crash, crash, and crash

[Bootd]

I have 500+ hours in ER. Loved it. Bought a new pc, and the new DLC, and the game crashes about 50% of the time on launch, 90% of the time when fast traveling, and within 5-10 minutes of just normal play. Crash, crash, and then crash.

I have a liquid cooled Alienware I9-14900KF (32 CPUs) with 32 gb RAM, nVidia GeForce RTX 4090. This machine is 60 days old and has only had Windows 11 on it. Every other high end game (I have several) runs flawlessly on highest graphics settings.

I have poured through every online 'fix' suggestion I can find, including all these forums. I spent two hours on the line with Dell support running every diagnostic they have, and ensuring all drivers, bios, etc. are up to date. I've disabled all overlays, turned off all the suspected video settings, run in bordered Windows blah blah blah. All in, I've invested about 6 hours total trying to get this to go. I get the same behavior no matter what I do.

I'd be happy to post any diagnostic files here if given specific instructions on which ones are needed and how to get them. I found the .dmp files but also found comments that they have limited value.

I would love to get this game going and claim success, but based on the very large volume of crash reports I suspect either a game update will come along or my ER days are over.

[phosTR]

EAC. It's EAC that plagues the game with issues. Either play offline or accept this bs that will never be fixed.

[[LZ]Icy]

U should check event viewer , just hit windows button and type event , open it check the log on the timestamp of the crash.

[erogg]

Users have reported stability issues with 13th and 14th generation Intel CPUs when running Elden Ring, well they have problems in general... But with the default settings they seem to run very unstable. These issues can manifest as random crashes, and underclocking the CPU can mitigate these problems. Intel is supposed to have a fix here eventually..

- Turn off Turbo Boost:
Turbo Boost dynamically increases the CPU's clock speed above its base frequency to enhance performance. Turning it off can reduce power consumption and heat generation but will lower peak performance.

- Turn down Core Ratios:
Adjusting the core ratios (multipliers) can lower the clock speed of the CPU. This is particularly useful for reducing power consumption and heat, especially if the CPU is running hotter than desired or if you prioritize stability over maximum performance.

- Turn down Offset Voltage:
Decreasing the offset voltage can reduce the power the CPU uses, which can also help manage heat and power consumption. This process, known as undervolting, can maintain performance while improving efficiency and cooling.

Make sure to monitor the system's stability and performance when making these adjustments, as reducing clock speeds and voltages can sometimes lead to system instability if not done correctly. Always change settings incrementally and test thoroughly after each adjustment.

edit: That being said, it could also be an EAC issue, but I would recommend monitoring your CPU. I've even heard of cases where people's CPUs have completely fried itself and stopped working altogether.

[Weeping-pirate</JAG\>]

just sharing my experience, while having a stutter here and there even on high end machines, crashes are not common at all.
The first year of owning elden ring i thought it was unplayable until i discovered it was on my end. ( installed mods and didnt uninstall them properly + intels 12-14 gen isnt the most stable platform. )

Edit: if your having as much crashes as you are, its on your end , not the game.

[dark-breed]

hmm

https://www.youtube.com/watch?v=YNSlW23myQI
https://www.youtube.com/watch?v=_zTX26Qjzs8

make your choice, i would return this hardware and completely switch to AMD the trouble that this CPU's cause is not worth the time to try to fix the issues.

[Sebastian]

Happen to have some sort of crashes and then i found that i needed to run steam in administrator mode sone sort and it worked

[Joel]

Same problem here, people say it's a problem with 13th and 14th generation but I have i7 12650H and still have important performance issues. I've played Lies of P, Cyberpunk 2077, RDR2, Resident Evil 4 Remake and Hellblade II and all of them ran smoother than Elden Ring.

It's incredible that even Cyberpunk 2077, the game that had more launch issues than a SpaceX rocket, somehow outperformed Elden Ring on my rig. I've also tried everything for months but I had no luck, I even disabled e-cores on my bios but the performance didn't improve despite it says it's running at 60 fps but it feel as if it's running at 20~30 fps with stuttering.

At this point I don't think FromSoftware will fix it, sadly.

[dark-breed]

Originally posted by Joel:

Same problem here, people say it's a problem with 13th and 14th generation but I have i7 12650H and still have important performance issues. I've played Lies of P, Cyberpunk 2077, RDR2, Resident Evil 4 Remake and Hellblade II and all of them ran smoother than Elden Ring.

It's incredible that even Cyberpunk 2077, the game that had more launch issues than a SpaceX rocket, somehow outperformed Elden Ring on my rig. I've also tried everything for months but I had no luck, I even disabled e-cores on my bios but the performance didn't improve despite it says it's running at 60 fps but it feel as if it's running at 20~30 fps with stuttering.

At this point I don't think FromSoftware will fix it, sadly.

performance issues are not crash issues.

[I'm Walrus]

I am facing similar issues on my steam deck recently. It was perfectly fine for 80h of gameplay, but nowadays it either instantly crashes on launch or crashes during gameplay

[Bootd]

Thanks for the suggestions. Regarding EAC, I tested both with and without via regular launch and Endless Co Op; same results either way. If 13th+ gen Intel is an issue, well that would hurt, but having read through so many entries in this forum there are reports from machines of all vintages. And with respect, if my machine runs all games fine except this one, it's the game, not the machine. With the large volume of 'crash' related posts, it isn't only my machine having the issue. I am happy for all gamers who aren't having this issue, but there are many sharing my frustration.

[dark-breed]

Originally posted by Bootd:

Thanks for the suggestions. Regarding EAC, I tested both with and without via regular launch and Endless Co Op; same results either way. If 13th+ gen Intel is an issue, well that would hurt, but having read through so many entries in this forum there are reports from machines of all vintages. And with respect, if my machine runs all games fine except this one, it's the game, not the machine. With the large volume of 'crash' related posts, it isn't only my machine having the issue. I am happy for all gamers who aren't having this issue, but there are many sharing my frustration.

There is no "large number of posts".

Statistics is not your thing.

Post your crash logs test your cpu. Accept the truth.
This game only crash if something at the machine it is running is wrong, far less than 1% of all users have crashes.

[Bootd]

dark-breed, as I said in my original post, I'm happy to post crash logs with some instructions on how to capture them. I couldn't find any clear instructions on how to do so.

No large number of posts? Search this forum for 'crash' and you will find over 2,500 between June 20 and July 20. How did you arrive at less than 1%?

Do you want to help me get this resolved, or do you want to deflect, deny, and hide your company's fail?

[dark-breed]

Originally posted by Bootd:

dark-breed, as I said in my original post, I'm happy to post crash logs with some instructions on how to capture them. I couldn't find any clear instructions on how to do so.

No large number of posts? Search this forum for 'crash' and you will find over 2,500 between June 20 and July 20. How did you arrive at less than 1%?

Do you want to help me get this resolved, or do you want to deflect, deny, and hide your company's fail?

2500 (what is not true at all there are not 2500 posts) is far less than 1% from more than 600000 Players.

Btw i checked your claim i can find not even 100 posts. In the past 50 days.

A lot of the crash posts in the last month where related to a Steam Beta Problem that is even now not solved by valve.

Crash logs:
Windows key+r
Eventvwr
On the left side click windows logs and there applications

Now you see the windows logs,
Crashes are the red ones.

What company ?
I analyse and fix problems with this game since release, there is only one specific game bug that cause a crash to Desktop and there are only a hand full of ppl over the past 2 years that encountered this crash.

Beside this i proofed several thousand times over this periode of time that all other crashes where related to a problem in the windows System or at Hardware side.

I know the Intel Hardware Problem, since about 3 weeks i pinpionted more than 20 crashes of other ppl to a faulty Intel CPU, there are specific logs that show a faulty CPU and also specific ones that point to a instable Intel CPU.

[Janus Spolea]

Just to throw my two cents in, I'm having the same issues as Bootd. Several 100 hours with the original game with flawless gameplay. Post DLC I'm getting crashes left and right. I have a 5900x so it can't be Intel related. It's paired with a 4080 and I've had no issues running Cyberpunk with pathtracing and max settings. I've tried all the various fixes, fresh drivers, reduced settings, reinstalled and checked Elden Ring files. Nothing seems to work.

Oddly enough, my gaming laptop runs the DLC without issues on medium settings.

And while I understand that these crashes only affect a small percentage of players, anybody who says that this is an "us" problem and not a problem with the game is just plain wrong. There's something unique to the DLC that's broken the game for me and many others. I hope Fromsoft is doing something to address the issue.

[740]

Lower down frequency to all core x54