Failed to login in to game server

[Utillizator]

Internet is ok.
I have this meaasge, and if I click OK - game closes, if I cleck Cansel I could play offline.
Could please somebody help?

[dark-breed]

this can be caused by a background app. close anything or deinstall anything that runs in background.

[Utillizator]

Originally posted by dark-breed:

this can be caused by a background app. close anything or deinstall anything that runs in background.

Anything? Sound like I have to delete any apps... not too much for 1 game? Maybe developers will do normal working app? ))

[dark-breed]

Originally posted by Did_Panas:

Originally posted by dark-breed:

this can be caused by a background app. close anything or deinstall anything that runs in background.

Anything? Sound like I have to delete any apps... not too much for 1 game? Maybe developers will do normal working app? ))

As far as you do not know which garbadge app is causing the problem the way is to deactivate all Background stuff to be sure that the problem is not caused there or to deactivate one by one to find out which one broke the security rules.

[Utillizator]

Unfortunatly, it didn't help.
Could it be somehow depend on my first agreement choise (i declined agreement firstly, and then acceped in game menu) ?

[Utillizator]

- <Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
- <System>
<Provider Name="Application Error" />
<EventID Qualifiers="0">1000</EventID>
<Level>2</Level>
<Task>100</Task>
<Keywords>0x80000000000000</Keywords>
<TimeCreated SystemTime="2022-12-23T23:01:08.525827300Z" />
<EventRecordID>115693</EventRecordID>
<Channel>Application</Channel>
<Computer>Power_Laptop</Computer>
<Security />
</System>
- <EventData>
<Data>eldenring.exe</Data>
<Data>1.8.1.0</Data>
<Data>6396cee8</Data>
<Data>eldenring.exe</Data>
<Data>1.8.1.0</Data>
<Data>6396cee8</Data>
<Data>c0000005</Data>
<Data>0000000001e71af9</Data>
<Data>3758</Data>
<Data>01d917224afb3879</Data>
<Data>C:\Program Files (x86)\Steam\steamapps\common\ELDEN RING\Game\eldenring.exe</Data>
<Data>C:\Program Files (x86)\Steam\steamapps\common\ELDEN RING\Game\eldenring.exe</Data>
<Data>3ee17645-a2ff-4d6f-b9db-0f7a27aac2a1</Data>
<Data />
<Data />
</EventData>
</Event>

[dark-breed]

Originally posted by Did_Panas:

- <Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
- <System>
<Provider Name="Application Error" />
<EventID Qualifiers="0">1000</EventID>
<Level>2</Level>
<Task>100</Task>
<Keywords>0x80000000000000</Keywords>
<TimeCreated SystemTime="2022-12-23T23:01:08.525827300Z" />
<EventRecordID>115693</EventRecordID>
<Channel>Application</Channel>
<Computer>Power_Laptop</Computer>
<Security />
</System>
- <EventData>
<Data>eldenring.exe</Data>
<Data>1.8.1.0</Data>
<Data>6396cee8</Data>
<Data>eldenring.exe</Data>
<Data>1.8.1.0</Data>
<Data>6396cee8</Data>
<Data>c0000005</Data>
<Data>0000000001e71af9</Data>
<Data>3758</Data>
<Data>01d917224afb3879</Data>
<Data>C:\Program Files (x86)\Steam\steamapps\common\ELDEN RING\Game\eldenring.exe</Data>
<Data>C:\Program Files (x86)\Steam\steamapps\common\ELDEN RING\Game\eldenring.exe</Data>
<Data>3ee17645-a2ff-4d6f-b9db-0f7a27aac2a1</Data>
<Data />
<Data />
</EventData>
</Event>

the question normally came up every start of the game

this error is at the offset for directx, GPU driver and c++

check for bios updates

reinstall c++ redistributable

https://aka.ms/vs/17/release/vc_redist.x86.exe
https://aka.ms/vs/17/release/vc_redist.x64.exe

maybe windows files are damaged

open cmd as administrator and run this two commands

DISM.exe /Online /Cleanup-Image /Restorehealth

sfc /scannow

maybe gamefiles are damaged

verify gamefiles in steam, restart windows, verify again (also a reinstall of the game could help)

[Utillizator]

Thank you for new solution!
Windows commands finished without any problems, so I'll try to reinstall the game

[Utillizator]

Unfortunatly, reinstalling the game does not helped.
Windows has no any issues.
MS Visual C++ 2015-2022 last one installed.
Still can't connect...

Somebody have any ideas?

[dark-breed]

Originally posted by Did_Panas:

Unfortunatly, reinstalling the game does not helped.
Windows has no any issues.
MS Visual C++ 2015-2022 last one installed.
Still can't connect...

Somebody have any ideas?

In the last days there where some ppl where wait 24h after the last try helped and one where the isp found a problem

[Utillizator]

asked support, waiting for solution

[dark-breed]

Originally posted by Did_Panas:

asked support, waiting for solution

i hope they will have a solution for you, good luck

[Utillizator]

The solution is - waiting for a new patch with AntiCheat fix (((

[Ziehn]

If you haven't already then you can disable the Anti-Cheat with the mod on Nexus and play offline while you wait for a fix