(SOLVED) Freezing every 3-5 mins. This sometimes crashes PC. HELP!

[svart]

I think i've tried everything on google, can't fix it. Leave suggestions on what i could try in the comments please.
Windows 10, ASUS ROG STRIX-Z390-F GAMING, RTX 2080 TI - I7-8700k CPU - 16g ram, 500gb ssd, 1tb hdd, 750W PSU. All temps are below 68c while playing.
This problem occurs on Elden Ring ONLY.

I've done benchmark tests on my GPU and RAM - it showed no problems.

List of things i've tried:
Reinstalling the game, updating gpu, changing hard drive, clearing windows temp + %temp% + PREFETCH files, clearing NVIDIA's DXCache, uninstalling MSI afterburner + RTSS, disabling antivirus, "/nolightfx" in launch-commands on steam, disabled steam-overlay, disabled NVIDIA-SHIELD's overlay, CCleaner, launching the protected game exe, making a new character, all settings, Windowed and fullscreen.
EDIT: sfc /scannow in CMD

EXAMPLE 1: https://gyazo.com/d064c75134d38b96fba3c653b83a4270
EXAMPLE 2: https://gyazo.com/38277f1cd84db08d04b1f992fec33b03

sorry if this post is a little messy, any help is appreciated! <3

EDIT 2:
After checking event viewer, it said "Disk 2 has been surprise removed.". I checked it multiple times after it stuttered and this game up every time.

I have tried to fix the issue using these steps: https://www.minitool.com/news/disk-has-been-surprise-removed.html
None of them fixed it.

Then i found more people who had the same problem:
https://answers.microsoft.com/en-us/windows/forum/all/disk-1-has-been-surprise-removed-event-id-157-xvd/bdbfc50c-d0f0-4bea-b075-24ebf200f62e
and
https://answers.microsoft.com/en-us/windows/forum/all/disk-6-has-been-surprise-removed-my-pc-has-no-disk/64db5165-8d61-483b-b69b-39d528b94099?page=2

EDIT 3:
I fixed the "Disk 2 has been surprise removed" issue by doing link below.
https://www.reddit.com/r/ffxiv/comments/rhxvg2/comment/houyysx/?context=3

[CazadorDeLobo]

have you verified the integrity of your windows OS? /sfc scannow in CMD prompt as admin will attempt to check and repair this.

It sounds like a Windows issue given the thoroughness of your own testing, and there is a known issue with W11 and Elden Ring which others may come to speak on(I'm on 10 with little experience working with W11 users)

[svart]

Originally posted by CazadorDeLobo:

have you verified the integrity of your windows OS? /sfc scannow in CMD prompt as admin will attempt to check and repair this.

It sounds like a Windows issue given the thoroughness of your own testing, and there is a known issue with W11 and Elden Ring which others may come to speak on(I'm on 10 with little experience working with W11 users)

Tried it. It said that it found some corrupted files and successfully repaired them. The issue still persists

[Moonlight Shadow]

having same problem and did file integrity too. nothing. sound's not working also. you having sound issue as well?

[Plaidygami]

Same here, I get stuttering/freezing every like 10 min or so, lasts about a second.

[dark-breed]

a crash of the game create a event log that would give some information what happen.

the freezing is mostly caused by third party antivirus, firewall or security software or by the microsoft assotiation root enumerator that false connect old hardware that is already connected to the system.

known programs that cause problems are trend micro, norton and mcafee.

[svart]

Originally posted by Moonlight:

having same problem and did file integrity too. nothing. sound's not working also. you having sound issue as well?

My sound if working fine, even when it stutters

[svart]

Originally posted by Plaidygami:

Same here, I get stuttering/freezing every like 10 min or so, lasts about a second.

I added some examples, are they similar to what you're experiencing?

[CazadorDeLobo]

You didn't tell us what version of windows you're on mate, please share that.

Unplug every non-essential device from USBs, and see if the issue continues - sounds dumb, but legitimately fixes a problem inherent to nearly every FS game on PC, and might help here.

The fact that it found corrupt files is likely from the crashing you've experienced and can probably be ruled out of relevance

I would go to your motherboard support page and download the latest Chipset drivers, and BIOS version, to further rule things out

[svart]

Originally posted by dark-breed:

a crash of the game create a event log that would give some information what happen.

the freezing is mostly caused by third party antivirus, firewall or security software or by the microsoft assotiation root enumerator that false connect old hardware that is already connected to the system.

known programs that cause problems are trend micro, norton and mcafee.

Do you know where i can find the event log? **EDIT: googling it right now :P** I use avast antivirus, I added exeptions and tried disabling it. I also disabled "Microsoft Device Assotiation Root Enumerator" in device manager.

[dark-breed]

Originally posted by svart:

Originally posted by dark-breed:

a crash of the game create a event log that would give some information what happen.

the freezing is mostly caused by third party antivirus, firewall or security software or by the microsoft assotiation root enumerator that false connect old hardware that is already connected to the system.

known programs that cause problems are trend micro, norton and mcafee.

Do you know where i can find the event log? **EDIT: googling it right now :P** I use avast antivirus, I added exeptions and tried disabling it. I also disabled "Microsoft Device Assotiation Root Enumerator" in device manager.

https://www.youtube.com/watch?v=W8HfVIYQMKs

[CazadorDeLobo]

Homeboy is straight ignoring me, so GL bud.

[Buck]

it seems that after 1.08 update the game start to random stutters like examples. I have the same issues with my 3070 ti and 12700 k + 32gb ram ddr5 6000mhz. I never experienced issues like examples since update (i have alot of hours in this game). Any solution will be appreciated. Thx in advice!

[Moonlight Shadow]

tbh prob something to do with their servers. shame they only have an option to play online

[dark-breed]

Originally posted by Moonlight:

tbh prob something to do with their servers. shame they only have an option to play online

this is not true you can play offline and experience the same stutters (if you have some)

[dark-breed]

maybe avast cause the same problem, deactivate it will not deactivate the services of a antivirus software the only way to find out if it cause the problem is deinstall it (in the case of avast i would also check for a deinstaller tool in the past this software did not deinstall clean)