WSOD on Start - Suspended in Task Manager

[ScottyAlaReyRey]

I have just been gifted Elden Ring for Valentine's Day. My Fiance thought it would be a great gift seeing as how I have had it wishlisted for years and have always wanted to play it. Now that I have it, I can't play it. I have tried just about everything. Easy Anti-Cheat work arounds, driver modifications and updates, antivirus allowance, and so on and so forth. A helpful human on the Elden Ring discord helped me get t this point now where I am coming to steam support and eventually Bandai Namco Support because it appears to be some kind of memory cash where some exceptions aren't handled.

Specs:
Processor: Intel(R) Core(TM) i7-3770K CPU @ 3.50GHz 3.50 GHz
Installed RAM: 16.0 GB (15.9 GB usable)
DirectX Version: DirectX 12
Graphics Card: NVIDIA GeForce GTX 1070
Edition: Windows 10 Pro
Version: 22H2
OS build: 19045.4046
Experience: Windows Feature Experience Pack 1000.19053.1000.0
NVIDIA Driver Package: 551.52-desktop-win10-win11-64bit-international-dch-whql

I have 21 reports for crashes in my Problems Report log and most are as follows:

Source
ELDEN RING™

Summary
Stopped working

Date
‎2/‎17/‎2024 4:29 PM

Status
Report sent

Description
Faulting Application Path: C:\Program Files (x86)\Steam\steamapps\common\ELDEN RING\Game\eldenring.exe

Problem signature
Problem Event Name: APPCRASH
Application Name: eldenring.exe
Application Version: 2.0.1.0
Application Timestamp: 65839fe5
Fault Module Name: eldenring.exe
Fault Module Version: 2.0.1.0
Fault Module Timestamp: 65839fe5
Exception Code: c0000005
Exception Offset: 0000000001e5a84b
OS Version: 10.0.19045.2.0.0.256.48
Locale ID: 1033
Additional Information 1: c8c4
Additional Information 2: c8c41abe8b063f91242a86c52a31a1b6
Additional Information 3: 0806
Additional Information 4: 080670b7bb3ec85297ed3a595b8c3d51

Extra information about the problem
Bucket ID: 42d8bb9c5b71313b1d28f60a981995c6 (2101199751530255814)


One of the reports is different and reads like this:

Source
ELDEN RING™

Summary
Scripted Diagnostics Native Host

Date
‎2/‎17/‎2024 3:13 AM

Status
Report sent

Problem signature
Problem Event Name: PCA2
Problem Signature 01: eldenring.exe
Problem Signature 02: 2.0.1.0
Problem Signature 03: ELDEN RING™
Problem Signature 04: ELDEN RING™
Problem Signature 05: FromSoftware, Inc.
Problem Signature 06: 100
Problem Signature 07: 0
OS Version: 10.0.19045.2.0.0.256.48
Locale ID: 1033

This is just about all the information I have. I am very eager to play this game. If you can see what is wrong or know where I should go or how to fix this - please, let me know.

Thanks for reading.

[dark-breed]

The first one is related to a initialisation fault at directx.

The second one is a little bit strange because there are informations missing.

Anyway your cpu is far below the mininum requirements and will have really bad performance with this game.

We could try to fix the Windows and Background apps related problems but i think you would not be happy with this game at this Hardware because it can have crashes related to timeouts.

[ScottyAlaReyRey]

Originally posted by dark-breed:

The first one is related to a initialisation fault at directx.

The second one is a little bit strange because there are informations missing.

Anyway your cpu is far below the mininum requirements and will have really bad performance with this game.

We could try to fix the Windows and Background apps related problems but i think you would not be happy with this game at this Hardware because it can have crashes related to timeouts.

PCGameBenchmark says that I meet both the recommended and minimum requirements for the game to run smoothly. It's minimum requirements are an Intel core i5-8400 and I have an Intel Core i7-3770K.

Now, I'm interested to hear more about this fault with DirectX because that is the fault I get 99/100 times.

[Hydef]

When is it crashing? On launch, at title screen, in-game?

Have you tried disabling Ray Tracing in the advanced graphic options in the title screen menu before starting the game? When they added the patch to the PC version that added RT, it was set to on by default for some reason. A friend of mine who had no issues up until that point suddenly couldnt get past the title screen anymore until he turned it off.

[dark-breed]

Originally posted by Hydef:

When is it crashing? On launch, at title screen, in-game?

Have you tried disabling Ray Tracing in the advanced graphic options in the title screen menu before starting the game? When they added the patch to the PC version that added RT, it was set to on by default for some reason. A friend of mine who had no issues up until that point suddenly couldnt get past the title screen anymore until he turned it off.

Wsod = whitescreen crash at start

Actually we run system fixes Windows has a lot of damage