Xbox Controller causing freezes during the game

[Wittgenstein]

Hi Guys,

I am having momentary freezes during the game when my controller is on. It happens once in a 5-10 min or maybe longer and it always happens twice in a 5-10 second period. I had the same problem with Dark Souls 3 before and I wasn't able to solve it. But then it was just freezing. Now it is more annoying because after the freeze the game just fast forwards which makes the game unplayable during the fights. I am not sure if it is Xbox specific since I don't have another controller to test it. I am using Elite Controller but the normal one has the same problem as well. Also using bluetooth instead of USB receiver doesn't solve the issue.

I tried running the game via Big Picture and tried different controller driver options but none of them worked out.

One strange thing is that in some instances I was able to play the game for hours without any freezing but next time I open the game it comes back. I tried closing and re-opening the game until I get an instance where the issue is gone but sometimes it takes too many attempts.

I tried re-installing controller drivers but none of them helped. Game runs great when the controller is off but if the controller is connected issue occurs even I reduce the graphics to almost nothing. So it is not a hardware related issue.

Any idea how to solve this?

[Holiday]

Is the game installed on a HDD or an SSD?

[LeadCatcher]

Isn’t an Xbox controller considered “hardware”? Sorry, just had to ask since you stated it wasn’t a hardware issue :-).

I have observed the same problem, but I doubt it is the controller causing the stutters - my main suspicion was something to do with the anti-cheat system but really haven’t investigated it any further. I do not use the controller on many others games but it has never caused such jumpy frame rates

[Daveed]

Uninstall the Xbox app. I haven't done extensive testing yet but I think it fixed it for me

[The_K00lDude]

Make sure it isn't disconnecting. While charging I have a wire plugged in that is loose. Each time my controller disconnects for a second, due to the wire. The game will freeze.

[Reptile]

I have the same issue. Whenever the xbox controller dissconnects i get some freezes. Happens for me only when i play in the next room via steam link. If i get too close to the TV the distance is to far for the wireless adapter and dissconnects happen. (I simply refuse to go through the hell of trying to connect the controller directly to the TV)

[Veolfen]

I have the exact same problem. Dunno if it's the controler tho, but i have those 5 to 10 secs freeze every 5 to 10 min.
And had this problem in DKS3 too

[Wittgenstein]

引用自 Veolfen：

I have the exact same problem. Dunno if it's the controler tho, but i have those 5 to 10 secs freeze every 5 to 10 min.
And had this problem in DKS3 too

I solve the problem after trying many solutions. But the solution worked thanks to the latest controller fix patch released yesterday.

There is a service called Windows Management Instrumentation and it was causing the stutters. Somehow Elden Ring was programmed in a way to need this service when playing with a controller even the service is actually is not needed. I checked the Windows Event Logs and verified that stutter happens after this service is does something. So the solution is to disable and stop this service.

I actually tried this before and it didn't work because after disabling this service the controller didn't work in the game at all. It was working fine in the Big Picture but not in the Elden Ring. However, after the patch they released yesterday I tried this solution again and it worked. Now I can disable the service and play the game with a controller without any stutter.

Here are the steps;

- Press "Windows + r" and type "services.msc"
- Find Windows Management Instrumentation, Right Click -> Properties
- Change startup type to "Disabled", Apply and then stop the service as well.

I keep it disabled all the time but you might wanna enable it back after you are done with the game because service might be needed later.

I also had the same issue with DS3 as well. However, this solution won't work with DS3 because if you stop the service then the controller won't work. Just like Elden Ring before the latest patch.

[Epic Store Exclusive]

Dark Souls 3 and Sekiro both cause both my Steam Controller and my Xbox 360 Wireless controller to momentarily stop working for a few seconds every 10-15 minutes, and Steam pops up a corner message saying the controller is connected. The same thing happens in Elden Ring. No other game from any other company has this problem, so there's definitely something wrong with their engine.

[Veolfen]

引用自 Wittgenstein：

引用自 Veolfen：

I have the exact same problem. Dunno if it's the controler tho, but i have those 5 to 10 secs freeze every 5 to 10 min.
And had this problem in DKS3 too

I solve the problem after trying many solutions. But the solution worked thanks to the latest controller fix patch released yesterday.

There is a service called Windows Management Instrumentation and it was causing the stutters. Somehow Elden Ring was programmed in a way to need this service when playing with a controller even the service is actually is not needed. I checked the Windows Event Logs and verified that stutter happens after this service is does something. So the solution is to disable and stop this service.

I actually tried this before and it didn't work because after disabling this service the controller didn't work in the game at all. It was working fine in the Big Picture but not in the Elden Ring. However, after the patch they released yesterday I tried this solution again and it worked. Now I can disable the service and play the game with a controller without any stutter.

Here are the steps;

- Press "Windows + r" and type "services.msc"
- Find Windows Management Instrumentation, Right Click -> Properties
- Change startup type to "Disabled", Apply and then stop the service as well.

I keep it disabled all the time but you might wanna enable it back after you are done with the game because service might be needed later.

I also had the same issue with DS3 as well. However, this solution won't work with DS3 because if you stop the service then the controller won't work. Just like Elden Ring before the latest patch.

Aye thanks for the tip.

Going to try that today.
Let's hope it works. But it's really sad that those games (dks3, sekiro, elden ring) are the only one having this bug and requiring to do that.

[Sword of Qwerty]

引用自 Wittgenstein：

引用自 Veolfen：

I have the exact same problem. Dunno if it's the controler tho, but i have those 5 to 10 secs freeze every 5 to 10 min.
And had this problem in DKS3 too

I solve the problem after trying many solutions. But the solution worked thanks to the latest controller fix patch released yesterday.

There is a service called Windows Management Instrumentation and it was causing the stutters. Somehow Elden Ring was programmed in a way to need this service when playing with a controller even the service is actually is not needed. I checked the Windows Event Logs and verified that stutter happens after this service is does something. So the solution is to disable and stop this service.

I actually tried this before and it didn't work because after disabling this service the controller didn't work in the game at all. It was working fine in the Big Picture but not in the Elden Ring. However, after the patch they released yesterday I tried this solution again and it worked. Now I can disable the service and play the game with a controller without any stutter.

Here are the steps;

- Press "Windows + r" and type "services.msc"
- Find Windows Management Instrumentation, Right Click -> Properties
- Change startup type to "Disabled", Apply and then stop the service as well.

I keep it disabled all the time but you might wanna enable it back after you are done with the game because service might be needed later.

I also had the same issue with DS3 as well. However, this solution won't work with DS3 because if you stop the service then the controller won't work. Just like Elden Ring before the latest patch.

This fix actually worked for me. I can't quite believe it. Do you by any chance use a program called "Cold Turkey Blocker" on your PC? I believe that the program was utilising Windows Management Instrumentation and was causing the issue.

[pusstulio1]

引用自 Wittgenstein：

引用自 Veolfen：

I have the exact same problem. Dunno if it's the controler tho, but i have those 5 to 10 secs freeze every 5 to 10 min.
And had this problem in DKS3 too

I solve the problem after trying many solutions. But the solution worked thanks to the latest controller fix patch released yesterday.

There is a service called Windows Management Instrumentation and it was causing the stutters. Somehow Elden Ring was programmed in a way to need this service when playing with a controller even the service is actually is not needed. I checked the Windows Event Logs and verified that stutter happens after this service is does something. So the solution is to disable and stop this service.

I actually tried this before and it didn't work because after disabling this service the controller didn't work in the game at all. It was working fine in the Big Picture but not in the Elden Ring. However, after the patch they released yesterday I tried this solution again and it worked. Now I can disable the service and play the game with a controller without any stutter.

Here are the steps;

- Press "Windows + r" and type "services.msc"
- Find Windows Management Instrumentation, Right Click -> Properties
- Change startup type to "Disabled", Apply and then stop the service as well.

I keep it disabled all the time but you might wanna enable it back after you are done with the game because service might be needed later.

I also had the same issue with DS3 as well. However, this solution won't work with DS3 because if you stop the service then the controller won't work. Just like Elden Ring before the latest patch.

Dude thank you so much. I know this has been up for a while now but I recently started having this issue.
I spent 5 hours trying to fix this issue, your fix is the only one that's worked for me.

[vintran]

引用自 Wittgenstein：

引用自 Veolfen：

I have the exact same problem. Dunno if it's the controler tho, but i have those 5 to 10 secs freeze every 5 to 10 min.
And had this problem in DKS3 too

I solve the problem after trying many solutions. But the solution worked thanks to the latest controller fix patch released yesterday.

There is a service called Windows Management Instrumentation and it was causing the stutters. Somehow Elden Ring was programmed in a way to need this service when playing with a controller even the service is actually is not needed. I checked the Windows Event Logs and verified that stutter happens after this service is does something. So the solution is to disable and stop this service.

I actually tried this before and it didn't work because after disabling this service the controller didn't work in the game at all. It was working fine in the Big Picture but not in the Elden Ring. However, after the patch they released yesterday I tried this solution again and it worked. Now I can disable the service and play the game with a controller without any stutter.

Here are the steps;

- Press "Windows + r" and type "services.msc"
- Find Windows Management Instrumentation, Right Click -> Properties
- Change startup type to "Disabled", Apply and then stop the service as well.

I keep it disabled all the time but you might wanna enable it back after you are done with the game because service might be needed later.

I also had the same issue with DS3 as well. However, this solution won't work with DS3 because if you stop the service then the controller won't work. Just like Elden Ring before the latest patch.

Please be aware that turning Windows Management Instrumentation off can cause issues with connecting to VPN. I've found that disabling Xbox services worked better for controller freezes in ER.

[Yeyo]

I've been playing elden ring with a lot of stuttering and my specs are above of the minimun. Does it affect if i use a 360 xbox controller emulator?

I've seen that third programs may cause this bad perfmormance but im not sure if this could be the problem that my game is running bad.