ELDEN RING

ELDEN RING

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H3llF1re Jan 11, 2024 @ 11:00am
Major bug with the new version of EAC
Also affecting new games using this version: Lords of the Fallen and Hot Wheels Unleashed 2

Updated version of Easy Anti Cheat causes major issues on my system - the whole thing grinds to a halt a couple of minutes after booting the game. This lasts for at least a minute - sometimes several. FPS drops to under 10 and the entire system is unresponsive during this time.

Yes, I am aware that others don't have this problem, but I do, it's really annoying and I have no idea what to do to fix it.

Review changed to Negative until this gets a resolution.

Including specs on the offchance a Dev finds their way to this thread

Ryzen 7950X3D
64GB DDR5
RTX4090
Win11 latest build (Windows & game installed on NVMe SSD)
Last edited by H3llF1re; Jan 11, 2024 @ 11:17am
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Showing 76-90 of 111 comments
Sparhawk 59 Jan 13, 2024 @ 4:32am 
OK well good luck
dark-breed Jan 13, 2024 @ 4:41am 
Originally posted by H3llF1re:
Originally posted by Sparhawk 58:
It doesnt you wont get any help here from the ones who could actually help you so best of luck

So it would seem. Although actually this has been informative so far. It's proven that the issue exists on various different systems, and that others started seeing the exact same symptom with this update. All good information for me to pass back to Bandai Namco.

You have nothing to pass to them this email report goes directly into the trashbin because you have nothing substancial to report, i know how bandai Support works you have to offer a prove about your claim reproducable and technical correct or they simply Ignore you like every expert.
You will see there will no update from bandai of fromsoft follow. there are simply too many without problems to have a assumption that there is a Code error, if you would really be a dev you would know the only Code error that can cause a hang in memory problem would be a endless loop and this would hit everyone because EAC is a not Hardware related Software just a variable checker and file checker.
Last edited by dark-breed; Jan 13, 2024 @ 5:15am
Doctour Jan 13, 2024 @ 8:20am 
For some relevant input: before the update i had to disable EAC and then use task manage to set affinity to not use cores 1 and 2 and then change affinity back to use those cores again. Sadly the fix cant be used with EAC enabled.


Guys c'mon the issue is always user system, it could never be because of the devs, Naruto's reincarnation said so.

"And which Design flaw i mean you will never know because you are far away from my Level of knowledge."
This guy that's above all our levels and has info from the Village Hidden in the Code has even just said so. Believe it!

Like didn't you read? He "just had a Talk with someone knowing me about the 7950x3d CPU" Who cares if he wont tell us the actual design flaw and why it is a flaw, no one could understand his massive brain. c:

In all seriousness From Software leaves tons of bugs and issues in there games for years and just treat PC users as second class players and neglect their ports all the time and yet there's people like this that treat them like coding gods that release perfect pieces of software.

He may have helped many but just as often if anyone even sneezes in From Software's direction he goes all sicko mode on them as if a peasant could even think to question his gods. This Kirito wannabe guy is just the same as the one dude that posts on Nvidia's forums blaming users and acting Holier Than Thou and above everyone while making sure the dev's are so far down his throat they reach his stomach. They're all the same and say just enough technical buzzwords to sound like they're smarter and more knowledgeable than everyone else posting in the forums.


Also he's one of the people pointing to this as a fix
"Windows Device Manager > Software Devices > Microsoft Device Association Root Enumerator > Right-click > Disable"

Which if was an issue with past From Software games and only From Software games, its weird to say these issues are User error and not dev error right?
Funny how if a piece of software works normally on Tuesday, then suddenly it receives and update and has issues working Wednesday then obviously it could never be a bad update. c:
Also ignore how multiple people have teh same issue all of a sudden after the update, they all made the same user error when turning on their pc that day.

its sad and disappointing you all lick his boots and treat him as your god but and you all praise and defend him when he refers to and treats you all as being below him and as these simple minded layman and he does it all in such an edgey weeb way.


Edit: Lmao taken from his own review seems he has error with his system right? (using google translate)
"Apart from the fact that this game is no longer playable because the enemies have become invisible,"
"Another patch and this now works for even fewer people and no longer works for me at all."
Oh never mind, this time its actually From Software's fault and not because of an issues with his system, weird how when he has issues its not his fault???
Last edited by Doctour; Jan 13, 2024 @ 9:39am
Snoozy Jan 13, 2024 @ 9:04am 
Originally posted by dark-breed:
Originally posted by H3llF1re:

Well so far he has told me that EAC is not the cause of the problem, even though turning it off fixes the problem. And now he seems to be implying that my X670E Hero has a "design flaw".

He is a clear troll by my estimation and has said absolutely nothing of value in this thread.

After you claimed to be a developer and Computer Expert, i know what to do, let you search the solution alone or let you suffer with your technical Problem you can not solve alone.

You are the guy that claimed to know the problems cause, even after i proved to you that you are wrong by fix one of the problems of one of the guys.

Btw the design flaw of your board has nothing to do with your problem i just had a Talk with someone knowing me about the 7950x3d CPU.

And which Design flaw i mean you will never know because you are far away from my Level of knowledge.

You literally sit two days infront your machine without any technical prove of a EAC bug what tells a lot about your abilities you just claim it is EAC that cause the problem and you can not explain why what means you have not the knowledge to prove your argument at all (what prove that you are a really bad developer or just a liar).
If you where able to give a real technical prove that EAC is the problem i would be impressed but so far you Talk laymans Nonsense and that's it.

Dude, you're a computer technician, not a rocket scientist, and you write like I cook. Everyone and their dog is a 'computer technician' these days. Go back to the 90s if you want props for it when it was somewhat new and cool. You have a massive ego for such a mundane job, it's really quite amusing.

So anyway, on a relevant note - I have two computers at home, same version of Windows. The game still stutters, but it doesn't freeze. Turning off EAC on both of them fixes the issue entirely. I am going to submit a support ticket with the details if possible. Seems to me to be a conflict between the software and certain hardware configurations or other things running on the system, so the more info they can get the better I presume.
Impaler Jan 13, 2024 @ 9:32am 
Maybe something here could help
https://www.easy.ac/en-us/support/game/issues/guide/

https://www.ubisoft.com/en-us/help/connectivity-and-performance/article/troubleshooting-technical-issues-with-easyanticheat/000060498

Also, check event viewer to see if any logs are being generated when the issue happens.

Different game, but maybe something here helps https://www.youtube.com/watch?v=MwtZPqGKY7c
Last edited by Impaler; Jan 13, 2024 @ 9:34am
Broekloos Jan 13, 2024 @ 12:11pm 
Same problem here but my game doesn't crash to desktop, it throws me offline because of low fps for online play.
I have the exact slowdown issue with Lords of the fallen but the difference is that that game wont throw me to offline mode.

It takes about a minute and my system soldiers through, during the slowdown i'm unable to get into task manager so i'm not able to see what hogs my resources.

Also noticeable is that it always happens only once after about 5 minutes in game, after that i can play trouble free for hours in Lords of the fallen.
Sadly because Elden ring goes to offline mode and can only go back online by restarting the game i'm unable to play online after it happens.

I can read my temps on my AIO and the cpu wont go up in temperature and the gpu temp drops to idle temp as its not being used during the slowdown.

Freshly build windows 11 system with almost no software besides gaming related.
Corsair ICUE, Afterburner and Sonic Suit Companion are running.

RTX 4090 with a 7800x3d
♡MKaan98♡ Jan 13, 2024 @ 12:57pm 
Originally posted by Broekloos:
Same problem here but my game doesn't crash to desktop, it throws me offline because of low fps for online play.
I have the exact slowdown issue with Lords of the fallen but the difference is that that game wont throw me to offline mode.

It takes about a minute and my system soldiers through, during the slowdown i'm unable to get into task manager so i'm not able to see what hogs my resources.

Also noticeable is that it always happens only once after about 5 minutes in game, after that i can play trouble free for hours in Lords of the fallen.
Sadly because Elden ring goes to offline mode and can only go back online by restarting the game i'm unable to play online after it happens.

I can read my temps on my AIO and the cpu wont go up in temperature and the gpu temp drops to idle temp as its not being used during the slowdown.

Freshly build windows 11 system with almost no software besides gaming related.
Corsair ICUE, Afterburner and Sonic Suit Companion are running.

RTX 4090 with a 7800x3d

I did some testing today. if you kill all led software like icue and razer synapse game stay around 10-20 fps instead of 2 fps for a minute and it doesn't sends you back to main menu. you can play online that way. it's not an ideal solution but I guess it's something that's worth pointing out.
Broekloos Jan 13, 2024 @ 1:14pm 
Originally posted by dark-breed:
Originally posted by H3llF1re:
and as mentioned, it only affects the newly updated EAC. Definitely no issue on my system

definitely a problem on your system. did you really formated the system or did you used factory reset ?

check if a bios update is available for your system could also be a SHA or TPM problem of your CPU.


did a fresh install of Elden Ring, tried turning of windows 11 gaming settings and close corsair icue etc. Removed OC's from gpu and cpu, bios is up to date.
Did all the troubleshooting i can think off so far.

Reading from my AIO shows no rise in cpu temp and my gpu goes to idle temps so no usage.

Had it my whole play through of Lords of the fallen but because it didn't throw me offline or anything i just took it as a bug in that game and didn't mind it as much. PC gaming has its quirks every now and then.
But now as of today Elden ring is unplayable for me online and i love the online aspect of from games.

Also these are the only two games i own that use Easy anti cheat so i think its triggering something in my system for sure.
I'm unable to get into my task manager when the slowdown is happening but i am able to open Gamebar, in the resources tab the only change is that "System" opens up and shows only an 8% usage. As soon as the slowdown ends the ''System'' also auto closes.

I just played through Alan Wake 2 and i'm in the middle of Baldurs gate 3 without a single hitch.

Fresh up to date windows 11
up to date bios
rtx 4090
7800x3d

Any idea what "System" is doing and what could trigger it?
H3llF1re Jan 13, 2024 @ 1:25pm 
Originally posted by Broekloos:
Originally posted by dark-breed:

definitely a problem on your system. did you really formated the system or did you used factory reset ?

check if a bios update is available for your system could also be a SHA or TPM problem of your CPU.


did a fresh install of Elden Ring, tried turning of windows 11 gaming settings and close corsair icue etc. Removed OC's from gpu and cpu, bios is up to date.
Did all the troubleshooting i can think off so far.

Reading from my AIO shows no rise in cpu temp and my gpu goes to idle temps so no usage.

Had it my whole play through of Lords of the fallen but because it didn't throw me offline or anything i just took it as a bug in that game and didn't mind it as much. PC gaming has its quirks every now and then.
But now as of today Elden ring is unplayable for me online and i love the online aspect of from games.

Also these are the only two games i own that use Easy anti cheat so i think its triggering something in my system for sure.
I'm unable to get into my task manager when the slowdown is happening but i am able to open Gamebar, in the resources tab the only change is that "System" opens up and shows only an 8% usage. As soon as the slowdown ends the ''System'' also auto closes.

I just played through Alan Wake 2 and i'm in the middle of Baldurs gate 3 without a single hitch.

Fresh up to date windows 11
up to date bios
rtx 4090
7800x3d

Any idea what "System" is doing and what could trigger it?

Easy Anti Cheat hooks itself into the kernel, which is why the activity appears to come from the System process
dark-breed Jan 13, 2024 @ 1:26pm 
Originally posted by H3llF1re:
Originally posted by Broekloos:


did a fresh install of Elden Ring, tried turning of windows 11 gaming settings and close corsair icue etc. Removed OC's from gpu and cpu, bios is up to date.
Did all the troubleshooting i can think off so far.

Reading from my AIO shows no rise in cpu temp and my gpu goes to idle temps so no usage.

Had it my whole play through of Lords of the fallen but because it didn't throw me offline or anything i just took it as a bug in that game and didn't mind it as much. PC gaming has its quirks every now and then.
But now as of today Elden ring is unplayable for me online and i love the online aspect of from games.

Also these are the only two games i own that use Easy anti cheat so i think its triggering something in my system for sure.
I'm unable to get into my task manager when the slowdown is happening but i am able to open Gamebar, in the resources tab the only change is that "System" opens up and shows only an 8% usage. As soon as the slowdown ends the ''System'' also auto closes.

I just played through Alan Wake 2 and i'm in the middle of Baldurs gate 3 without a single hitch.

Fresh up to date windows 11
up to date bios
rtx 4090
7800x3d

Any idea what "System" is doing and what could trigger it?

Easy Anti Cheat hooks itself into the kernel, which is why the activity appears to come from the System process

now i know you are not a developer of anything EAC needs the kernel access for a reason and does not call over the system process. what it does is much more trivial.
Last edited by dark-breed; Jan 13, 2024 @ 1:28pm
H3llF1re Jan 13, 2024 @ 1:28pm 
Originally posted by dark-breed:
Originally posted by H3llF1re:

Easy Anti Cheat hooks itself into the kernel, which is why the activity appears to come from the System process

BS

Reported for your ongoing harassment and hijacking of my thread.
Broekloos Jan 13, 2024 @ 1:32pm 
Originally posted by dark-breed:
Originally posted by H3llF1re:

Easy Anti Cheat hooks itself into the kernel, which is why the activity appears to come from the System process

now i know you are not a developer of anything EAC needs the kernel access for a reason and does not call over the system process. what it does is much more trivial.

Do you have any tips on troubleshooting i could try from here on?

I've had 200 trouble free hours in this game and now its just a pain to continue my play through in anticipation for the dlc sadly.
H3llF1re Jan 13, 2024 @ 1:56pm 
Originally posted by dark-breed:
Originally posted by H3llF1re:

Easy Anti Cheat hooks itself into the kernel, which is why the activity appears to come from the System process

now i know you are not a developer of anything EAC needs the kernel access for a reason and does not call over the system process. what it does is much more trivial.

I'm responding to this to avoid confusion for other users only.

"EAC needs the Kernel access for a reason"

I didn't dispute that. Because some cheat software is running in the kernel, the anti cheat also needs to do so to detect it.

"does not call over the system process"

If it's hooking into the Kernel, then yes, indirectly, it does. Anti cheat software can absolutely queue work to run on system threads, which will appear to run on the System process.

I encourage everyone having this issue to open a ticket and report it.
dark-breed Jan 13, 2024 @ 3:48pm 
Originally posted by Broekloos:
Originally posted by H3llF1re:

Get lost, moron
guy's just let go of each other and try to work on the issue please.

i quoted him and specifically asked for his help as he seems willing and hopefully able to.

Thanks to him, after a short Talk about the problem and the information that nearly all with this actual problem have asus boards, he checked the asus forum for the problem and found this.
For what ever reason there are drivers that use a kernel function and colide this way with EAC or the drivers have a wrong id and get triggered as Controller the wakeup and sleep function is using a interrupt with highest priority over the System process.

https://rog-forum.asus.com/t5/amd-600-series/x670e-usb4-and-easyanticheat-cause-stuttering/td-p/980441

It is asus/driver Problem and there is the workaround maybe you have to adapt this solution for other drivers of your Motherboard but actually this is the most reproducable problem explanation and solution.

Just for you op this is how it works elimination of possible causes and some analysis of real similarities.

Because i'm a good guy i offer the information insteed to let you dig till the end of time.
Last edited by dark-breed; Jan 13, 2024 @ 3:50pm
H3llF1re Jan 13, 2024 @ 3:58pm 
Originally posted by dark-breed:
Originally posted by Broekloos:
guy's just let go of each other and try to work on the issue please.

i quoted him and specifically asked for his help as he seems willing and hopefully able to.

Thanks to him, after a short Talk about the problem and the information that nearly all with this actual problem have asus boards, he checked the asus forum for the problem and found this.
For what ever reason there are drivers that use a kernel function and colide this way with EAC or the drivers have a wrong id and get triggered as Controller the wakeup and sleep function is using a interrupt with highest priority over the System process.

https://rog-forum.asus.com/t5/amd-600-series/x670e-usb4-and-easyanticheat-cause-stuttering/td-p/980441

It is asus/driver Problem and there is the workaround maybe you have to adapt this solution for other drivers of your Motherboard but actually this is the most reproducable problem explanation and solution.

Just for you op this is how it works elimination of possible causes and some analysis of real similarities.

Because i'm a good guy i offer the information insteed to let you dig till the end of time.

Good guys don't accuse others of being laymen and "a##fluid".

If you're right, lucky googling. This thread was not there when I was googling this issue months ago for Lords of the Fallen.

I actually doubt this is my issue, since the USB4 function on my motherboard is disabled on account of having all 4 NVMe slots populated.
Last edited by H3llF1re; Jan 13, 2024 @ 4:01pm
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Date Posted: Jan 11, 2024 @ 11:00am
Posts: 111