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There are other solutions out there like manually reinstalling EAC. You can Google them but I can't endorse them. Be careful where you download a supposed fix.
EAC sucks. It degrades performance quite a bit in most games but if you disable it, you won't be able to play online and run the risk of getting banned.
By the way, From Software is aware of issues with EAC and have posted they are planning a patch . Not sure when.
Finally, make sure your anti-virus software is updated. Many anti-virus software heuristics will identify EAC as an issue and block the game from starting.