Game crashes infrequently; freezes before crashing

[Greedy]

Hi everyone, I know this issue has existed since release (and I bought the game at release before putting it off for two years as I played Metal Gear), but about 30-ish hours or so in to the play-through, the crashes started.

Unlike others, I am not experiencing crashes at the startup. Rather, I am experiencing crashes that start with the game freezing and then closing with no error message. In Ainsel River Valley, this was almost once every 5 minutes. It used to be once every 10 hours. Now, It is about once every 3-4 hours, and I am getting sick of it. Orgincally the crashes were only at loading screens, with the game just stopping. Now, it's in gameplay.

The most recent crash was at near the Seethewater Terminus after defeating the Bear.

My PC specs are:
OS - Win 10 64 bit
Motherboard - ASUS Prime a320m-k updated to latest BIOS
CPU - Ryzen 7 1700x
GPU - RTX 2060

The game runs fairly smoothly, at around 60fps unless there is stutter.

The error message I get when looking at the log is:

Faulting application name: eldenring.exe, version: 2.0.1.0, time stamp: 0x65839fe5
Faulting module name: eldenring.exe, version: 2.0.1.0, time stamp: 0x65839fe5
Exception code: 0xc0000005
Fault offset: 0x0000000000e71dc9
Faulting process ID: 0xf0c
Faulting application start time: 0x01da67f24ce87052
Faulting application path: C:\Program Files (x86)\Steam\steamapps\common\ELDEN RING\Game\eldenring.exe
Faulting module path: C:\Program Files (x86)\Steam\steamapps\common\ELDEN RING\Game\eldenring.exe
Report ID: 8dea58da-9db7-4682-b6d7-01326d11fcba
Faulting package full name:
Faulting package-relative application ID:

With Event ID 1000, and task category 100

In the details section:

eldenring.exe
2.0.1.0
65839fe5
eldenring.exe
2.0.1.0
65839fe5
c0000005
0000000000e71dc9
f0c
01da67f24ce87052
C:\Program Files (x86)\Steam\steamapps\common\ELDEN RING\Game\eldenring.exe
C:\Program Files (x86)\Steam\steamapps\common\ELDEN RING\Game\eldenring.exe
8dea58da-9db7-4682-b6d7-01326d11fcba

I've heard that the problem could be anticheat itself, or overlays, or something else. I've disabled most of the overlays and will be attempting a run through tomorrow.

Consensus is that it is a software issue. Truth be told, I am unsure. I just want this solved, and would appreciate any help provided. I just want to be able to play the game and enjoy it.

Apologies for poor formatting, I don't use the steam community much

[dark-breed]

that is a core driver offset ( 0x0000000000e71dc9)

this could point to a damaged windows, faulty driver or missing biosupdate (ok this is checked so the others left)

[Greedy]

Originally posted by dark-breed:

that is a core driver offset ( 0x0000000000e71dc9)

this could point to a damaged windows, faulty driver or missing biosupdate (ok this is checked so the others left)

Firstly, thank you so much replying to my post! I've seen you in some other threads and you're probably the best guy for this kind of problem.

Now that you mention it, my windows has been failing to update with the latest cumulative and security updates. What are your recommendations? Should I do a fresh install of windows or something similar

[dark-breed]

Originally posted by Greedy:

Originally posted by dark-breed:

that is a core driver offset ( 0x0000000000e71dc9)

this could point to a damaged windows, faulty driver or missing biosupdate (ok this is checked so the others left)

Firstly, thank you so much replying to my post! I've seen you in some other threads and you're probably the best guy for this kind of problem.

Now that you mention it, my windows has been failing to update with the latest cumulative and security updates. What are your recommendations? Should I do a fresh install of windows or something similar

hmm first i would try a repair of windows

open command prompt and run these commands

dism /online /cleanup-image /restorehealth
After this is finished
Sfc /scannow

than i would check if the windows update now works, if not i would create a new administrator profile in windows and check if this new administrator can update the system.

[Greedy]

Originally posted by dark-breed:

Originally posted by Greedy:

Firstly, thank you so much replying to my post! I've seen you in some other threads and you're probably the best guy for this kind of problem.

Now that you mention it, my windows has been failing to update with the latest cumulative and security updates. What are your recommendations? Should I do a fresh install of windows or something similar

hmm first i would try a repair of windows

open command prompt and run these commands

dism /online /cleanup-image /restorehealth
After this is finished
Sfc /scannow

than i would check if the windows update now works, if not i would create a new administrator profile in windows and check if this new administrator can update the system.

Apologies for the slow reply, but luckily I've been trying the things you recommended. The sfc scan found corrupted files but couldn't resolve them, so after running the dism scan, it stopped at around 20% with "The WOF Driver encountered a corruption in the compressed files resource table"

I don't really know what to do next, I'm considering a fresh install of Windows 10 if I can keep all my data somehow

[dark-breed]

Originally posted by Greedy:

Originally posted by dark-breed:

hmm first i would try a repair of windows

open command prompt and run these commands

dism /online /cleanup-image /restorehealth
After this is finished
Sfc /scannow

than i would check if the windows update now works, if not i would create a new administrator profile in windows and check if this new administrator can update the system.

Apologies for the slow reply, but luckily I've been trying the things you recommended. The sfc scan found corrupted files but couldn't resolve them, so after running the dism scan, it stopped at around 20% with "The WOF Driver encountered a corruption in the compressed files resource table"

I don't really know what to do next, I'm considering a fresh install of Windows 10 if I can keep all my data somehow

That is the worst that can happen your windows is damaged beyond onboard repair.

You have to create a Installation media and try a repair Installation with it.

[Greedy]

Originally posted by dark-breed:

Originally posted by Greedy:

Apologies for the slow reply, but luckily I've been trying the things you recommended. The sfc scan found corrupted files but couldn't resolve them, so after running the dism scan, it stopped at around 20% with "The WOF Driver encountered a corruption in the compressed files resource table"

I don't really know what to do next, I'm considering a fresh install of Windows 10 if I can keep all my data somehow

That is the worst that can happen your windows is damaged beyond onboard repair.

You have to create a Installation media and try a repair Installation with it.

The worst?

Well that is reassuring haha

I've created an ISO file from Windows and am going to do an in-place repair install, hopefully that helps

[Greedy]

Small update:

The in-place repair install has been completed and the sfc scan found no corrupted files! Safe to say I am more than pleased by this - here's hoping Elden Ring works now.

Thank you so much for your help, dark-breed

[dark-breed]

Originally posted by Greedy:

Small update:

The in-place repair install has been completed and the sfc scan found no corrupted files! Safe to say I am more than pleased by this - here's hoping Elden Ring works now.

Thank you so much for your help, dark-breed

is the crash problem fixed now ? your windows is now back to a working status, what is fine.

[Greedy]

Originally posted by dark-breed:

Originally posted by Greedy:

Small update:

The in-place repair install has been completed and the sfc scan found no corrupted files! Safe to say I am more than pleased by this - here's hoping Elden Ring works now.

Thank you so much for your help, dark-breed

is the crash problem fixed now ? your windows is now back to a working status, what is fine.

I'll be testing it after 5 or so, and it'll require a fair amount of testing I imagine. However, with this solved (and the culrprit being a faulty driver in the last crash) I'm far more confident about it working now. Of course, it's impossible to know until I test it, and I imagine my "testing" could take a few hours haha

[Greedy]

It's been a while, but I think the issue has been fixed! Thank you so much for the help

[-]

Hola, me pasaba exactamente lo mismo y me volví loco probando todo (Formatear el pc, reinstalar drivers, spc.exe...) y al final resulta que es un problema de drivers ya que elden ring no parece estar hecho para jugarse con RTX, ♥♥♥♥ toda la configuracion en medio y con rtx desactivado y lo soluciono

Habra que esperar unos nuevos drivers para nvidia o alguna actualización de windows

[dark-breed]

Originally posted by JV:

Hola, me pasaba exactamente lo mismo y me volví loco probando todo (Formatear el pc, reinstalar drivers, spc.exe...) y al final resulta que es un problema de drivers ya que elden ring no parece estar hecho para jugarse con RTX, ♥♥♥♥ toda la configuracion en medio y con rtx desactivado y lo soluciono

Habra que esperar unos nuevos drivers para nvidia o alguna actualización de windows

you had definitely a other problem. in most cases your GPU has a faulty firmware if Raytracing cause crashes.