ELDEN RING

ELDEN RING

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Wyvern Sep 30, 2023 @ 2:43pm
I'm in need of some help with starting the game
I keep trying to play this game, but after the anticheat loads and the white screen appears, it closes a minute later, can someone tell me whats wrong and how to fix it?
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Showing 1-15 of 18 comments
nfinite.recursion Sep 30, 2023 @ 2:51pm 
specs?
Wyvern Sep 30, 2023 @ 2:53pm 
dunno
im braindead, how can i check? I know next to nothing about pcs
Norm Macdonald's Ghost (Banned) Sep 30, 2023 @ 3:08pm 
Originally posted by deathstrider11:
dunno
im braindead, how can i check? I know next to nothing about pcs
Hold Windows key and press 'r' > type 'dxdiag' and click 'OK'

Relevant info: Operating System, Processor, Memory, Page file, DirectX Version

Click next page, relevant info: Name
Tommy Wiseau Sep 30, 2023 @ 4:01pm 
try verifying integrity of game files. elden ring and souls games dont have a history of running bad, even on my totally not gaming laptop i can run souls with steady FPS and probably elden ring too.
Wyvern Sep 30, 2023 @ 6:17pm 
its not that it runs slow, its that it wont start
Wyvern Sep 30, 2023 @ 6:22pm 
Originally posted by Norm Macdonald's Ghost:
Originally posted by deathstrider11:
dunno
im braindead, how can i check? I know next to nothing about pcs
Hold Windows key and press 'r' > type 'dxdiag' and click 'OK'

Relevant info: Operating System, Processor, Memory, Page file, DirectX Version

Click next page, relevant info: Name

I'll just send you what it tells me

Device name: DESKTOP-BP54D4P
processor: Intel(R) Core(TM) i5-6400 CPU @ 2.70GHz 2.71 GHz
installed RAM: 8.00 GB
system type: 64-bit operating system, x64-based processor

Windows specification

Edition: windows 10 home
version: 22h2
installed on: 1/27/2022
OS build: 19045.3448
Experience: Windows Feature Experience Pack 1000.19044.1000.0
Norm Macdonald's Ghost (Banned) Sep 30, 2023 @ 6:57pm 
Originally posted by deathstrider11:
Originally posted by Norm Macdonald's Ghost:
Hold Windows key and press 'r' > type 'dxdiag' and click 'OK'

Relevant info: Operating System, Processor, Memory, Page file, DirectX Version

Click next page, relevant info: Name

I'll just send you what it tells me

Device name: DESKTOP-BP54D4P
processor: Intel(R) Core(TM) i5-6400 CPU @ 2.70GHz 2.71 GHz
installed RAM: 8.00 GB
system type: 64-bit operating system, x64-based processor

Windows specification

Edition: windows 10 home
version: 22h2
installed on: 1/27/2022
OS build: 19045.3448
Experience: Windows Feature Experience Pack 1000.19044.1000.0
I'm no expert, but i believe your CPU is below minimum required and you don't have enough memory (12 GB minimum)
Tommy Wiseau Sep 30, 2023 @ 7:10pm 
minimum is 12gb ram, im no expert you might be able to still run it, id look it up online everyone knows more about PC gaming than me.
nfinite.recursion Sep 30, 2023 @ 8:31pm 
One of the reasons for the white screen crash is lacking a DX12 feature level 12.0 GPU. If OP doesn't have a dGPU and is running off the iGPU (the one built in to the CPU) then the game will not start.
EF_Neo1st Sep 30, 2023 @ 9:44pm 
Originally posted by deathstrider11:
Originally posted by Norm Macdonald's Ghost:
Hold Windows key and press 'r' > type 'dxdiag' and click 'OK'

Relevant info: Operating System, Processor, Memory, Page file, DirectX Version

Click next page, relevant info: Name

I'll just send you what it tells me

Device name: DESKTOP-BP54D4P
processor: Intel(R) Core(TM) i5-6400 CPU @ 2.70GHz 2.71 GHz
installed RAM: 8.00 GB
system type: 64-bit operating system, x64-based processor

Windows specification

Edition: windows 10 home
version: 22h2
installed on: 1/27/2022
OS build: 19045.3448
Experience: Windows Feature Experience Pack 1000.19044.1000.0
BEFORE you purchase a game at Steam check Min requirements:
MINIMUM:
Requires a 64-bit processor and operating system
OS: Windows 10
Processor: INTEL CORE I5-8400 or AMD RYZEN 3 3300X
Memory: 12 GB RAM
Graphics: NVIDIA GEFORCE GTX 1060 3 GB or AMD RADEON RX 580 4 GB
DirectX: Version 12
Storage: 60 GB available space
Sound Card: Windows Compatible Audio Device
Additional Notes:

INTEL CORE I5-8400 vs Intel(R) Core(TM) i5-6400:
https://versus.com/en/intel-core-i5-6400-vs-intel-core-i5-8400
(your CPU is under min requirement)

installed RAM: 8.00 GB (game requires a min of 12GB RAM)

You did not mention your GPU but I can guess it is also under min requirement.

So, before purchasing a game, check your entire specs (including your GPU) and compare at google with the min specs and see if the ganme will run at your computer.
Pat |GX Oct 1, 2023 @ 11:53pm 
i found the problem: MSI Afterburner and Rivatuner.
So how do you fix it? You can just close MSI Afterburner and Rivatuner and the game will work again.
You can also try right click the game in the library, click properties then in bottom of the General tab under "Launch options" type -dx11 - this will force run the game in Direct X 11 mode if your card doesnt support DirectX 12.
But you don't need to do the above.
What I did was I opened Rivatuner by clicking it in system tray and click "show" and youll see the settings. Change Application Detection level to Low and make sure "Stealth Mode" is disabled.
Why the game just closes itself is because of the Anti Cheat. The Anti Cheat flags Rivatuner and MSI Afterburner as a cheat program because it detects it interfacing with DirectX calls, so it closes the game and kills the Elden Ring exe process.
This fixed the issue for me.
Wyvern Oct 9, 2023 @ 6:45pm 
Originally posted by EF_Neo1st:
Originally posted by deathstrider11:

I'll just send you what it tells me

Device name: DESKTOP-BP54D4P
processor: Intel(R) Core(TM) i5-6400 CPU @ 2.70GHz 2.71 GHz
installed RAM: 8.00 GB
system type: 64-bit operating system, x64-based processor

Windows specification

Edition: windows 10 home
version: 22h2
installed on: 1/27/2022
OS build: 19045.3448
Experience: Windows Feature Experience Pack 1000.19044.1000.0
BEFORE you purchase a game at Steam check Min requirements:
MINIMUM:
Requires a 64-bit processor and operating system
OS: Windows 10
Processor: INTEL CORE I5-8400 or AMD RYZEN 3 3300X
Memory: 12 GB RAM
Graphics: NVIDIA GEFORCE GTX 1060 3 GB or AMD RADEON RX 580 4 GB
DirectX: Version 12
Storage: 60 GB available space
Sound Card: Windows Compatible Audio Device
Additional Notes:

INTEL CORE I5-8400 vs Intel(R) Core(TM) i5-6400:
https://versus.com/en/intel-core-i5-6400-vs-intel-core-i5-8400
(your CPU is under min requirement)

installed RAM: 8.00 GB (game requires a min of 12GB RAM)

You did not mention your GPU but I can guess it is also under min requirement.

So, before purchasing a game, check your entire specs (including your GPU) and compare at google with the min specs and see if the ganme will run at your computer.

i just installed my new RAM, ima compare it to see whats wrong
Wyvern Oct 9, 2023 @ 7:03pm 
I have an NVIDIA GeForce GT 730 for my graphics, not sure where to find the GB
Originally posted by FearGX:
You can also try right click the game in the library, click properties then in bottom of the General tab under "Launch options" type -dx11 - this will force run the game in Direct X 11 mode if your card doesnt support DirectX 12

*Late Response*

Complete and utter lie. Elden Ring has no DX11 renderer available. It's DX12 Feature Level 12.0 only. At least that's what it checks for. A mod exists that changes this to allow the game to start with DX12 Feature Level 11.0 which is basically just DX11 calls routed through the DX12 render path.

Furthermore, Elden Ring does not support ANY parameters. You can verify this by opening eldenring.exe with a hex editor. You'll find some standard Windows executable error messages, but no parameters that can be specified.

Lastly, the Steam shortcut points to start_protected_game.exe which is the executable for EAC. Even if Elden Ring did have parameters that could be used, specifying them via Steam just sends them to EAC.

Originally posted by deathstrider11:
I have an NVIDIA GeForce GT 730 for my graphics, not sure where to find the GB

That is not a DX12(12.0) card.
Last edited by nfinite.recursion; Oct 9, 2023 @ 7:20pm
EF_Neo1st Oct 9, 2023 @ 10:33pm 
Originally posted by deathstrider11:
Originally posted by EF_Neo1st:
BEFORE you purchase a game at Steam check Min requirements:
MINIMUM:
Requires a 64-bit processor and operating system
OS: Windows 10
Processor: INTEL CORE I5-8400 or AMD RYZEN 3 3300X
Memory: 12 GB RAM
Graphics: NVIDIA GEFORCE GTX 1060 3 GB or AMD RADEON RX 580 4 GB
DirectX: Version 12
Storage: 60 GB available space
Sound Card: Windows Compatible Audio Device
Additional Notes:

INTEL CORE I5-8400 vs Intel(R) Core(TM) i5-6400:
https://versus.com/en/intel-core-i5-6400-vs-intel-core-i5-8400
(your CPU is under min requirement)

installed RAM: 8.00 GB (game requires a min of 12GB RAM)

You did not mention your GPU but I can guess it is also under min requirement.

So, before purchasing a game, check your entire specs (including your GPU) and compare at google with the min specs and see if the ganme will run at your computer.

i just installed my new RAM, ima compare it to see whats wrong
Thing is, not only RAM but lack of GPU being mentioned (by you) and CPU underperforming in relation to min requirements are even bigger problems.
If CPU and GPU are under min requirements "RAM alone" will not make it work.
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Date Posted: Sep 30, 2023 @ 2:43pm
Posts: 18