Elden ring crashing after factory reset

[lAaSHtoNiTe]

came up with this code:

Faulting application name: eldenring.exe, version: 2.0.1.0, time stamp: 0x65839fe5
Faulting module name: eldenring.exe, version: 2.0.1.0, time stamp: 0x65839fe5
Exception code: 0xc0000005
Fault offset: 0x00000000024d59ab
Faulting process ID: 0x0x2FD4
Faulting application start time: 0x0x1DA873476A05EF0
Faulting application path: C:\Program Files (x86)\Steam\steamapps\common\ELDEN RING\Game\eldenring.exe
Faulting module path: C:\Program Files (x86)\Steam\steamapps\common\ELDEN RING\Game\eldenring.exe
Report ID: 17406b5f-333f-4714-8d69-d1dab539827f
Faulting package full name:
Faulting package-relative application ID:

[The Black Baron]

Have you tried verifying your game cache integrity ? Library > Elden Ring > right click > properties > verify game cache integrity. Let it verify and possibly download missing or corrupted files.
Are all your drivers up to date? GPU etc.

This looks like an access violation. Have you tried installing it on another drive (except C) there might be an issue.
Edit: Did you install new bricks of RAM ? It might be faulty or improperly installed.

[Sparhawk 59]

sent thread to dark breed an IT expert helper on this stuff

[lAaSHtoNiTe]

Originally posted by The Black Baron:

Have you tried verifying your game cache integrity ? Library > Elden Ring > right click > properties > verify game cache integrity. Let it verify and possibly download missing or corrupted files.
Are all your drivers up to date? GPU etc.

This looks like an access violation. Have you tried installing it on another drive (except C) there might be an issue.
Edit: Did you install new bricks of RAM ? It might be faulty or improperly installed.

Hey man appreciate the help, i currently only have a c drive. Is there a way to check if there is an issue with the drive?

Ive ran tests on the ram and it seems like there are no issues.

Ive also verified the game integrigy.

Gpu drivers are also up to date

[dark-breed]

Originally posted by lAaSHtoNiTe:

came up with this code:

Faulting application name: eldenring.exe, version: 2.0.1.0, time stamp: 0x65839fe5
Faulting module name: eldenring.exe, version: 2.0.1.0, time stamp: 0x65839fe5
Exception code: 0xc0000005
Fault offset: 0x00000000024d59ab
Faulting process ID: 0x0x2FD4
Faulting application start time: 0x0x1DA873476A05EF0
Faulting application path: C:\Program Files (x86)\Steam\steamapps\common\ELDEN RING\Game\eldenring.exe
Faulting module path: C:\Program Files (x86)\Steam\steamapps\common\ELDEN RING\Game\eldenring.exe
Report ID: 17406b5f-333f-4714-8d69-d1dab539827f
Faulting package full name:
Faulting package-relative application ID:

This is a directx/workload related issue.
Factory reset can cause a lot of issues.

Check Windows Updates, that the System is at the latest update.
Also make sure you have the latest bios version installed and the drivers from the Motherboard manufacturer, the Windows Standard drivers are often problematic.

So you have installed Background apps after the factory reset or is the System clean?

[lAaSHtoNiTe]

Originally posted by dark-breed:

Originally posted by lAaSHtoNiTe:

came up with this code:

Faulting application name: eldenring.exe, version: 2.0.1.0, time stamp: 0x65839fe5
Faulting module name: eldenring.exe, version: 2.0.1.0, time stamp: 0x65839fe5
Exception code: 0xc0000005
Fault offset: 0x00000000024d59ab
Faulting process ID: 0x0x2FD4
Faulting application start time: 0x0x1DA873476A05EF0
Faulting application path: C:\Program Files (x86)\Steam\steamapps\common\ELDEN RING\Game\eldenring.exe
Faulting module path: C:\Program Files (x86)\Steam\steamapps\common\ELDEN RING\Game\eldenring.exe
Report ID: 17406b5f-333f-4714-8d69-d1dab539827f
Faulting package full name:
Faulting package-relative application ID:

This is a directx/workload related issue.
Factory reset can cause a lot of issues.

Check Windows Updates, that the System is at the latest update.
Also make sure you have the latest bios version installed and the drivers from the Motherboard manufacturer, the Windows Standard drivers are often problematic.

So you have installed Background apps after the factory reset or is the System clean?

The system is completely clean, ill check that everything is up to date.

which drivers from the motherboard manufacurer do you mean?

for the last couple of crashes it has came up with this error instead:

The program eldenring.exe version 2.0.1.0 stopped interacting with Windows and was closed. To see if more information about the problem is available, check the problem history in the Security and Maintenance control panel

thank you for your help

[dark-breed]

I would need more information

Windows key+r
Msinfo32

Line 11 and 16

Than i can tell you what drivers should be used.

Additional to this a lot of checks are needed why suddenly the game does not respond.

[lAaSHtoNiTe]

Line 11: American Megatrends International, LLC. A.B0, 11/08/2022
Line 16: B550-A PRO (MS-7C56)

Originally posted by dark-breed:

I would need more information

Windows key+r
Msinfo32

Line 11 and 16

Than i can tell you what drivers should be used.

Additional to this a lot of checks are needed why suddenly the game does not respond.

Line 11: American Megatrends International, LLC. A.B0, 11/08/2022
Line 16: B550-A PRO (MS-7C56)

What checks would i do?

[dark-breed]

Originally posted by lAaSHtoNiTe:

Line 11: American Megatrends International, LLC. A.B0, 11/08/2022
Line 16: B550-A PRO (MS-7C56)

Originally posted by dark-breed:

I would need more information

Windows key+r
Msinfo32

Line 11 and 16

Than i can tell you what drivers should be used.

Additional to this a lot of checks are needed why suddenly the game does not respond.

Line 11: American Megatrends International, LLC. A.B0, 11/08/2022
Line 16: B550-A PRO (MS-7C56)

What checks would i do?

First i would update the bios and than using the drivers from the manufacturer Support.

https://uk.msi.com/Motherboard/B550-A-PRO/support

[dark-breed]

After you finished to get your Hardware to the newest State.

Install both c++ redistributables (each needs a restart)

https://aka.ms/vs/17/release/vc_redist.x86.exe
https://aka.ms/vs/17/release/vc_redist.x64.exe

They often get broken by a factory reset and they are involved into workload transfer at elden ring, Windows sometimes do not update them automatically after a factory reset to the latest Version.

[lAaSHtoNiTe]

Ok i will install the newest bios. Which drivers exactly? all of the ones under the driver tab?

[dark-breed]

Originally posted by lAaSHtoNiTe:

Ok i will install the newest bios. Which drivers exactly? all of the ones under the driver tab?

At least

Chipset drivers
Audio drivers
Lan drivers
Pide/sata drivers

[lAaSHtoNiTe]

Originally posted by dark-breed:

Originally posted by lAaSHtoNiTe:

Ok i will install the newest bios. Which drivers exactly? all of the ones under the driver tab?

At least

Chipset drivers
Audio drivers
Lan drivers
Pide/sata drivers

Still no luck

Coming up with this code

Faulting application name: eldenring.exe, version: 2.0.1.0, time stamp: 0x65839fe5
Faulting module name: eldenring.exe, version: 2.0.1.0, time stamp: 0x65839fe5
Exception code: 0xc0000005
Fault offset: 0x00000000011642ea
Faulting process ID: 0x0x4ACC
Faulting application start time: 0x0x1DA88143196B30F
Faulting application path: C:\Program Files (x86)\Steam\steamapps\common\ELDEN RING\Game\eldenring.exe
Faulting module path: C:\Program Files (x86)\Steam\steamapps\common\ELDEN RING\Game\eldenring.exe
Report ID: 1445788f-c1e3-4b87-abf5-a623a9e8b245
Faulting package full name:
Faulting package-relative application ID: