I still don't know why this game refuses to launch randomly.

[Goosetave]

After 3 years, 2 completely different systems (hardware & software) and isolating the process as best i could, i never did find a fix to the game just sometimes not launching after EAC initialization.
It's seemingly completely random, throws a vague memory allocation error and has happened on every system i own that can run this game.

No other EAC protected game i've played has ever done that. I'm at a loss.
It's not a big issue, but it IS living rent free in my head.

Anyone else haunted by this ?

[dark-breed]

what crash logs you get ?
what hardware you use (cpu,gpu)?

[BadDadSoSad]

I can't play the game anymore. It crashes after running for 5 seconds without any crash logs for elden ring.

[dark-breed]

Originally posted by BadDadSoSad:

I can't play the game anymore. It crashes after running for 5 seconds without any crash logs for elden ring.

do you even checked in event viewer ?

[causality]

Thought that was just me tbh. Guessing it has something to do with EAC because when launching offline this never happens.

[Goosetave]

Originally posted by dark-breed:

what crash logs you get ?
what hardware you use (cpu,gpu)?

Previous setup was a ryzen 5 3600 / rtx 3060ti / 16gb ddr4 / WIn10
New setup is a ryzen 7 9800 x3d / rtx 4080 super / 35gb ddr5 / Win11
In both cases the game was installed on the same SSD as the system (some games i've owned did crash if installed on another drive), and the event log lists a generic application crash pointing to an error code 0xc0000005. Same report every time, on both machines.

And once again, it happens seemingly randomly, sometimes i can successfully launch the game 5-7 times in a row and then suddenly next time it'll do it. Had one occasion where the game failed twice in a row but in 660~ish hours it only happended once.

[Spartacus]

Mine sits on a black screen for 20sec before it shows anything...gave up trying to figure that out. I tried full screen, windowed full-screen. Uninstalled armory crate now my lighting is wonky...capped frame rate globally at 55...messed with in game settings. It is SO weird, no other game does it that ive come across.

Also like 5-10mins in audio will cut out and frames will drop causing a 2-3 sec lag...just once, after that its fine for 4+ hours.

Also noticed if I tab out to try and do anything else, when I bring the game back its frozen.

Like I said, I give up...wonky game I guess.

13900k/32g Mem/RTX 4080
Up to date window/and gpu drivers.

[dark-breed]

Originally posted by Goosetave:

Originally posted by dark-breed:

what crash logs you get ?
what hardware you use (cpu,gpu)?

Previous setup was a ryzen 5 3600 / rtx 3060ti / 16gb ddr4 / WIn10
New setup is a ryzen 7 9800 x3d / rtx 4080 super / 35gb ddr5 / Win11
In both cases the game was installed on the same SSD as the system (some games i've owned did crash if installed on another drive), and the event log lists a generic application crash pointing to an error code 0xc0000005. Same report every time, on both machines.

And once again, it happens seemingly randomly, sometimes i can successfully launch the game 5-7 times in a row and then suddenly next time it'll do it. Had one occasion where the game failed twice in a row but in 660~ish hours it only happended once.

the error code is nearly always the same but there are more informazion there is s offset.

0xc0000005 is a access violation mostly happens because the resource the game want to access is block by a other process or hardware.

[dark-breed]

Originally posted by Spartacus:

Mine sits on a black screen for 20sec before it shows anything...gave up trying to figure that out. I tried full screen, windowed full-screen. Uninstalled armory crate now my lighting is wonky...capped frame rate globally at 55...messed with in game settings. It is SO weird, no other game does it that ive come across.

Also like 5-10mins in audio will cut out and frames will drop causing a 2-3 sec lag...just once, after that its fine for 4+ hours.

Also noticed if I tab out to try and do anything else, when I bring the game back its frozen.

Like I said, I give up...wonky game I guess.

13900k/32g Mem/RTX 4080
Up to date window/and gpu drivers.

all your problems are not gamecode related.

[dark-breed]

Originally posted by causality:

Thought that was just me tbh. Guessing it has something to do with EAC because when launching offline this never happens.

eac problems of this form are mostly related to missing biosupdates, a broken eac installation or background apps that interfer with the eac security.

the windows logs would give a hint which cause is the case.

[Goosetave]

Originally posted by dark-breed:

Originally posted by Goosetave:

Previous setup was a ryzen 5 3600 / rtx 3060ti / 16gb ddr4 / WIn10
New setup is a ryzen 7 9800 x3d / rtx 4080 super / 35gb ddr5 / Win11
In both cases the game was installed on the same SSD as the system (some games i've owned did crash if installed on another drive), and the event log lists a generic application crash pointing to an error code 0xc0000005. Same report every time, on both machines.

And once again, it happens seemingly randomly, sometimes i can successfully launch the game 5-7 times in a row and then suddenly next time it'll do it. Had one occasion where the game failed twice in a row but in 660~ish hours it only happended once.

the error code is nearly always the same but there are more informazion there is s offset.

0xc0000005 is a access violation mostly happens because the resource the game want to access is block by a other process or hardware.

Right, here's the full event data from the last occurence :

AppName : eldenring.exe
AppVersion : 2.6.0.0
AppTimeStamp : 66ff8832
ModuleName : eldenring.exe
ModuleVersion : 2.6.0.0
ModuleTimeStamp : 66ff8832
ExceptionCode : c0000005
FaultingOffset : 0000000001e9d0f6
ProcessId : 0x3e14
ProcessCreationTime : 0x1db79be4f7b6bb7
AppPath : C:\Program Files (x86)\Steam\steamapps\common\ELDEN RING\Game\eldenring.exe
ModulePath : C:\Program Files (x86)\Steam\steamapps\common\ELDEN RING\Game\eldenring.exe
IntegratorReportId : a8bb398e-4e1a-45f4-8245-52f68ccf0aeb
PackageFullName :
PackageRelativeAppId :

I'll check next time it happens if the offset is different. To be entirely honest i'm no expert on Windows and fully understanding these reports is a bit beyond my skill and knowledge, so thanks for the insight.

[dark-breed]

Originally posted by Goosetave:

Originally posted by dark-breed:

the error code is nearly always the same but there are more informazion there is s offset.

0xc0000005 is a access violation mostly happens because the resource the game want to access is block by a other process or hardware.

Right, here's the full event data from the last occurence :

AppName : eldenring.exe
AppVersion : 2.6.0.0
AppTimeStamp : 66ff8832
ModuleName : eldenring.exe
ModuleVersion : 2.6.0.0
ModuleTimeStamp : 66ff8832
ExceptionCode : c0000005
FaultingOffset : 0000000001e9d0f6
ProcessId : 0x3e14
ProcessCreationTime : 0x1db79be4f7b6bb7
AppPath : C:\Program Files (x86)\Steam\steamapps\common\ELDEN RING\Game\eldenring.exe
ModulePath : C:\Program Files (x86)\Steam\steamapps\common\ELDEN RING\Game\eldenring.exe
IntegratorReportId : a8bb398e-4e1a-45f4-8245-52f68ccf0aeb
PackageFullName :
PackageRelativeAppId :

I'll check next time it happens if the offset is different. To be entirely honest i'm no expert on Windows and fully understanding these reports is a bit beyond my skill and knowledge, so thanks for the insight.

this log appears under different causes.

background apps that block the access to the c++ redistributables, tools like process lasso cause random issues with the system communication and damage in windows/c++ redistributables can cause at specific functions this log.

make sure no automatic cpu tuning software is running, make sure process lasso is not installed.

run a system check and repair

open command prompt as administrator and run
DISM.exe /Online /Cleanup-Image /Restorehealth
after this is finished
sfc /scannow

reinstall/repair c++ redistributables, run each download and use install or repair

https://aka.ms/vs/17/release/vc_redist.x86.exe
restart windows
https://aka.ms/vs/17/release/vc_redist.x64.exe
restart windows

[Goosetave]

Originally posted by dark-breed:

Originally posted by Goosetave:

Right, here's the full event data from the last occurence :

AppName : eldenring.exe
AppVersion : 2.6.0.0
AppTimeStamp : 66ff8832
ModuleName : eldenring.exe
ModuleVersion : 2.6.0.0
ModuleTimeStamp : 66ff8832
ExceptionCode : c0000005
FaultingOffset : 0000000001e9d0f6
ProcessId : 0x3e14
ProcessCreationTime : 0x1db79be4f7b6bb7
AppPath : C:\Program Files (x86)\Steam\steamapps\common\ELDEN RING\Game\eldenring.exe
ModulePath : C:\Program Files (x86)\Steam\steamapps\common\ELDEN RING\Game\eldenring.exe
IntegratorReportId : a8bb398e-4e1a-45f4-8245-52f68ccf0aeb
PackageFullName :
PackageRelativeAppId :

I'll check next time it happens if the offset is different. To be entirely honest i'm no expert on Windows and fully understanding these reports is a bit beyond my skill and knowledge, so thanks for the insight.

this log appears under different causes.

background apps that block the access to the c++ redistributables, tools like process lasso cause random issues with the system communication and damage in windows/c++ redistributables can cause at specific functions this log.

make sure no automatic cpu tuning software is running, make sure process lasso is not installed.

run a system check and repair

open command prompt as administrator and run
DISM.exe /Online /Cleanup-Image /Restorehealth
after this is finished
sfc /scannow

reinstall/repair c++ redistributables, run each download and use install or repair

https://aka.ms/vs/17/release/vc_redist.x86.exe
restart windows
https://aka.ms/vs/17/release/vc_redist.x64.exe
restart windows

Ok so, after doing further testing, i managed to get the game booting flawlessly the whole weekend, then this morning it happened three whole times.
I've ran system & c++ redist repairs, didn't help.
Only difference in the event reports is the processId.
Only app running at the same time is discord, no 3rd party antivirus running in the background. And obviously i haven't done any new installations on my PC in the meantime.

I'm at a loss, almost 3 days where i could not reproduce the issue (i launched/closed the game 15 times in a row at some point, no issue. And today it's roughly 1/3 times. Absolutely incomprehensible.

[dark-breed]

Originally posted by Goosetave:

Originally posted by dark-breed:

this log appears under different causes.

background apps that block the access to the c++ redistributables, tools like process lasso cause random issues with the system communication and damage in windows/c++ redistributables can cause at specific functions this log.

make sure no automatic cpu tuning software is running, make sure process lasso is not installed.

run a system check and repair

open command prompt as administrator and run
DISM.exe /Online /Cleanup-Image /Restorehealth
after this is finished
sfc /scannow

reinstall/repair c++ redistributables, run each download and use install or repair

https://aka.ms/vs/17/release/vc_redist.x86.exe
restart windows
https://aka.ms/vs/17/release/vc_redist.x64.exe
restart windows

Ok so, after doing further testing, i managed to get the game booting flawlessly the whole weekend, then this morning it happened three whole times.
I've ran system & c++ redist repairs, didn't help.
Only difference in the event reports is the processId.
Only app running at the same time is discord, no 3rd party antivirus running in the background. And obviously i haven't done any new installations on my PC in the meantime.

I'm at a loss, almost 3 days where i could not reproduce the issue (i launched/closed the game 15 times in a row at some point, no issue. And today it's roughly 1/3 times. Absolutely incomprehensible.

the processID is a dymanic thing, it changes every time.

do you shutdown your computer ? a similar issue can happen if you use the fast start function of windows what is not a real shutdown, it is more similar to the previous suspend mode of windows 7, at more than 16 GB RAM it can cause biterrors and it can also cause faulty driver and services loads.

discords overlay and also the streaming function of discord can cause under specific circumstances at this offset issues too.

if you use a ASUS motherboard there could be running in background tuning tools which could cause random issues with the security function behind this offset (similar to the problem with process lasso) without you active installed them (armoury crate app)

[Goosetave]

Originally posted by dark-breed:

Originally posted by Goosetave:

Ok so, after doing further testing, i managed to get the game booting flawlessly the whole weekend, then this morning it happened three whole times.
I've ran system & c++ redist repairs, didn't help.
Only difference in the event reports is the processId.
Only app running at the same time is discord, no 3rd party antivirus running in the background. And obviously i haven't done any new installations on my PC in the meantime.

I'm at a loss, almost 3 days where i could not reproduce the issue (i launched/closed the game 15 times in a row at some point, no issue. And today it's roughly 1/3 times. Absolutely incomprehensible.

the processID is a dymanic thing, it changes every time.

do you shutdown your computer ? a similar issue can happen if you use the fast start function of windows what is not a real shutdown, it is more similar to the previous suspend mode of windows 7, at more than 16 GB RAM it can cause biterrors and it can also cause faulty driver and services loads.

discords overlay and also the streaming function of discord can cause under specific circumstances at this offset issues too.

if you use a ASUS motherboard there could be running in background tuning tools which could cause random issues with the security function behind this offset (similar to the problem with process lasso) without you active installed them (armoury crate app)

Solid advice for the fast startup function, completely forgot to turn that off.
Discord overlay is turned off, i'll consider turning more features off if the issue persists.
I have an MSI mobo, and i've kept my bios settings pretty vanilla outside of the recommended EXPO profile for my ram, and turning on memory context restore.

I'll keep testing and update the thread accordingly.
And thanks for your time and your insights, you've been a great help.

[Goosetave]

Originally posted by Goosetave:

Originally posted by dark-breed:

the processID is a dymanic thing, it changes every time.

do you shutdown your computer ? a similar issue can happen if you use the fast start function of windows what is not a real shutdown, it is more similar to the previous suspend mode of windows 7, at more than 16 GB RAM it can cause biterrors and it can also cause faulty driver and services loads.

discords overlay and also the streaming function of discord can cause under specific circumstances at this offset issues too.

if you use a ASUS motherboard there could be running in background tuning tools which could cause random issues with the security function behind this offset (similar to the problem with process lasso) without you active installed them (armoury crate app)

Solid advice for the fast startup function, completely forgot to turn that off.
Discord overlay is turned off, i'll consider turning more features off if the issue persists.
I have an MSI mobo, and i've kept my bios settings pretty vanilla outside of the recommended EXPO profile for my ram, and turning on memory context restore.

I'll keep testing and update the thread accordingly.
And thanks for your time and your insights, you've been a great help.

After about a week of testing, i've noticed the issue still occurs randomly but only after restarting or shutting down my pc. Once the game has successfully launched once, it won't happen again. I've tried doing a clean reinstall of eac but it changed nothing. I'm guessing something's causing a conflict with some eac related service on startup sometimes, but i've got no clue what it could be.