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it sounds like your filesystem is damaged.
two ways:
1. the best way is to repair your filesystem first open cmd as administrator and repair it with
chkdsk X: /x /f (where x is the drive where elden ring is installed and it needs a restart and take some time)
verify gamefiles again or reinstall like 2.
2. the fast way is to uninstall the game delete the game folder and reinstall it
clearly he never tried reinstalling windows and the person above me had already answered him.