ELDEN RING

ELDEN RING

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bear police Jun 21, 2024 @ 4:22pm
Crashes make the game unplayable since new patch
Having constant crashes to desktop since the new patch and DLC.

I'm regularly getting crashes that I have never had after over 360+ hours of this game since release. Currently at the blackgaol knight area and it cannot get past about 30 secs before crashing. Sometimes it's immediately as I enter, sometimes its when casting or dodging, sometimes it's before the loading screen finishes after I die. I can't find an obvious trigger here which will cause the crash but it's completely unplayable. The performance of the game has also completely tanked since the update.

One crash that is 100% reproducible is when opening up the 'system' menu in game, it immediately crashes the game without any extra input. This happens on all save files, in the SotE area or not. Accessing the system menu from the main menu however does not cause this issue. This means it's impossible to quit the game normally as you can't even get to that screen without a crash!

Another 100% reproducible crash is travelling to the roundtable hold (post fire giant) which causes a crash just after the loading screen as the player gets up. Dropping the graphics quality to low and ray tracing off allows this to load (so I can finally escape this crash loop) but still does not solve the crash on opening the system menu or any of the random crashes during gameplay.

I have run this game with no problems for over 360 hours since release so far and it's only this patch which has broken it.

I suspect it's possibly an AMD graphics card issue - I have an AMD Radeon RX 6700 XT with the latest drivers. I've obviously also tried verifying game files, restarting, etc.

Is anyone else having this issue? If there are a few of us with a similar problem perhaps it can be something to be raised as an issue to be fixed on either fromsoft's or AMD's end?

The crash on selecting 'system' in game, and on random crashes gives this error report from event viewer:
Fault bucket 2041573625366213549, type 5
Event Name: D3DDRED2
Response: Not available
Cab Id: 0

Problem signature:
P1: VEN_1002
P2: 31.0.24033.1003
P3: 0x887A0006
P4: 7
P5: eldenring.exe
P6: 2.2.0.0
P7:
P8:
P9:
P10:

Attached files:
\\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER705F.tmp.WERInternalMetadata.xml
\\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER71A8.tmp.xml
\\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER71D6.tmp.csv
\\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER7206.tmp.txt

These files may be available here:
\\?\C:\ProgramData\Microsoft\Windows\WER\ReportArchive\NonCritical_VEN_1002_26be168ab7bb582521c3122c1cf08b96512fd2_00000000_775d1976-9251-43b7-8f93-52f36f18d31a

Analysis symbol:
Rechecking for solution: 0
Report Id: 775d1976-9251-43b7-8f93-52f36f18d31a
Report Status: 268435456
Hashed bucket: aedfba122c88ebc8ac55206542c273ad
Cab Guid: 0
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Showing 1-15 of 89 comments
Smashbound Jun 21, 2024 @ 4:49pm 
I have nvidia 4080 super, but still crash every 10-30 minutes. I tried reinstalling, turning down the resolution, graphics and turning off ray tracing. Nothing works so far.
GrugIsRock Jun 21, 2024 @ 4:50pm 
im having big frame-rate drops after new update. Never had this before in my 300 hours of play...
bear police Jun 21, 2024 @ 6:56pm 
I should say I assume it's an AMD specific issue as this doesn't seem to be widespread.

My GPU is an AMD Radeon RX 6700 XT, and CPU intel i9 10980XE, which should (and has already) been fine to run elden ring before. When it's not crashing the performance has been awful in both DLC and non-DLC areas compared to open areas before as well.
nfinite.recursion Jun 21, 2024 @ 7:01pm 
Bro, that error report is pointing directly at your GPU driver.

Use DDU to completely wipe all traces of your current driver and reinstall the latest version afterward.
Tropuni Jun 21, 2024 @ 7:03pm 
Same here, damn thats upsetting. I have Radeon Vega. checking every hour for an update. It looks like the focus right now though is probably for the steam deck issues and the more tangible account data related things. With those two massive issues, i'm very sad that there hasn't been any fixes or talks of workarounds or anything on any of it so we are all trying 10 different things that don't even matter, and I just hope that whatever patch is coming will fix the issue me and you are having at the same time somehow since, yeah this is in large part entirely new in its framing and I think a fair amount of people are having issues who haven't before. It's interesting to consider if problems of these three categories are more easily addressable at the new release of a product or some point in the creation phase. For such a popular game I'd hope that there are people feverishly tasked to having their finger on the pulse for the release period, no matter how hard they had to work leading up to it. You never want to ruin something at the end and destroy all your hard work. Not only that but should three game breaking problems all happen at once in 2024 and there not be an immediate solution that they could just sneak out to at least fix one of them because they knew to foresee specific issues.
Chron880 Jun 21, 2024 @ 7:06pm 
as someone that primarily uses a steam deck, im pretty pissed off to say the least for sure.
AsherMir Jun 21, 2024 @ 7:10pm 
Can confirm. With RX 6750 latest drivers you get constant crashes at Fia's Mirror, and after changing any graphics options ingame. Could be some ♥♥♥♥♥♥♥♥ with EAC too, I'm testing it right now
Janus Spolea Jun 21, 2024 @ 7:14pm 
5900x paired with a 4080. Game crashes and causes PC to reboot after 2-4 minutes of playtime post DLC install. I have 600+ hours in the base game with the same hardware, but haven't played since February, when I grinded two new characters up to 150 so I could try a couple of different builds in Erdtree. So frustrated.

Oddly enough, the game seems stable on my gaming laptop which is a 7840HS paired with a 4060. Maybe the update doesn't play well with processors with a high core count? I dunno. I've tried everything on my desktop. Verified files. Fresh drivers. Reinstalled Elden Ring. Lowered fidelity settings. Everything. Still crashes and reboots my PC.
nfinite.recursion Jun 21, 2024 @ 7:18pm 
Originally posted by AsherMir:
Can confirm. With RX 6750 latest drivers you get constant crashes at Fia's Mirror, and after changing any graphics options ingame. Could be some ♥♥♥♥♥♥♥♥ with EAC too, I'm testing it right now

Reboot your PC and then verify your game files.
AsherMir Jun 21, 2024 @ 7:23pm 
Originally posted by nfinite.recursion:
Originally posted by AsherMir:
Can confirm. With RX 6750 latest drivers you get constant crashes at Fia's Mirror, and after changing any graphics options ingame. Could be some ♥♥♥♥♥♥♥♥ with EAC too, I'm testing it right now

Reboot your PC and then verify your game files.

Already did, same issue. After experimenting some more I found out that only certain graphics options causes crashing on loading a save. Others make the game crash in 4~5min. Fia's mirror is 100% crashes. Will try reinstalling an older driver to see if the problem still happens.
orchard.l Jun 21, 2024 @ 7:25pm 
I played and completed this game on a ryzen 5 3600 + rtx 2060 during launch without much of an issue. Maybe one or two CTDs, but that's it. Later on I switched my GPU to a RX 6700 XT, and I think it ran okay. I only checked it briefly to test the performance uplift, this was prior to the RT patch & at an older 22.5.x driver version. However, I tried playing the game last year in november or so (with driver ver 23.11.x), and the game always crashes to desktop not long after I load my save. I couldn't tell if the crashes are because of the RT patch, or driver related.
Adziwo Jun 21, 2024 @ 7:29pm 
For me, boot is so long, and 30s freeze in game. The update is so trash
›Kolanaki Jun 21, 2024 @ 7:30pm 
I haven't had any crashes, but the game minimizes and looks like an errorless CTD every time I am summoned after putting down a sign or using the effigy. It's annoying but all I have to do is alt-tab back in.
AsherMir Jun 21, 2024 @ 7:41pm 
Already tried some fixes, nothing new. I guess we wait for AMD to fix it or some patch :cozycastondeath:
bear police Jun 21, 2024 @ 7:53pm 
Originally posted by nfinite.recursion:
Bro, that error report is pointing directly at your GPU driver.

Use DDU to completely wipe all traces of your current driver and reinstall the latest version afterward.

Thanks very much for the suggestion but this didn't fix the problem. Also tried installing some previous drivers for my card and it's the same result - the game totally bricks out within a few mins of action
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Date Posted: Jun 21, 2024 @ 4:22pm
Posts: 89