ELDEN RING

ELDEN RING

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TimeToBanzai Mar 30, 2023 @ 12:48am
The game closes itself
I apologize in advance for my English, this language is not my native language. And now to the problem - the game sometimes closes itself. This happens in some rare cases, namely, only when someone tries to join my game as a red or yellow phantom, or when I try to join someone as a red or yellow phantom. Checking the game files shows no errors, and repairing the system via CMD does not show any errors. There are no errors in the Event Viewer under System and Applications, but there is a long list in the Security section with the Success Audit keyword and this long list always appears when I check the Event Viewer after the game has closed itself. With every patch since the release of the game, I have this problem more or less often, but it does not go away. I can show exactly what is written in the messages that are in the Security section, but since I have no idea if they will help in any way, I will not post them here yet. It would be great if someone could help me deal with this problem once and for all, of course, if it can be fixed on my side.
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Sparhawk 59 Mar 30, 2023 @ 12:59am 
verify game files restart pc verify again. turn off ray tracing. In search type CMD run as admin then type sfc /scannow fixes windows 10 issues
TimeToBanzai Mar 30, 2023 @ 1:13am 
Originally posted by Sparhawk 57:
verify game files restart pc verify again. turn off ray tracing. In search type CMD run as admin then type sfc /scannow fixes windows 10 issues
I already tried all this, but thanks.
Sparhawk 59 Mar 30, 2023 @ 1:26am 
I will forward your thread to db an IT expert
Sparhawk 59 Mar 30, 2023 @ 1:28am 
post your pc specs inc windows 10 or 11 and any event logs
https://www.youtube.com/watch?v=EHlfDbRZgro
dark-breed Mar 30, 2023 @ 1:31am 
not getting event logs can be caused by to many logs are stored. normally this game creates event log at a crash.

would be intresting to search for a elden ring log if something got found this way.

sorry it is in german but the positions where to click are equal in every language.

https://www.youtube.com/watch?v=W8HfVIYQMKs
TimeToBanzai Mar 30, 2023 @ 1:45am 
Originally posted by Sparhawk 57:
post your pc specs inc windows 10 or 11 and any event logs
https://www.youtube.com/watch?v=EHlfDbRZgro

Processor - AMD Ryzen 5 2600
RAM - Corsair Vengeance LPX CMK8GX4M1D3000C16 DDR4 8GB 3000
Motherboard - ASROCK B450M PRO4
Power supply - Aerocool VX PLUS 550W
Video card - Palit NVIDIA GeForce GTX 1660 SUPER
SSD drive - Samsung 860 EVO MZ-76E500BW 500GB

Windows 10 Pro
Version - 22H2
OS build - 19045.2728

The only information that matches the time when the game closes is displayed in the Security tab. And this information looks like this.

-----------------------------------First message------------------------------
The account login was successful.

Subject:
Security ID: SYSTEM
Account name: DESKTOP-E25L08K$
Account domain: WORKGROUP

Login ID: 0x3E7
Login Details:
Input type: 5
Restricted Admin Mode:-
Virtual Account: No
Extended Marker: Yes

Impersonation Level: Impersonation

New entry:
Security ID: SYSTEM
Account name: SYSTEM
Account domain: NT AUTHORITY
Login ID: 0x3E7
Associated Login ID: 0x0
Network Account Name:-
Account network domain:-
Login GUID: {00000000-0000-0000-0000-000000000000}

Process details:
Process ID: 0x384
Process name: C:\Windows\System32\services.exe

Network details:
Workstation Name:-
Source network address:-
Source Port:-

Authentication Details:
Login Process: Advapi
Authentication Package: Negotiate
Intermediate Services:-
Package Name (NTLM only):-
Key length: 0

--------------------------------Second message-------------------------------
The new logon session has been assigned special privileges.

Subject:
Security ID: SYSTEM
Account name: SYSTEM
Account domain: NT AUTHORITY
Login code: 0x3E7

Privileges: SeAssignPrimaryTokenPrivilege
SeTcbPrivilege
SeSecurityPrivilege
SeTakeOwnershipPrivilege
SeLoadDriverPrivilege
SeBackupPrivilege
SeRestorePrivilege
SeDebugPrivilege
SeAuditPrivilege
SeSystemEnvironmentPrivilege
SeImpersonatePrivilege
SeDelegateSessionUserImpersonatePrivilege

-------------------------------------------------------------------------

Then a second later, the first and second messages are repeated and a long list of other identical messages begins.

---------------------Third message (This repeats 3 times)----------------------
Credential Manager credentials read.

Subject:
Security ID: DESKTOP-E25L08K\TimeToBanzai
Account name: TimeToBanzai
Account domain: DESKTOP-E25L08K
Login ID: 0x18E33DA4
Read operation: Enumerate credentials

----------------------Fourth message (This repeats 3 times)---------------------
Credential Manager credentials read.

Subject:
Security ID: SYSTEM
Account name: DESKTOP-E25L08K$
Account domain: WORKGROUP
Login ID: 0x3E7
Read operation: Enumerate credentials

---------------------------------------------------------------------------
Then the third message is repeated 59 times, in which sometimes instead of "Read operation: Enumerate credentials" "Read operation: Read credentials" is written, on this the flow of messages of the same type ends, since the game closes itself.
The game does not crash, but closes as if I pressed alt+f4.
Last edited by TimeToBanzai; Mar 30, 2023 @ 1:47am
TimeToBanzai Mar 30, 2023 @ 1:53am 
Originally posted by dark-breed:
not getting event logs can be caused by to many logs are stored. normally this game creates event log at a crash.

would be intresting to search for a elden ring log if something got found this way.

sorry it is in german but the positions where to click are equal in every language.

https://www.youtube.com/watch?v=W8HfVIYQMKs

The last crash of the game was on the 26th of this month and it looks like this (if I remember correctly, it happened in the main menu when you need to press any button and the game connects to the game servers).
- System

- Provider

[Name] Application Error

- EventID 1000

[Qualifiers] 0

Version 0

Level 2

Task 100

Opcode 0

Keywords 0x80000000000000

-TimeCreated

[SystemTime] 2023-03-26T08:13:41.2019550Z

EventRecordID 53164

correlation

- Execution

[Process ID] 0
[ThreadID] 0

Channel Application

Computer DESKTOP-E25L08K

Security


- EventData

eldenring.exe
1.9.0.0
6405b0f3
eldenring.exe
1.9.0.0
6405b0f3
c0000005
0000000001e1e0cd
2a68
01d95f9c82243b95
O:\Steam\steamapps\common\ELDEN RING\Game\eldenring.exe
O:\Steam\steamapps\common\ELDEN RING\Game\eldenring.exe
fe59c0ae-718a-417e-86c5-4e087d079ace
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Date Posted: Mar 30, 2023 @ 12:48am
Posts: 7