PLEASE HELP: Elden Ring Will Not Launch.

[Blacksheep3y]

Hello,

I am having trouble with launching Elden Ring on Steam and every single method I have tried launching has failed thus far. I am current on all my drivers. My Graphics Card Driver: AMD Software Adrenalin Edition 23.7.1 is current. Windows Driver (current also) with Windows 11 Home edition installed. The laptop I am using is a Predator PH517-61 with an AMD Ryzen 7 2700 Eight-Core Processor 3.20 GHz | 16gb ram | and Radeon RX Vega GPU. I have two hard-drives for my laptop, my primary drive that came with my laptop 250gb SSD, and one that I installed within my laptop a 2TB HDD Seagate Barracuda. I am not sure what information is considered important so I'm kinda just saying everything.

Here are some things I have already tried.
1. Verified Integrity of game files (for Elden Ring)
2. Uninstalling and Reinstalling Elden Ring (and then also verifying game files again)
3. Allowing Elden Ring through Firewall
4. Running Elden Ring as Administrator
5. Changing Compatibility for Elden Ring / Running Compatibility Troubleshooter (Windows)
6. Updating DirectX
7. Disabling overlay apps (xbox game bar, Discord, Steam overlay, AMD overlay)
8. Updating Graphics Card. Updating Windows driver. Updating CPU driver.
9. Deleting Steam Cache.
10. Signing out of Steam. Signing Back in. Re-Installing Steam.
11. Moving Elden Ring from one drive (the 2TB HDD drive to my main drive 250gb SSD)
12. Reinstalling Elden Ring on my main drive instead of the 2TB HDD it was on previously

The only thing I have not done, which I really did not want to do... was factory resetting my entire laptop and my drives. It's not that I am opposed to doing so, because I don't really have anything crucially important. It's just a pain for this to have to be the solution, for 1 game that will not launch. ALL MY OTHER GAMES WORK. (well, with the exception of some EA games Assassins Creed Collection which do not seem to be responding well either, but for the most part they do launch, and I can quit out of them). ALL MY OTHER GAMES LAUNCH. is really what I should say, because they at the very least show up and I can quit. Elden Ring I cannot for some reason.... I have played this game previously... Beaten it multiple times. 100% the Achivements... I am at 700 hours played. But I just want to be able to continue playing with friends.

Any help would be truly, greatly appreciated... sorry for the long post.

[Sparhawk 59]

This game and windows 11 suck
https://steamcommunity.com/app/1245620/discussions/0/3811782223876143054/
https://www.bleepingcomputer.com/tutorials/how-to-enable-kernel-mode-hardware-enforced-stack-protection-in-windows-11/
https://www.youtube.com/watch?v=r02IxoMeqFI

[Blacksheep3y]

I checked to see if I had the Kernel-Mode feature and it does not look like I have that for my Windows 11. The only thing I have enabled under "Core Isolation" is a feature called "Memory Integrity" that is set to "on". Then I have another feature that is not enabled called "Microsoft Vulnerable Driver Blocklist". But I am missing the Kernel-Mode feature entirely.

After reviewing, This is what I am getting from my EventViewer after failing to launch Elden Ring through Steam:

Faulting application name: start_protected_game.exe, version: 1.3.3.0, time stamp: 0x620632ef
Faulting module name: KERNELBASE.dll, version: 10.0.22621.1928, time stamp: 0x1c45012f
Exception code: 0xc00000fd
Fault offset: 0x001445c5
Faulting process id: 0x0x4BF8
Faulting application start time: 0x0x1D9B27E3CDEFD3B
Faulting application path: C:\Program Files (x86)\Steam\steamapps\common\ELDEN RING\Game\start_protected_game.exe
Faulting module path: C:\WINDOWS\System32\KERNELBASE.dll
Report Id: ebaa9f7e-1227-4b16-af06-23fb911b468f
Faulting package full name:
Faulting package-relative application ID:

I don't know what any of it really means. But if some tech person out here could help me figure out how to solve this... I would appreciate it :)

[Sparhawk 59]

will send thread to db an IT expert

[dark-breed]

Originally posted by Blacksheep3y:

I checked to see if I had the Kernel-Mode feature and it does not look like I have that for my Windows 11. The only thing I have enabled under "Core Isolation" is a feature called "Memory Integrity" that is set to "on". Then I have another feature that is not enabled called "Microsoft Vulnerable Driver Blocklist". But I am missing the Kernel-Mode feature entirely.

After reviewing, This is what I am getting from my EventViewer after failing to launch Elden Ring through Steam:

Faulting application name: start_protected_game.exe, version: 1.3.3.0, time stamp: 0x620632ef
Faulting module name: KERNELBASE.dll, version: 10.0.22621.1928, time stamp: 0x1c45012f
Exception code: 0xc00000fd
Fault offset: 0x001445c5
Faulting process id: 0x0x4BF8
Faulting application start time: 0x0x1D9B27E3CDEFD3B
Faulting application path: C:\Program Files (x86)\Steam\steamapps\common\ELDEN RING\Game\start_protected_game.exe
Faulting module path: C:\WINDOWS\System32\KERNELBASE.dll
Report Id: ebaa9f7e-1227-4b16-af06-23fb911b468f
Faulting package full name:
Faulting package-relative application ID:

I don't know what any of it really means. But if some tech person out here could help me figure out how to solve this... I would appreciate it :)

first of all there is a preview installed, version 22621.1928 is not the normal version of the kernelbase.dll if you did not manually installed this update (KB5027303) your system has a bug, if you manually installed this preview update try to deinstall it and check again if this solve the problem, maybe you have to use a new windows administrator profile.

also make sure you do not use outdated software or tuning software that could be incompatible with EAC (MSi afterburner can also be the culpritby wrong settings).

[darkroastbeans]

> AMD Software Adrenalin Edition 23.7.1

Upgrading to this version caused ER to crash constantly for me. I reinstalled the previous version and it worked again.

[dark-breed]

Originally posted by darkroastbeans:

> AMD Software Adrenalin Edition 23.7.1

Upgrading to this version caused ER to crash constantly for me. I reinstalled the previous version and it worked again.

your problem has nothing to do with his problem, he can even not get past the EAC with this error.

it needs some competence to point to a problems cause.

[dark-breed]

OP you should add me for detailed analysis and howto's.

[Sparhawk 59]

db is your only hope to fix this issue he has helped hundreds get back into the game

[Blacksheep3y]

Originally posted by dark-breed:

OP you should add me for detailed analysis and howto's.

Thanks for your help. I think my Laptop may honestly have a bug. I am still trying to figure it out. I know I did not update anything manually (all my updates were via Windows update, and AMD's Adrenaline official software) in terms of the KERNELBASE.dll thing how is this updated via Windows? Because 22621.1928 is the version I have, and it doesn't look like I have previous file versions available for this. I am going to try creating a new administrator profile for Windows and check to see if that helps.

I don't think I have any incompatible software that would interfere with Easy Anti Cheat software, as other games I have tried launching with EAC have actually launched, it's only Elden Ring that will not open.

[Blacksheep3y]

Originally posted by dark-breed:

OP you should add me for detailed analysis and howto's.

Just added you

[dark-breed]

in this case the windows administrator profile has some form of damage and this way previews got installed, removing the preview and running a new administrator profile solved the problem.

[Sparhawk 59]

Originally posted by dark-breed:

in this case the windows administrator profile has some form of damage and this way previews got installed, removing the preview and running a new administrator profile solved the problem.

Well done mate

[Sparhawk 59]

Originally posted by Blacksheep3y:

Originally posted by dark-breed:

OP you should add me for detailed analysis and howto's.

Just added you

If anyone can fix it its the genius db

[Blacksheep3y]

Just came back to say Thank You! @dark-breed. is amazing!

[Tacolover46]

Originally posted by dark-breed:

in this case the windows administrator profile has some form of damage and this way previews got installed, removing the preview and running a new administrator profile solved the problem.

I seem to have the same exact issue as the op, so if I create a new admin profile it should fix not being able to open the game? Or do I need to run event viewer first, if so I'm not sure how to run it?