ELDEN RING

ELDEN RING

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FFW Jun 29, 2024 @ 9:31pm
Not Available for gifting?
I'm trying to purchase this game (my Steam region is USA) for my daughter in Japan (her Steam region is Japan), however, when selecting her as a gift, it says "The gift you are trying to purchase is not available in the recipient's region."

This is a Japanese game. Why would I be getting this error?

Thanks for any help.
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Showing 1-5 of 5 comments
zero Jun 29, 2024 @ 9:34pm 
Originally posted by steam support gift rules:
Region Restrictions
. Due to regional price differences, some gifts cannot be sent to recipients located in other purchase regions. Territory restrictions are noted on the Steam Store page. Steam Support cannot make changes to territory or language restrictions.

i'd guess its that
Shard of Manus Jun 29, 2024 @ 9:35pm 
Try gifting her Steam Credit instead. You won't be able to gift the exact cost of the game, but you will at least still be able to essentially buy it for her.

https://store.steampowered.com/digitalgiftcards/selectgiftcard

As above. I'm not sure what the issue is, I've never had an issue buying games for a friend in Bangladesh (though usually just gift him cards as above due to regional pricing).
Last edited by Shard of Manus; Jun 29, 2024 @ 9:38pm
Lance Jun 29, 2024 @ 9:35pm 
It probably has something to do with the differences in areas. I have never been able to gift my Singaporean friend games on here having to result to buying keys for his region for him. Although I do not recommend this since some key sites are sketchy. I would do what Shard of manus recommended and get her a credit.
Last edited by Lance; Jun 29, 2024 @ 9:36pm
Dracula Flow Jun 29, 2024 @ 10:58pm 
Almost undoubtedly it's because of the regional pricing difference, an alternative would be gifting her the game key thru sites that sell the them.
Last edited by Dracula Flow; Jun 29, 2024 @ 10:59pm
FFW Jun 30, 2024 @ 12:06am 
I'm sure it's not because of the price difference. I calculated the US price vs the current JPY rate and they come out to almost exactly the same. I gifted her 4 other games today but that's the only one that wouldn't go through. I gift her games all the time, it's strange. Just trying to figure out why, out of the dozens of games I've gifted her over the last year, this one title is the only one I couldn't send.

Thanks again!
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Date Posted: Jun 29, 2024 @ 9:31pm
Posts: 5