarnokd]

Please make sure you remove all your mods and clean install the game.

Most mods will be updated in the coming days, please be patient until then.

[L3ra$]

No mods installed and game won't run after the update.
executable fails to open. should not relate to the save game or branch.

I don't see others experiencing issues, so just letting you know.
OS: Win7 x64. (i hope this is not the issue because this PC must remain on this OS and i'd love my PlanetCrafter to remain operational

[Chief Justice]

Game will start, but none of my saved games are available nor am I am able to start a new game after latest update. I have tried 5 times, even waiting 30 minutes after selecting to start a new game. Just space and a rotating planet...

[petrus_arne]

After update i get an unable to start correctly error (0xc0000005)

[oh god]

After update,i can not find my saved games in 2023,that means i have to play a new game from zero.But I want to start playing from my previous progress.Can you solve this problem?

[patocat]

他の方も書かれていますが、最新のupdate後にゲームを起動し、既存のセーブデータよりゲームの再開が正常に行えない状態となっています。（画面表示やマウスポインタが表示されないなど）
一部のキーボードによるメニュー等開くことは可能ですが、ゲームを終えたりすることができなかったりします。操作ができないため、フィードバックなどが行えません。
ゲームを最初から始めると正常にゲームが出来るようです。
修正を待ちましょう。

[Unbeing]

Uninstalled and reinstalled. Game starts, but no mouse cursor on the front screen at all, so can't do a thing.

[akarnokd]

Originally posted by L3ra$:

No mods installed and game won't run after the update.
executable fails to open. should not relate to the save game or branch.

I don't see others experiencing issues, so just letting you know.
OS: Win7 x64. (i hope this is not the issue because this PC must remain on this OS and i'd love my PlanetCrafter to remain operational

Steam support of Windows 7 ended this year, which is beyond the control of the devs. You'll have to upgrade or play on a Windows 10+ machine.

[akarnokd]

Originally posted by CHEEF:

Game will start, but none of my saved games are available nor am I am able to start a new game after latest update. I have tried 5 times, even waiting 30 minutes after selecting to start a new game. Just space and a rotating planet...

You probably have a very old save that is no longer recognized by the game. Backup your saves and keep removing the oldest saves one-by-one. Otherwise, please wait for a patch.

[akarnokd]

Originally posted by petrus_arne:

After update i get an unable to start correctly error (0xc0000005)

Please verify game files and also make sure you are on Windows 10+.

[akarnokd]

Originally posted by oh god:

After update,i can not find my saved games in 2023,that means i have to play a new game from zero.But I want to start playing from my previous progress.Can you solve this problem?

You probably have a very old save that is no longer recognized by the game. Backup your saves and keep removing the oldest saves one-by-one. Otherwise, please wait for a patch.

[akarnokd]

Originally posted by patocat:

他の方も書かれていますが、最新のupdate後にゲームを起動し、既存のセーブデータよりゲームの再開が正常に行えない状態となっています。（画面表示やマウスポインタが表示されないなど）
一部のキーボードによるメニュー等開くことは可能ですが、ゲームを終えたりすることができなかったりします。操作ができないため、フィードバックなどが行えません。
ゲームを最初から始めると正常にゲームが出来るようです。
修正を待ちましょう。

You probably have a very old save that is no longer recognized by the game. Backup your saves and keep removing the oldest saves one-by-one. Otherwise, please wait for a patch.

[akarnokd]

Originally posted by Unbeing:

Uninstalled and reinstalled. Game starts, but no mouse cursor on the front screen at all, so can't do a thing.

Try this: unplug any controller or any excess keyboards and mices. Have only 1 keyboard and 1 mouse plugged in.

[SmOKseN aka Suse]

thx for the info. my game runs perfect with instaled mod, perhaps the stack mod isnt working. all my old save files run smooth too

[patocat]

Originally posted by akarnokd:

Originally posted by patocat:

他の方も書かれていますが、最新のupdate後にゲームを起動し、既存のセーブデータよりゲームの再開が正常に行えない状態となっています。（画面表示やマウスポインタが表示されないなど）
一部のキーボードによるメニュー等開くことは可能ですが、ゲームを終えたりすることができなかったりします。操作ができないため、フィードバックなどが行えません。
ゲームを最初から始めると正常にゲームが出来るようです。
修正を待ちましょう。

You probably have a very old save that is no longer recognized by the game. Backup your saves and keep removing the oldest saves one-by-one. Otherwise, please wait for a patch.

Thank you. I'll wait for the patch.

[Twonka (Nic)]

While Steam has ended Windows 7 support, Steam still works fine. But Planet Crafter no longer works after yesterdays update. I believe it's due to the Unity upgrade that it fails to launch on Win7. The Store page for Planet Crafter still says WIndows 7 as minimum, with a note that Steam will require WIndows 10, but this is definitely a game issue and not a Steam issue. While I am trying to get a new PC, I do wish we had access to the previous version so I could still play until it arrives :).