The game has been crashing for the last two days.

[Sosy Blya]

The game has been crashing for the last two days. I go into the game and after 1 minute the game itself crashes. There are ways to solve and who had such a thing.

[dark-breed]

it all starts by analysing the windows event viewer crash log.

windows key+r
eventvwr
left side windows logs and there applications
you see a list of logs look for a red one event ID 1000 related to elden ring, post the log (in rare cases no log exist what would point to a damage in windows, let me know if this is the case)

[jaydonlee0519]

I've been having the same problem the game closes after a minute.

this is what the error thing says

Faulting application name: backgroundTaskHost.exe, version: 10.0.22621.1, time stamp: 0x004687c2
Faulting module name: biwinrt.dll, version: 10.0.22621.4830, time stamp: 0xb42047e0
Exception code: 0xc000027b
Fault offset: 0x000000000001ec17
Faulting process id: 0x0x6AF0
Faulting application start time: 0x0x1DB86DBEDC5CA56
Faulting application path: C:\Windows\system32\backgroundTaskHost.exe
Faulting module path: C:\Windows\System32\biwinrt.dll
Report Id: 17c720ca-34a3-463e-9a4b-a0707e9ec21f
Faulting package full name: DellInc.AlienwareCustomerConnect_5.5.5.0_x64__htrsf667h5kn2
Faulting package-relative application ID: App

how do i fix it?

[dark-breed]

Originally posted by jaydonlee0519:

I've been having the same problem the game closes after a minute.

this is what the error thing says

Faulting application name: backgroundTaskHost.exe, version: 10.0.22621.1, time stamp: 0x004687c2
Faulting module name: biwinrt.dll, version: 10.0.22621.4830, time stamp: 0xb42047e0
Exception code: 0xc000027b
Fault offset: 0x000000000001ec17
Faulting process id: 0x0x6AF0
Faulting application start time: 0x0x1DB86DBEDC5CA56
Faulting application path: C:\Windows\system32\backgroundTaskHost.exe
Faulting module path: C:\Windows\System32\biwinrt.dll
Report Id: 17c720ca-34a3-463e-9a4b-a0707e9ec21f
Faulting package full name: DellInc.AlienwareCustomerConnect_5.5.5.0_x64__htrsf667h5kn2
Faulting package-relative application ID: App

how do i fix it?

are there other red logs ? this one is not related to elden ring

[dark-breed]

anyway the error you posted is a windows component that crashed by a windows component the chance is high your OS has some form of failure, run a system repair

open command prompt as administrator and run
DISM.exe /Online /Cleanup-Image /Restorehealth
after this is finished
sfc /scannow

reinstall/repair c++ redistributables, run each download and use install or repair

https://aka.ms/vs/17/release/vc_redist.x86.exe
restart windows
https://aka.ms/vs/17/release/vc_redist.x64.exe
restart windows

[jaydonlee0519]

I tried running eldenring again and no new error showed up after it crashed

[dark-breed]

Originally posted by jaydonlee0519:

I tried running eldenring again and no new error showed up after it crashed

if you have the event viewer open it does not life actualize you have to manually actualize it or close and reopen it.

[jaydonlee0519]

also for the windows error is says elevated permissions are required after i try running DISM.exe /Online /Cleanup-Image /Restorehealth

[jaydonlee0519]

i closed and reopened and still no new error

[dark-breed]

Originally posted by jaydonlee0519:

also for the windows error is says elevated permissions are required after i try running DISM.exe /Online /Cleanup-Image /Restorehealth

because you have have to run this commands by open the command prompt as administrator

to do this type into your taskbar CMD, the first result should be the command prompt click with the right mouse button onto it and use run as administrator

[jaydonlee0519]

Originally posted by dark-breed:

anyway the error you posted is a windows component that crashed by a windows component the chance is high your OS has some form of failure, run a system repair

open command prompt as administrator and run
DISM.exe /Online /Cleanup-Image /Restorehealth
after this is finished
sfc /scannow

reinstall/repair c++ redistributables, run each download and use install or repair

https://aka.ms/vs/17/release/vc_redist.x86.exe
restart windows
https://aka.ms/vs/17/release/vc_redist.x64.exe
restart windows

After I fixed this Windows error Eldenring seems to be fixed it doesn't crash anymore, thx for the help

[dark-breed]

Originally posted by jaydonlee0519:

Originally posted by dark-breed:

anyway the error you posted is a windows component that crashed by a windows component the chance is high your OS has some form of failure, run a system repair

open command prompt as administrator and run
DISM.exe /Online /Cleanup-Image /Restorehealth
after this is finished
sfc /scannow

reinstall/repair c++ redistributables, run each download and use install or repair

https://aka.ms/vs/17/release/vc_redist.x86.exe
restart windows
https://aka.ms/vs/17/release/vc_redist.x64.exe
restart windows

After I fixed this Windows error Eldenring seems to be fixed it doesn't crash anymore, thx for the help

this was what i had in mind, that your problem is a overall issue in windows that needed to be fixed.