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Right-click desktop > Display Settings > set Scale to 100% and not 125% (recommended)
This is only a temporary fix bc this affects all apps in your computer and I hope 2k really fixes this
your display scale and layout has to be in 100% that worked for me
Joel J., Apr 21, 2022, 16:23 PDT:
Hey there Balakrishnan,
We really do appreciate you highlighting this issue to us as our community has been facing this as well. This is a major issue and will be after looking into this, I see the appropriate team has been notified of the issue. I appreciate you reaching out to us to make sure we know about it, since it's important to work with the community to make sure the game is at its best. I know it can be frustrating to be limited by the gameplay and not be able to experience the best options available but we would advise to hang tight and wait for the next patch to be applied. You can keep an eye out for updates at:
@NBA2K
and
@2KSupport
If you have any questions, please let me know!
Thanks!