late game mp suddenly crashing every 5 minutes

[hobosateme]

been enjoying this game with my husband for the last week, but now it's basically unplayable. we finished the final stage last night having never had any issues prior, and logged on today to look for the things we hadn't done yet before we decide to end the game. it crashes without fail ~ every 5 minutes. doesn't matter where we are or what we are doing. i updated my graphics card, lowered my settings, picked up our existing mammals and butterflies and pretty much anything with particle effects and nothing works. files have been validated as well. i don't really understand what has changed between yesterday and today. there's no crash report or anything it just freezes and closes, or i have to task manager it closed. any ideas or anything would be appreciated.

[flint74]

First thing to check after all the other steps you've already taken is make sure you're both running the game in fullscreen mode rather than windowed or fullscreen-windowed mode.

[LethalInterjection]

I also have started to experience frequent crashes in the past few days.
It even crashed submitting a bug report.

[Crescens]

Originally posted by flint74:

First thing to check after all the other steps you've already taken is make sure you're both running the game in fullscreen mode rather than windowed or fullscreen-windowed mode.

Windowed/borderless fullscreen shouldn't make a difference unless there is a driver issue.

[hobosateme]

Originally posted by flint74:

First thing to check after all the other steps you've already taken is make sure you're both running the game in fullscreen mode rather than windowed or fullscreen-windowed mode.

we have never played a game on windowed or full screen windowed mode lol

[Tac]

I first installed this game 2 weeks ago and have been playing it obsessively ever since.

I have not experienced any crashes in the two weeks since I installed it, but about 3 days ago it started crashing multiple times a day.

Could this be due to updating my GeForce drivers to the latest version after not updating them for several months?

[flint74]

Originally posted by Crescens:

Originally posted by flint74:

First thing to check after all the other steps you've already taken is make sure you're both running the game in fullscreen mode rather than windowed or fullscreen-windowed mode.

Windowed/borderless fullscreen shouldn't make a difference unless there is a driver issue.

You'd think that, but there is in fact a known, but fortunately fairly uncommon, issue in gaming generally where the graphics settings of a game (particularly the screen pixel height/width and refresh rate) can randomly become mismatched from the actual settings of your screen to where it'll either completely prevent the game from running or it'll allow the game to run for maybe a minute or so and then the game will simply freeze and crash.

For some reason this mismatch seems to occur more often when games are run in windowed or fullscreen-windowed mode; it's also possible that quickly switching between display modes and non-native screen resolutions can cause the issue to happen as well.

Fortunately there are two known solutions to the issue:

1: If possible, switch to fullscreen mode using the in-game settings menu.

2: Alternatively, if you can't get the game to run, or to run for long enough to get into the in-game settings, then (depending on the game) a simple edit either to the games settings.ini file OR to one or more of the games registry keys is usually enough to resolve the mismatch and get things working again.

Originally posted by hobosateme:

we have never played a game on windowed or full screen windowed mode lol

I could be wrong, but from memory I think this game runs by default in fullscreen-windowed mode. At the very least it's worth checking in the games graphics settings just to be sure.

Also, are you running the game on the dev. branch version (v1.407) or the main branch version (v1.406) ?

Beyond that though, what are the basic specs of both of your computers?

Operating System (including update version) :
CPU (make/model) :
Memory (capacity) :
Hard drive (free/total space) :
Graphics Card (make/model/memory/driver version) :

Originally posted by LethalInterjection:

I also have started to experience frequent crashes in the past few days.
It even crashed submitting a bug report.

Originally posted by Tac:

I first installed this game 2 weeks ago and have been playing it obsessively ever since.

I have not experienced any crashes in the two weeks since I installed it, but about 3 days ago it started crashing multiple times a day.

Could this be due to updating my GeForce drivers to the latest version after not updating them for several months?

* Did the crashing issue start immediately after you updated the driver, or did it start having issues before that moment?

* Are you running the game on the dev. branch version (v1.407) or the main branch version (v1.406) ?

* What are the basic specs of your computer?

Operating System (including update version) :
CPU (make/model) :
Memory (capacity) :
Hard drive (free/total space) :
Graphics Card (make/model/memory/driver version) :

[LethalInterjection]

Originally posted by flint74:

* Did the crashing issue start immediately after you updated the driver, or did it start having issues before that moment?

* Are you running the game on the dev. branch version (v1.407) or the main branch version (v1.406) ?

* What are the basic specs of your computer?

Operating System (including update version) : Windows 11 23H2
CPU (make/model) : AMD 7800 X3d
Memory (capacity) : 32 gb ddr5
Hard drive (free/total space) : lots
Graphics Card (make/model/memory/driver version) : Asus TUF 4070 TI 12GB / driver v566.36

I am running the main branch, and my issues started with windows update KB5050092
After this update there were constant crashes in not only this game, but a few others.
I have since rolled back that update and the issues went away.

[flint74]

Originally posted by LethalInterjection:

I am running the main branch, and my issues started with windows update KB5050092
After this update there were constant crashes in not only this game, but a few others.
I have since rolled back that update and the issues went away.

That's oddly specific, and kinda strange, because at first glance there doesn't seem to be anything obvious in the notes for that particular update that would cause games/apps to crash so consistently; but if rolling back that update appears to have resolved the issue then I'm happy for you :D