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Such as the video card you are running as a minimum. Also what are your current graphic settings in the game? And maybe include a screen shot...
More information always helps.
Compatibility settings must be respected.
Frequency speeds and motherboard functions.
From BIOS to the game's video settings.
Operating system, free HD space... anyway...
Probably... whoever assembled your machine must have left it in a basic configuration.
But as mentioned above by a colleague... need to post more details.
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System Information
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Time of this report: 11/15/2023, 17:06:30
Machine name: -
Machine Id: -
Operating System: Windows 11 Home 64-bit (10.0, Build 22631) (22621.ni_release.220506-1250)
Language: English (Regional Setting: English)
System Manufacturer: iBUYPOWER
System Model: 13th Gen Intel(R) Core(TM) i7-13700F
BIOS: 7.02 (type: UEFI)
Processor: 13th Gen Intel(R) Core(TM) i7-13700F (24 CPUs), ~2.1GHz
Memory: 32768MB RAM
Available OS Memory: 32604MB RAM
Page File: 8876MB used, 25776MB available
Windows Dir: C:\Windows
DirectX Version: DirectX 12
DX Setup Parameters: Not found
User DPI Setting: 96 DPI (100 percent)
System DPI Setting: 96 DPI (100 percent)
DWM DPI Scaling: Disabled
Miracast: Available, no HDCP
Microsoft Graphics Hybrid: Not Supported
DirectX Database Version: 1.4.7
DxDiag Version: 10.00.22621.0001 64bit Unicode
---------------
Display Devices
---------------
Card name: NVIDIA GeForce RTX 3060
Manufacturer: NVIDIA
Chip type: NVIDIA GeForce RTX 3060
DAC type: Integrated RAMDAC
Device Type: Full Device (POST)
Device Key: -
Device Status: -
Display Memory: 28431 MB
Dedicated Memory: 12129 MB
Shared Memory: 16302 MB
Current Mode: 1920 x 1080 (32 bit) (240Hz)
HDR Support: Supported
Display Topology: Internal
Display Color Space: DXGI_COLOR_SPACE_RGB_FULL_G22_NONE_P709
Display Luminance: Min Luminance = 0.036200, Max Luminance = 301.849213, MaxFullFrameLuminance = 301.849213
Monitor Name: Generic PnP Monitor
Monitor Model: MSI G32C4X
Monitor Id: -
Native Mode: 1920 x 1080(p) (60.000Hz)
Output Type: Displayport External
Monitor Capabilities: HDR Supported (BT2020RGB BT2020YCC Eotf2084Supported )
Display Pixel Format: DISPLAYCONFIG_PIXELFORMAT_32BPP
Advanced Color: AdvancedColorSupported