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I don't know what to say, the issue is wide spread. FormSoft hasn't addressed it yet as far as I know, I hope it doesn't take months before it's working again.
Edit: Just tested it, not even strangers can summon me without connection errors.
Yeah we can get together but it takes FOREVER after many restarts. My boyfriend said he saw on Reddit that someone contacted Namco Bandai the devs know of the issue and are planning on having it solved before the next patch, which I hope is sooner than later. this is the link to that discussion: https://www.reddit.com/r/Eldenring/comments/tpd3mv/cant_summon_friends_help/?utm_source=share&utm_medium=ios_app&utm_name=iossmf
We have run through almost all the game so far together and don't want to proceed without each other.
Thanks for the information, I really hope they fix it. I am in the same boat here, I made this character specifically so I can beat the game with my brother. We are resorting to new characters for the time being.
This is their 7th game and this is a brand new title in 2022. The devs did us dirty