crash on startup

[child_collectr]

When I start up my game I get to the logo's and then the game just crashes. I have verified my files and redownloaded the game. I checked steam logs and it said ERROR: https://steamloopback.host/library.js:2: Failed to find an active context, will fall back to (SteamLibraryWindow_********).

Have any of you had this problem before and if you did how did you fix it?

[dark-breed]

Originally posted by child_collecter:

When I start up my game I get to the logo's and then the game just crashes. I have verified my files and redownloaded the game. I checked steam logs and it said ERROR: https://steamloopback.host/library.js:2: Failed to find an active context, will fall back to (SteamLibraryWindow_********).

Have any of you had this problem before and if you did how did you fix it?

sounds like a damages c++ redistributable

repair or install the newest one could help

you will need both and every one need a windows restart after installation/repair

https://aka.ms/vs/17/release/vc_redist.x86.exe
https://aka.ms/vs/17/release/vc_redist.x64.exe

[child_collectr]

Originally posted by dark-breed:

Originally posted by child_collecter:

When I start up my game I get to the logo's and then the game just crashes. I have verified my files and redownloaded the game. I checked steam logs and it said ERROR: https://steamloopback.host/library.js:2: Failed to find an active context, will fall back to (SteamLibraryWindow_********).

Have any of you had this problem before and if you did how did you fix it?

sounds like a damages c++ redistributable

repair or install the newest one could help

you will need both and every one need a windows restart after installation/repair

https://aka.ms/vs/17/release/vc_redist.x86.exe
https://aka.ms/vs/17/release/vc_redist.x64.exe

Thx for the help. I installed and repaired both but there is no change on startup. Do you have any suggestions?

[dark-breed]

Originally posted by child_collecter:

Originally posted by dark-breed:

sounds like a damages c++ redistributable

repair or install the newest one could help

you will need both and every one need a windows restart after installation/repair

https://aka.ms/vs/17/release/vc_redist.x86.exe
https://aka.ms/vs/17/release/vc_redist.x64.exe

Thx for the help. I installed and repaired both but there is no change on startup. Do you have any suggestions?

maybe the connection to windows is damaged or steam itself is damaged.

i would try to repair windows now:

open command prompt as administrator and runf thee two commands in this order:
DISM.exe /Online /Cleanup-Image /Restorehealth
after this is finished
sfc /scannow

if this doea not solve the problem there are two options left:

damaged steam installation or a malfunction caused by a background app/VPN

also a look at the windows event logs could help, maybe this log says simply the game crashed.

[CazadorDeLobo]

Would you mind sharing your system specs, please? Generally you're on track with the above suggestions, but it's pertinent to know the specs of the machine thanks

[child_collectr]

Originally posted by CazadorDeLobo:

Would you mind sharing your system specs, please? Generally you're on track with the above suggestions, but it's pertinent to know the specs of the machine :er_wave: thanks

I have an rtx 3080, i7 12700k and 32 gigs of ram

[child_collectr]

Originally posted by dark-breed:

Originally posted by child_collecter:

Thx for the help. I installed and repaired both but there is no change on startup. Do you have any suggestions?

maybe the connection to windows is damaged or steam itself is damaged.

i would try to repair windows now:

open command prompt as administrator and runf thee two commands in this order:
DISM.exe /Online /Cleanup-Image /Restorehealth
after this is finished
sfc /scannow

if this doea not solve the problem there are two options left:

damaged steam installation or a malfunction caused by a background app/VPN

also a look at the windows event logs could help, maybe this log says simply the game crashed.

So i did what you suggested and i got the game to run 1 time. After some more testing i figured out that if i am in another tab everything is fine. But when i then alt tab over to elden ring and then click any button the game crashes.

Thx for trying to help me btw.

[dark-breed]

Originally posted by child_collecter:

Originally posted by dark-breed:

maybe the connection to windows is damaged or steam itself is damaged.

i would try to repair windows now:

open command prompt as administrator and runf thee two commands in this order:
DISM.exe /Online /Cleanup-Image /Restorehealth
after this is finished
sfc /scannow

if this doea not solve the problem there are two options left:

damaged steam installation or a malfunction caused by a background app/VPN

also a look at the windows event logs could help, maybe this log says simply the game crashed.

So i did what you suggested and i got the game to run 1 time. After some more testing i figured out that if i am in another tab everything is fine. But when i then alt tab over to elden ring and then click any button the game crashes.

Thx for trying to help me btw.

for a crash like this you can find a event log in windows eventvwr. the information there can help me to indentify why it crashes.

https://www.youtube.com/watch?v=W8HfVIYQMKs

[child_collectr]

Originally posted by dark-breed:

Originally posted by child_collecter:

So i did what you suggested and i got the game to run 1 time. After some more testing i figured out that if i am in another tab everything is fine. But when i then alt tab over to elden ring and then click any button the game crashes.

Thx for trying to help me btw.

for a crash like this you can find a event log in windows eventvwr. the information there can help me to indentify why it crashes.

https://www.youtube.com/watch?v=W8HfVIYQMKs

I checked event viewer and it said error with:

Faulting application name: eldenring.exe, version: 1.8.1.0, time stamp: 0x6396cee8
Faulting module name: eldenring.exe, version: 1.8.1.0, time stamp: 0x6396cee8
Exception code: 0xc0000005
Fault offset: 0x0000000001f187ae
Faulting process id: 0x1d00
Faulting application start time: 0x01d951296b4fa7fe
Faulting application path: G:\Programs\Steam\steamapps\common\ELDEN RING\Game\eldenring.exe
Faulting module path: G:\Programs\Steam\steamapps\common\ELDEN RING\Game\eldenring.exe
Report Id: 028bcc38-248d-4186-b6de-7cfdf6efbde0
Faulting package full name:
Faulting package-relative application ID:

[dark-breed]

Originally posted by child_collecter:

Originally posted by dark-breed:

for a crash like this you can find a event log in windows eventvwr. the information there can help me to indentify why it crashes.

https://www.youtube.com/watch?v=W8HfVIYQMKs

I checked event viewer and it said error with:

Faulting application name: eldenring.exe, version: 1.8.1.0, time stamp: 0x6396cee8
Faulting module name: eldenring.exe, version: 1.8.1.0, time stamp: 0x6396cee8
Exception code: 0xc0000005
Fault offset: 0x0000000001f187ae
Faulting process id: 0x1d00
Faulting application start time: 0x01d951296b4fa7fe
Faulting application path: G:\Programs\Steam\steamapps\common\ELDEN RING\Game\eldenring.exe
Faulting module path: G:\Programs\Steam\steamapps\common\ELDEN RING\Game\eldenring.exe
Report Id: 028bcc38-248d-4186-b6de-7cfdf6efbde0
Faulting package full name:
Faulting package-relative application ID:

is this a external drive ?
try to move the game to drive c

[child_collectr]

Originally posted by dark-breed:

Originally posted by child_collecter:

I checked event viewer and it said error with:

Faulting application name: eldenring.exe, version: 1.8.1.0, time stamp: 0x6396cee8
Faulting module name: eldenring.exe, version: 1.8.1.0, time stamp: 0x6396cee8
Exception code: 0xc0000005
Fault offset: 0x0000000001f187ae
Faulting process id: 0x1d00
Faulting application start time: 0x01d951296b4fa7fe
Faulting application path: G:\Programs\Steam\steamapps\common\ELDEN RING\Game\eldenring.exe
Faulting module path: G:\Programs\Steam\steamapps\common\ELDEN RING\Game\eldenring.exe
Report Id: 028bcc38-248d-4186-b6de-7cfdf6efbde0
Faulting package full name:
Faulting package-relative application ID:

is this a external drive ?
try to move the game to drive c

it was a internal drive. I moved the game to drive c but it is still the same crash. I also checked event viewer again and it is also the exact same info.

[dark-breed]

Originally posted by child_collecter:

Originally posted by dark-breed:

is this a external drive ?
try to move the game to drive c

it was a internal drive. I moved the game to drive c but it is still the same crash. I also checked event viewer again and it is also the exact same info.

interesting this offset points to a directx/GPU driver related problem or a directx/CPU access problem.

you can deinstall the GPU driver with DDU and reinstall it to make sure there is no faulty GPU driver related problem (mayby you can try a older driver version).

also delete shader cache and temporary files after a GPU driver reinstall.

sometimes overlays of different software can cause problems, try to deactivate any overlay.

also check for bios updates for your mainboard, since windows is using now CPU buildin security functions a missing bios update can cause malfunction during file/data transfer of this game.

are there any LED software running in background or some kind of tuning tool ?

[child_collectr]

Originally posted by dark-breed:

Originally posted by child_collecter:

it was a internal drive. I moved the game to drive c but it is still the same crash. I also checked event viewer again and it is also the exact same info.

interesting this offset points to a directx/GPU driver related problem or a directx/CPU access problem.

you can deinstall the GPU driver with DDU and reinstall it to make sure there is no faulty GPU driver related problem (mayby you can try a older driver version).

also delete shader cache and temporary files after a GPU driver reinstall.

sometimes overlays of different software can cause problems, try to deactivate any overlay.

also check for bios updates for your mainboard, since windows is using now CPU buildin security functions a missing bios update can cause malfunction during file/data transfer of this game.

are there any LED software running in background or some kind of tuning tool ?

I got the game to run once again and this time i changed it from fullscreen to windowed and then back to fullscreen. The game runs and starts up fine since I did this. Idk if this counts as fixed or as just the same problem waiting to happen. Do you think im fine now or should i still try to change stuff?

[dark-breed]

Originally posted by child_collecter:

Originally posted by dark-breed:

interesting this offset points to a directx/GPU driver related problem or a directx/CPU access problem.

you can deinstall the GPU driver with DDU and reinstall it to make sure there is no faulty GPU driver related problem (mayby you can try a older driver version).

also delete shader cache and temporary files after a GPU driver reinstall.

sometimes overlays of different software can cause problems, try to deactivate any overlay.

also check for bios updates for your mainboard, since windows is using now CPU buildin security functions a missing bios update can cause malfunction during file/data transfer of this game.

are there any LED software running in background or some kind of tuning tool ?

I got the game to run once again and this time i changed it from fullscreen to windowed and then back to fullscreen. The game runs and starts up fine since I did this. Idk if this counts as fixed or as just the same problem waiting to happen. Do you think im fine now or should i still try to change stuff?

this sounds like a GPU driver malfunction, i would reinstall the GPU driver if the same problem appears again.

i have to add sometimes the fullscreen display profiles in the driver are broken by change it to windowed and back to fullscreen it can happen the profile get rewritten.

[child_collectr]

Originally posted by dark-breed:

Originally posted by child_collecter:

I got the game to run once again and this time i changed it from fullscreen to windowed and then back to fullscreen. The game runs and starts up fine since I did this. Idk if this counts as fixed or as just the same problem waiting to happen. Do you think im fine now or should i still try to change stuff?

this sounds like a GPU driver malfunction, i would reinstall the GPU driver if the same problem appears again.

i have to add sometimes the fullscreen display profiles in the driver are broken by change it to windowed and back to fullscreen it can happen the profile get rewritten.

alright. Thx for helping me get my game back.