cannot start game

[Fellelin Gohkhwkhip Pi Kopqi Sú]

I verified game files, re installed. I could play the game before the update with no issue.
Now i cannot start the game, my pc can run it and i got windows 10

[akarnokd]

Please post your system specs: CPU, RAM amount, GPU type, driver version.

[Fellelin Gohkhwkhip Pi Kopqi Sú]

Originally posted by akarnokd:

Please post your system specs: CPU, RAM amount, GPU type, driver version.

altough i mentioned my pc ran it fine before the update:
CPU3,Processor AMD Ryzen 5 1500X Quad-Core Processor, 3500 MHz, 4 core, 16gb RAM.
gpu: nvidia geforce gtx 1050

[akarnokd]

By "cannot start game" do you mean the game won't launch or you can't load a world?

Please upload the file %USERPROFILE%\AppData\LocalLow\MijuGames\Planet Crafter\Player.log to Google Drive or PasteBin and share a link to it.

[Fellelin Gohkhwkhip Pi Kopqi Sú]

Originally posted by akarnokd:

By "cannot start game" do you mean the game won't launch or you can't load a world?

Please upload the file %USERPROFILE%\AppData\LocalLow\MijuGames\Planet Crafter\Player.log to Google Drive or PasteBin and share a link to it.

it wont launch, i had this before on my steam deck and after 5 re-installs it worked

pastebin: https://pastebin.com/WXcW7XCJ

[akarnokd]

You seem to have a very old NVidia Driver: 390.77. The latest is 551.52 WHQL from 2024.02.13. Please upgrade your graphics driver and try running the game again.

[Fellelin Gohkhwkhip Pi Kopqi Sú]

Originally posted by akarnokd:

You seem to have a very old NVidia Driver: 390.77. The latest is 551.52 WHQL from 2024.02.13. Please upgrade your graphics driver and try running the game again.

i did and it still doesnt work. It said my drivers are up to date

[akarnokd]

Do you have any 3rd party antivirus? Try adding an exception to it for the Planet Crafter.exe. Also try running the game as administrator.

[Fellelin Gohkhwkhip Pi Kopqi Sú]

Originally posted by akarnokd:

Do you have any 3rd party antivirus? Try adding an exception to it for the Planet Crafter.exe. Also try running the game as administrator.

no, i only use windows defender and it allows the program and connections
I am re-isntalling it for the 5th time but ill try the administrator one, thanks

[Alaxamber]

Originally posted by Fellelin Gohkhwkhip Pi Kopqi Sú:

Originally posted by akarnokd:

Do you have any 3rd party antivirus? Try adding an exception to it for the Planet Crafter.exe. Also try running the game as administrator.

no, i only use windows defender and it allows the program and connections
I am re-isntalling it for the 5th time but ill try the administrator one, thanks

Did this help? Game keeps crashing after first time opening it too

[flint74]

Originally posted by Fellelin Gohkhwkhip Pi Kopqi Sú:

nope, i also cannot download the drivers they suggested. So unfortunatly i cannot play a game i paid for

Are you running a 32-bit or 64-bit version of windows?

This will make a big difference to which version of the drivers for your nvidia graphics card you need:

32-bit: current nvidia driver for GTX1050 - v391.35 (27/03/2018)
64-bit: current nvidia driver for GTX1050 - v566.36 (05/12/2024)

This might also explain why, when you previously tried to download/install new drivers as suggested by akarnokd, it apparently told you your drivers were already up-to-date.

N.B. the dates and version numbers listed above are for the English language version of the drivers, other language versions of the same driver may have a slightly different version number and/or release date.

Originally posted by Alaxamber:

Did this help? Game keeps crashing after first time opening it too

The advice given by akarnokd above is definitely worth trying. In a lot of cases, game loading problems can by resolved by checking/updating your graphics card drivers wherever possible.

[akarnokd]

Please open the Start menu, click on the gear icon, select System, then scroll down to About. There should be a "System type" row saying 32 bit or 64 bit.

The game requires a 64 bit Windows 10 21H2 or later.

Edit:
This is the latest driver as of now: https://www.nvidia.com/en-us/drivers/details/237719/

[prtmh]

Just a guess but if you have a dell machine and they recognize it by service code or model number and they only show a 32 bit driver it most likely means its a 32 bit machine.

[flint74]

Originally posted by Fellelin Gohkhwkhip Pi Kopqi Sú:

greetings, i searched for the 64 bit version, but its difficult to find on the nvidia site itself, the dell site only has 32 bit support
the closest thing i got is: https://www.nvidia.com/en-us/geforce/drivers/results/109860/
when i isntall it it, it says its not compatible with my os

If you go to nvidia.com, look at the top menu banner, on the right side of which one of the options is 'Drivers', click on this to open the Driver search page.

Then, in the Manual Driver Search box select the following options:

Product Category: GeForce
Product Series: GTX 10 Series (or GTX 10 Series for Notebooks if you use a laptop)
Product: GTX 1050
Operating System: Windows 10 64-bit
Language: whatever language version you require

Now click the green Find button. The page will eventually change and you should be presented with a list of drivers matching the options you chose. The current version of the GeForce Game Ready driver will probably be the second item on the list, click the View button next to it. On the next page will be a green Download button.

[avatar.zero]

Originally posted by flint74:

Originally posted by Fellelin Gohkhwkhip Pi Kopqi Sú:

greetings, i searched for the 64 bit version, but its difficult to find on the nvidia site itself, the dell site only has 32 bit support
the closest thing i got is: https://www.nvidia.com/en-us/geforce/drivers/results/109860/
when i isntall it it, it says its not compatible with my os

If you go to nvidia.com, look at the top menu banner, on the right side of which one of the options is 'Drivers', click on this to open the Driver search page.

Then, in the Manual Driver Search box select the following options:

Product Category: GeForce
Product Series: GTX 10 Series (or GTX 10 Series for Notebooks if you use a laptop)
Product: GTX 1050
Operating System: Windows 10 64-bit
Language: whatever language version you require

Now click the green Find button. The page will eventually change and you should be presented with a list of drivers matching the options you chose. The current version of the GeForce Game Ready driver will probably be the second item on the list, click the View button next to it. On the next page will be a green Download button.

1) As akarnokd stated earlier, the minimum requirements were changed with the latest release to Windows 10 21H2. OP's version of Windows is too old.

21H2 = Second major release, 2021
1607 = Major release, July 2016

2) If the Dell site is only offering 32-bit drivers and apps for OP's model of computer, then it's very likely to be a 32-bit system with a 32-bit OS (or at the very least configured in such a way out of the factory that it's meant to use a 32-bit OS). Don't bother looking for 64-bit drivers as they won't work on a 32-bit operating system.

[Crescens]

Originally posted by Fellelin Gohkhwkhip Pi Kopqi Sú:

Originally posted by akarnokd:

Please open the Start menu, click on the gear icon, select System, then scroll down to About. There should be a "System type" row saying 32 bit or 64 bit.

The game requires a 64 bit Windows 10 21H2 or later.

Edit:
This is the latest driver as of now: https://www.nvidia.com/en-us/drivers/details/237719/

then i think its the winver option,i tried installing the update but it still said unable to update:
Winversion: 1607
which im guessing is this https://en.wikipedia.org/wiki/Windows_10,_version_1607

If it is stating 1607 then yes, that version of Windows is massively out of date. As a hint, those versions are a combination of the year and the month that they were first released to preview. So that versions of Windows is from 2016.

The version this game needs is 21H2, or the 2021 2nd half version.

https://en.wikipedia.org/wiki/Windows_10,_version_21H2