ANTI CHEAT is the reason for the white screen crash, it needs a patch/fix immediately please!

[Everoth]

So every time I tried so far to enter the game, anti cheat runs, then it goes into a white screen and then it closed.

I did everything, and I mean everything, if you can think it i did it, verify, update drivers, reinstalled, yada yada yada. Nothing worked, started, white screen and then it closed.

Today my brother suggested me this video with a fix for the game by adding the files d3d12.dll and making one of them renamed to original. The anti cheat did not liked that and it would not let me run the game. So I did another video and I renamed one of the elden ring exe like the anti cheat and run it offline. It worked.

I could play the game in high settings offline! its not my card, its not my system, its not my settings or drivers. What is not letting me play this game is some stupid useless anti cheat (because cheaters just by pass it and cheat online anyways). I payed so much for a game I cannot play online because the anti cheat is so busted it only seems to work on people that are not cheating!!!

Please, mods, developers, someone please see this and fix this game! How is it possible that the game could be released in this state and just be unusable because of a bad anti cheat drm? please do something!

edit: Test does confirm it is the anti cheat, offline there are no issues running the game, online with anti cheat crashes every time and detects the fixes as issues and problems, then crashes them. This anti cheat system is working backwards.

[Mavic94]

Publicado originalmente por Holografix:

Publicado originalmente por Mavic94:

Guys can you all chill and help me ?
Iam not a IT-nerd.
all drivers are up to date. My GC is a GTX 1660 Ti
I start the game > white screen> The game crashes
how do i fix it without ITskills like a god XD
thanks

whats the cpu?

- try validating integrity of steam files
- use nvidia control panel to adjust Elden Ring settings
- reset computer

try to start the game

AMD RYzen 5 2600 six core Prozessor (12CPU -3,4 GHZ)

[Shiggieb00]

I am fairly convinced that it has something to do with a combination of the popularity of this game and lack of knowledge of PCs.. Meaning, theres so many people playing, and, lets be honest, a lot of people dont know anything about computers... A ton of these people will pay $3000 for a ♥♥♥♥♥♥ alienware "gaming" laptop not knowing they actually just bought a $1500 Dell by a different name, with some colored lights on it.

People might be thinking they have the proper specs, but they dont...

Do not come back with your ♥♥♥♥♥♥ graphics card 4080 TI Nuclear Reactor Edition Turbo N02 cooled BS.. That has little to do with the problems here. Large open worlds require processing power. If you have an i5 or an i7, or whatever else, that may not handle the vast amount of space this has to calculate.. I have an i9-11990 and once and a while.. I mean ONCE AND A WHILE.. I will get a framerate drop.. I can play for probably 10 hours and not experience one. Then usually after long play periods, I will experience a lag spike. Nothing game breaking. Its not the worst thing in the world. Im not freezing and ending up on the other corner of the earth.

[SHOCKNUTZ]

Publicado originalmente por Shiggieb00:

Publicado originalmente por Shocknutz:

https://www.easy.ac/en-us/partners/

here is a list of some games that use EAC. anyone run any of those other games? if so do you have issues running those games as intended?

BF2042 - that had a lot of issues, but mostly lag and desync related kind of stuff.. Like shooting a whole mag in to someones chest and no hits register.

Lost Ark - No issues except the game sucked.

Miscreated - No issues ever noticed. But I didnt put a ♥♥♥♥ ton of hours in to it.

New World - Lots of hours in to this game, never had any issues

Squad - The game mechanics suck, other than that, theres no problems

The Division 2 - I have HUNDREDS of hours on this game. I have never noticed any problems with this game. that I can think of... Literally nothing.. This is actually one of the best games Ive played in the last 10 years. And this is 4 player co op, up to 8 players in certain areas for PVP.. Ive never had random D/Cs or anything weird. Its actually very fast.

so obviously it's not EAC. when you launch elden ring, it runs the same files and goes through the same process the other games use for EAC.

[Everoth]

Publicado originalmente por Shocknutz:

Publicado originalmente por Shiggieb00:

BF2042 - that had a lot of issues, but mostly lag and desync related kind of stuff.. Like shooting a whole mag in to someones chest and no hits register.

Lost Ark - No issues except the game sucked.

Miscreated - No issues ever noticed. But I didnt put a ♥♥♥♥ ton of hours in to it.

New World - Lots of hours in to this game, never had any issues

Squad - The game mechanics suck, other than that, theres no problems

The Division 2 - I have HUNDREDS of hours on this game. I have never noticed any problems with this game. that I can think of... Literally nothing.. This is actually one of the best games Ive played in the last 10 years. And this is 4 player co op, up to 8 players in certain areas for PVP.. Ive never had random D/Cs or anything weird. Its actually very fast.

so obviously it's not EAC. when you launch elden ring, it runs the same files and goes through the same process the other games use for EAC.

It is, I literally confirmed it by launching the game without anti easy cheat offline and it worked perfectly on high settings.

[Momnir]

Hey guys I found a ''fix'' for this on Reddit last night. Probably won't apply to everyone here but hit me up if it works for you ! I use MSI Afterburner to tweak my GPU for mining when I'm not playing. I never noticed that every time that Afterburner was opened , I was having that white screen crash. Only ''Fix'' I had was to reboot my pc ( Which don't launch Afterburner on startup ). So try it if you're using MSI Afterburner with Rivatuner or any other overclocking / overlay software , try quitting them before launching. Closing Afterburner immediately solved those crashes for me.

[SHOCKNUTZ]

Publicado originalmente por Everoth:

Publicado originalmente por Shocknutz:

so obviously it's not EAC. when you launch elden ring, it runs the same files and goes through the same process the other games use for EAC.

It is, I literally confirmed it by launching the game without anti easy cheat offline and it worked perfectly on high settings.

you say it is EAC. you say that it solves the issue by circumventing EAC.

it works fine for me with EAC, along with others who have no issue with EAC.

EAC accesses files and runs a process on your computer to unlock and launch the game.

a. game works for me and others without circumventing EAC
b. game works for you when circumventing EAC

the problem is not EAC lmao!

i can disable EAC myself and it runs the same for me as it would if it was still enabled, without issue. you are going around a process stating it is EAC but i believe it is something else in the process that is due to a conflict with your system, and not directly due to EAC.

[Windows] [EAC Launcher] [Info] Current progress: 0 (0/0).
[Windows] [EAC Launcher] [Info] Current progress: 100 (1/1).
[Windows] [EAC Launcher] [Info] Launcher finished with: 301, 'Easy Anti-Cheat successfully loaded in-game'.
[Windows] [EAC Launcher] [Info] Downloaded 1 bytes in 503 ms (0.00 KB/s)
[Windows] [EAC Launcher] [Info] Successfully initialized the Easy Anti-Cheat service, waiting for game window to become visible.
[Windows] [EAC Launcher] [Info] Unlocking the launch lock, allowing next game to launch to take place.
[Windows] [EAC Launcher] [Info] The game window has become visible, the boostrapper will leave the visible state.

Loader initializing with bootstrapper
Loader initialized.
[Connection] Connecting
Download Progress: 0
[Connection] Connect result: No error (0) Response Code: 304
No update needed.
Download Progress: 100
[EAC Callback] Code: 1002. Message: 'Easy Anti-Cheat successfully loaded in-game'.

[Mavic94]

Its sad ... no tip had fixed the white screen problem :/

[♔V3RD1CT]

Publicado originalmente por Mavic94:

Its sad ... no tip had fixed the white screen problem :/

That's entirely because no one will own the reality of it.

[Holografix]

Publicado originalmente por Mavic94:

Its sad ... no tip had fixed the white screen problem :/

do you have an anti-virus program running in the background?

is your internet working?

[Everoth]

Publicado originalmente por Holografix:

Publicado originalmente por Mavic94:

Its sad ... no tip had fixed the white screen problem :/

do you have an anti-virus program running in the background?

is your internet working?

Internet works, antivirus is not stoping eatc, that the first you check

[Everoth]

Publicado originalmente por Shocknutz:

Publicado originalmente por Everoth:

It is, I literally confirmed it by launching the game without anti easy cheat offline and it worked perfectly on high settings.

you say it is EAC. you say that it solves the issue by circumventing EAC.

it works fine for me with EAC, along with others who have no issue with EAC.

EAC accesses files and runs a process on your computer to unlock and launch the game.

a. game works for me and others without circumventing EAC
b. game works for you when circumventing EAC

the problem is not EAC lmao!

i can disable EAC myself and it runs the same for me as it would if it was still enabled, without issue. you are going around a process stating it is EAC but i believe it is something else in the process that is due to a conflict with your system, and not directly due to EAC.

[Windows] [EAC Launcher] [Info] Current progress: 0 (0/0).
[Windows] [EAC Launcher] [Info] Current progress: 100 (1/1).
[Windows] [EAC Launcher] [Info] Launcher finished with: 301, 'Easy Anti-Cheat successfully loaded in-game'.
[Windows] [EAC Launcher] [Info] Downloaded 1 bytes in 503 ms (0.00 KB/s)
[Windows] [EAC Launcher] [Info] Successfully initialized the Easy Anti-Cheat service, waiting for game window to become visible.
[Windows] [EAC Launcher] [Info] Unlocking the launch lock, allowing next game to launch to take place.
[Windows] [EAC Launcher] [Info] The game window has become visible, the boostrapper will leave the visible state.

Loader initializing with bootstrapper
Loader initialized.
[Connection] Connecting
Download Progress: 0
[Connection] Connect result: No error (0) Response Code: 304
No update needed.
Download Progress: 100
[EAC Callback] Code: 1002. Message: 'Easy Anti-Cheat successfully loaded in-game'.

But what kind of program would be conflicting it? I am not even running anything. Trying fresh out of start with not even discord, just steam would do it. I do not use msi after burner, all my drivers are up. Without the eatc the game had no issue for me but I could only play offline. I dont know what to tell you, I have done about every fix so far and nothing but that worked for me.

[Jadian]

Publicado originalmente por Everoth:

No I am not running any backgroud software, like I did said on my post, good job assuming and just trolling all this time with wrong information. I investigated my system and looked for solutions since I bought the game and I could not play it. And I found that the issue was the anti cheat that fromsoftware hired for it. It is not ridiculous its the facts of the situation that a lot of people are finding out to be the actual issue. Please go troll and spread miss information somewhere else.

If you had to download a workaround to get the game to run, and EAC isn't letting the game run because of the workaround...that's not EAC making the game not work for you.

Or maybe I'm misunderstanding you and the game runs fine offline without d3d12.dll in the game folder?

[Jadian]

Publicado originalmente por Holografix:

it's stupid and in bad faith to hack a game and then offer the info of that hack to the company you hacked, and then blame the company for not doing anything about the hack.

the argument doesn't make sense, and it seems as though you are not understanding that the hackers are the problem, not From.

The hackers exploiting the issue are the problem. From continuing to provide an exploitable service while not fixing the issue (putting customers at risk) is also a problem. Finding the issue and trying to inform the developers about it? That's just good behavior, as long as you aren't pairing it with bad behaviors like demanding payment for/before detailing it or threatening to go public with it.

You're arguing for security through obscurity--it sounds a lot like "The RCE was fine as long as people didn't know about it, so shame on the community for finding it."

Imagine if someone told you they found a key to your front door out on your lawn, and your reaction was "Why do you know that it's to my front door? Why are you trying to get into my house you freak?"

But this is just an outsider's view, from someone even more detached from the situation than you guys because I didn't play DS2/3. For all we know, FromSoftware was doing their own investigation of the issue after it was reported to them, and couldn't respond about the issue due to NDAs.

Publicado originalmente por Holografix:

you think it's Fromsoftware's problem to fix playerbase hacking?
sure, they could do all sorts of stuff...but you think anything is going to prevent ppl from hacking their games?

They don't have to prevent hacking, but they should endeavor to limit a hacker's ability to ruin another player's experience. Like they did with the 1.03.2 patch:

Fixed a bug in multiplayer that allowed players to teleport others to incorrect map coordinates

Publicado originalmente por Holografix:

this is what i consider the solution to OP's problem.

OP is probably running some background software that is interfering with Elden Ring, but instead of investigating their own comp system, they decide to post a thread blaming Fromsoftware. Utterly ridiculous.

The core problem is the white screen crash itself. Investigating fixing it takes going through...checking how many different parts of your system? Even if you look through threads of people troubleshooting the issue, exactly how many issues all have this same symptom as the only clue?

The underlying problem is the fact that when the game doesn't work, it also doesn't give you any idea why it's not working.

For a very simple and relevant example: Assassin's Creed Valhalla also has DX12 FeatureLevel 12_0 as a minimum requirement, and while it's slightly off the mark, will give you an error message saying "GPU does not support DX12" if your card doesn't meet that minimum requirement.

The OP IS wrong about EAC being the reason for their white screen crash, and silly in their logic for calling it the issue. It's also disingenuous to claim that not being able to access online features makes the game unusable--I've still been enjoying the game offline, even if it's not the "full" experience.

We can still criticize FromSoftware for things they're doing poorly. Not handling/reporting startup errors, for instance.

[A.C.Guernica]

Publicado originalmente por Holografix:

Publicado originalmente por Everoth:

Its not, we can still play it, I can offline with high settings, but I am being denied service of a game I purchased for some arbitrary reason

File a claim with FromSoftware about how you're being denied service. Maybe they'll buy you a new GPU to remedy your situation, or better yet, make you head of game development so you can make the executive decision to remove any piece of the software you feel impinges your ability to run it.

You are not helping the problem. Many people are having this issue. I have not seen once where they were saying their GPU is not in spec. I have a 3080 fe and I'm having the same issues. If you come on here just to try and accuse others of arbitrary crap, you can leave, your input is definitely not helping and it is not needed.

[A.C.Guernica]

Publicado originalmente por Holografix:

Publicado originalmente por Furin:

Like usual, be it copy protection or anti-cheat, it punishes the legitimate player with bloat, while all the "others" enjoy a version of the game that doesn't have that.

if your computer has a white screen crash and the game won't start up, i don't consider you a legitimate player.

millions of players have no issues with the game at all -- those are the legitimate players. people who have to hack or use work-arounds to disable executables, are not using the product as intended.

Again you are here? As I've said you are not helping matters by insinuating people are doing something shadey. It's people like you the world is in the disgusting state it's in.