The Planet Crafter
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Unplayable - Game Crashes My Entire PC
I really enjoy the game but I almost can't play it. Not sure what it is but it's basically crashing my entire PC randomly during game play. It only happens with this game, and happens without warning or error. My PC doesn't blue screen or restart, it just freezes completely and will not respond to input - sometimes followed but my screens becoming very overly-saturated but still frozen on the same frames until I force power-off my PC holding the power button. So far it's happened 4 times and I keep losing progress when I don't remember to keep manually saving every 5 minutes *just in case* it happens again and I'm about done trying with it lol.

Here are my main PC specs in case you're curious.

CPU: Intel i9 12900-KF
RAM: G.Skill 64 GB DDR5
GPU: Nvidia RTX 3090
MB: Z690 Aorus Master
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Сообщения 4660 из 75
Long shot, besides the FPS cap, try lowing your GPU power limit to like 60-70% range. I noticed weird coil sounds from my PSU and strange power draw readings while playing this game (although it never crashed). Capping at 60 and lowering the power not only made the game smoother but eliminated that strangeness. RTX 3080
Also make sure your memory is running on its XMP profile, some systems combinations don't like what the bios sets it at by default.

If you're running a DDR5 bleeding edge, make sure to check every month for a new bios and motherboard driver (chipset) updates until it's actually a stable platform. Early adopters get hammered by crap bios and limited testing drivers all the time.
I had/have the same problem and basically gave up as its impossible to play as it currently stands. Sent feedback reports etc but no response, Steam can't help and suggest emailing the developers, did that with the link they provided and got no response from that either so have put it down to a waste of money for now and will maybe try it again in the future .... maybe.
Отредактировано alexia; 30 мая. 2022 г. в 23:32
First the game is in Beta. There are going to be updates that may impair the game functionality. Hopefully the developers will address these issues quickly. The best way to get your issues to the developers is using the in game feedback. I did this with using the windows reliability report of my crash.

My game ran fine for days without any issues, over 80 hrs. Then an hot fix broke it. Shuts down PC after a few min of play. Everyone looks to hardware issues. This method works if the game never work from installation. This is why it is important to have minimum hardware requirements listed.
>>> I know what you mean when you are stating that you can play other games with no problems. I have no issues with the games I play and not this one either, I hope I don't have issues now that I have said that, lol. , I have issues with one game and that is The Infected, the FPS drops down to like 2 and yet my other games play fine so, you just never know.
Автор сообщения: Spvwvky
I really enjoy the game but I almost can't play it. Not sure what it is but it's basically crashing my entire PC randomly during game play. It only happens with this game, and happens without warning or error. My PC doesn't blue screen or restart, it just freezes completely and will not respond to input - sometimes followed but my screens becoming very overly-saturated but still frozen on the same frames until I force power-off my PC holding the power button. So far it's happened 4 times and I keep losing progress when I don't remember to keep manually saving every 5 minutes *just in case* it happens again and I'm about done trying with it lol.

Here are my main PC specs in case you're curious.

CPU: Intel i9 12900-KF
RAM: G.Skill 64 GB DDR5
GPU: Nvidia RTX 3090
MB: Z690 Aorus Master

I am running a almost 10 year old pc with a gtx 970 and I have never crashed. It's your pc.
Автор сообщения: Spvwvky
I really enjoy the game but I almost can't play it. Not sure what it is but it's basically crashing my entire PC randomly during game play. It only happens with this game, and happens without warning or error. My PC doesn't blue screen or restart, it just freezes completely and will not respond to input - sometimes followed but my screens becoming very overly-saturated but still frozen on the same frames until I force power-off my PC holding the power button. So far it's happened 4 times and I keep losing progress when I don't remember to keep manually saving every 5 minutes *just in case* it happens again and I'm about done trying with it lol.

Here are my main PC specs in case you're curious.

CPU: Intel i9 12900-KF
RAM: G.Skill 64 GB DDR5
GPU: Nvidia RTX 3090
MB: Z690 Aorus Master

Check your windows Reliability Monitor history under reliability details select the last Critical event copy past info and inside the game select F8 send feedback to developers.
Автор сообщения: ArtyD42
Something about your computer specs says you are not telling us the truth.
The CPU is $500+
The Ram is $500+
The GPU is $1500+
The motherboard is $500+

Any machine with this much invested into it has ability to run this game more than 10 times over. And you're a level 0 steam account?
This was a really stupid reply. :steamfacepalm:
Автор сообщения: HunterKiller
Автор сообщения: ArtyD42
Something about your computer specs says you are not telling us the truth.
The CPU is $500+
The Ram is $500+
The GPU is $1500+
The motherboard is $500+

Any machine with this much invested into it has ability to run this game more than 10 times over. And you're a level 0 steam account?
This was a really stupid reply. :steamfacepalm:

(there's no TL:DR here, you'll stop reading exactly when you stop caring)

not when you look at how the thread title implies it is the game's fault, when there are so many other things that can be wrong between a work-in-progress game and a PC that is made of good parts but not set up correctly otherwise. It would be fine if they said "My PC is high end because specs, but game isn't running right, what might be wrong?". At least then you know you aren't going to have to unravel someone's assumptions and cognitive dissonance just to get to a point where maybe you can convince them that there are things they can do to help themselves. When the tone of a thread starts by blaming the game, anyone who has to do any real troubleshooting that wasn't conveniently fixed by "the big 5" just rolls their eyes and has to decide whether or not to invest in the thread because the OP already has too many assumptions happening with very little DEMONSTRATED competence. Sure, maybe it will be easy to help them, but the whole "I spent money and blame game, no other opinions will be tolerated, I just want to hear what I want to hear to validate my pain" is just all too common and all too impossible to help. Again, not saying THIS THREADS OP falls into that category, but anyone who goes out of their way OFTEN to try and help people even when they start with assumptions knows the odds are...not great, and anything we say may fall on deaf ears, but we keep trying in hopes that someone else who was about to make a similar thread will see it and stop, and maybe...juuuust maybe think.....oh, yeah! I haven't tried XYZ that they mentioned, I'll do that before broadcasting my assumptions in a way that would make it embarrassing to go back and admit I was wrong to jump to conclusions, and maybe I CAN help myself.

I'm not saying you, (HK that I am quoting) should have imagined that scenario before you called someone out, if you haven't been there then no amount of empathy would have led you in that directio9n, but it is a widespread phenomenon of un-helpable people(I know that's not a word, it's a colloquial, but again, if you haven't been there....) who are in that boat of cognitive dissonance where they BELIEVE they know enough about computers to say with certainty it MUST be the game's (devs) fault, yet the slightest bit of prodding and they will quickly demonstrate that they not only do NOT have the necessary competence to reasonably present such an assumption, but aren't even close to that competence, don't even have fundamental knowledge. They just read a couple google or quora top articles/responses, and occasionally watch some LTT so they think they know what they're talking about. I'm not accusing anyone of dishonesty mind you, just of being incredibly wrong IN COMBINATION with severe stubborness that makes them (again) un-helpable.

The funny thing is, so many of these people leave their own threads cold turkey in such a way that you KNOW some of them actually went back and tried the things suggested and they fixed the issue, but they never came back here and admitted it, not because their Steam reputation matters to them, but because they are entirely incapable of admitting they were wrong in ANY scenario (we all have that one family member, friend of a friend, acquaintance, if you don't then it's you JK haha not really it's actually you, again not "you" as in HK that I am quoting, but "you" as in anyone reading this) so they go back to happily playing the game without ever acknowledging that they started a whole big deal out of something that was based on their initial assumption being incorrect. I usually write it off as an age issue, but honestly I know a lot of adults who STILL do this IRL so I KNOW it is a real phenomenon.

But again, I'm not saying ANYTHING of that is what is happening with THIS OP, just that when Arty said something smelled fishy, I agree that there is LIKELY some disconnect, and while OP is probably having a legitimate issue, and may very well be open to non-dev-blaming assistance, the original post speaks volumes about how....well, helpable they are. One of the biggest tells in fact is "this doesn't happen with other games, so it must be because of this game" which is entirely false, but an understandable assumption because in legitimately trying to track down the issue, it REALLY DOES MATTER if it happens in other games or not, it helps narrow down the problem, but it does NOT indicate that it is the fault of THAT ONE GAME. People just assume that because in tech sup-port, we always ask "is it happening in other programs or just the one?" but that just helps narrow things down a bit, it does not imply that it is the one program at fault. DX version, resolution, CPU vs GPU usage, RAM usage, all kinds of other things exist between "is it happening in the one program or others as well" and "well it must be that program at fault" but because tech support takes in that information and doesn't spell out every possible implication to the user (because laymen won't get those implications, it requires a lot more education) many users assume it means things that it does not actually mean. This is a severely common misconception in tech support, that "only happens with XYZ program, so it must be that programs fault" which is a false logical connection more than 90% of the time. Just an example, again not saying anyone in this thread, including OP, falls into any of the described situations, just backing up Arty on why they were skeptical. I'm actually not even saying they were right to be skeptical, just that it's understandable. My one accusation here is that calling it a stupid rely is the result of inexperience, not knowledge, but if you want to argue against THAT point, I am totally open to it, and my replies would likely be much, much shorter.
I got the same issue despite a really good setup (as for this game at least). After some time in the game (got to the insect phase, a lot of machines etc) the game was still running smoothly with very occasional few-second FPS drops (like for an autosave?), completely no crashes, errors, bugs etc. But today suddenly it started doing this. It happens exactly the same every single time: around 15-20 seconds after loading my game save I hear a Windows USB disconnect sound, the game freezes (sound still keeps playing for another 1-2 minutes), the computer stops accepting any input even after unplugging the keyboard and plugging it in another USB port. No blue screen, nothing happens (left it running for like half an hour, the only thing that changed was GPU becoming idle - cooling completely stopped). Managed to repeat it 5 times, every time I had to hard-reset PC.

- X570 AORUS ELITE
- AMD Ryzen 5 5600X 6-core 3701 MHz
- NVIDIA GeForce RTX 3070Ti
- 32GB RAM

Edit: Also forgot to mention. There is no obvious in-game action that triggers this. I thought it happened when removing a storage block, but tested it and it even happened when doing literally nothing after loading the game. Also tried "running away" as far as possible right after loading the game, no effects. Didn't try with a fresh start though.

I personally suspect a ♥♥♥♥♥♥ network card that might be ♥♥♥♥♥♥♥ with my motherboard, it's
ASUS PCE-AX1800 using MT7921 chipset. Just intuition at this point, I've read some bad stuff about it and was already considering replacing it for other unrelated reasons (quite stable on ubuntu, but not on Windows lol).
Отредактировано Lisu; 27 фев. 2023 г. в 3:40
And nothing in the Windows System Log?
(Use the 'eventviewer' to look for errors)
Автор сообщения: Lisu
...

That 10-20 seconds in is when there is a sudden CPU load on game objects. This usually manifests as 2-3 seconds lag spike for most.

Some AMD owners have reported instability when they have overclocked their CPU and/or RAM. Disable such OC and try again.

Also try and toggle VSync and limit the game to 60 fps via the game or driver.
My first thought would be to check your temps. When my thermal paste needed reapplying, i was having trouble running this game longer than 30 minutes without a BSOD and i had to keep quitting to menu to let my CPU cool down. Well, until i could be bothered opening my case >_>
There can be one more issue, overloading. The more software on a single computer, the better the chance that some of them will intrude each other.
I have the same exact problem on my PC (and only seems to occur on this game). Nothing logged in any event logs or anything I can see. Monitoring GPU and never goes past 60c and averages about 30-40% utilization.

Also monitored game EXE with procmon and Process Explorer to see if that gives any insights but no joy there either.

Have tried fixing frame rate and forcing DX12 but no luck. Hopefully it is solved when it leaves EA. Tis a great game :)

Specs are:
i5-11500
32GB RAM
RTX 3060
Games runs from NVME drive.
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Дата создания: 26 мар. 2022 г. в 21:15
Сообщений: 75