White screen start up crash

[Shrigga]

I have been trying everything for the past couple weeks to start up elden but everytime i get a white screen adn then it instantly crashes.. tried everything possible and still nothing anyone know why or any other attempts to fix this?

[Jo.]

i have the same problem :(

[GrandTickler]

its a software or windows conflict
https://steamcommunity.com/sharedfiles/filedetails/?id=2783694622

[Shrigga]

Originally posted by GrandTickler:

its a software or windows conflict
https://steamcommunity.com/sharedfiles/filedetails/?id=2783694622

does noting for me trie it all

[sergtrav]

64 hours in game, now I have the same white screen and crash.

[Shrigga]

Originally posted by sergtrav:

64 hours in game, now I have the same white screen and crash.

thats what im sayin tried uninstalling and reinstalling and nothing.. has been the same problem for 2 weeks just stopped working one day after update.. its very dumb

[Spartan]

I found the solution to the white screen problem or for me at the lest so basically you can'
t have anything running while trying to open it EVERYTHING must be closed to work so like close your tabs or other games, the only thing that can be open is steam I have tried this a few times and now its been working fine once you boot up the game you can open things to boost your CPU or your tabs or whatever just cant have anything up while opening it up.

[M'Hijo]

For ME....it was my monitor resolution. I had to manually turn it down inside my OS to something like 59.9. I have a native 144 monitor and Elden Ring doesn't like that. Sometimes I could "trick" it to run, but more often than not I was stuck with this same problem to the point I was looking into a refund.

Try checking your resolution and setting it to 60 or lower.

[GrandTickler]

Originally posted by M'Hijo:

For ME....it was my monitor resolution. I had to manually turn it down inside my OS to something like 59.9. I have a native 144 monitor and Elden Ring doesn't like that. Sometimes I could "trick" it to run, but more often than not I was stuck with this same problem to the point I was looking into a refund.

Try checking your resolution and setting it to 60 or lower.

you mean monitor HZ?

most cases are caused by any type of overlay so disable all you are aware of

[M'Hijo]

Originally posted by GrandTickler:

Originally posted by M'Hijo:

For ME....it was my monitor resolution. I had to manually turn it down inside my OS to something like 59.9. I have a native 144 monitor and Elden Ring doesn't like that. Sometimes I could "trick" it to run, but more often than not I was stuck with this same problem to the point I was looking into a refund.

Try checking your resolution and setting it to 60 or lower.

you mean monitor HZ?

most cases are caused by any type of overlay so disable all you are aware of

Yes. It's repeatable. Again, for me....it was my monitor, although I didn't crash, the game would just hang on a white screen.

I totally get what you mean about overlays....but I use all of them fine so long as my monitor is set to 60Hz .

I can set my monitor to 144Hz in the OS and get the hang again. Did it a few days ago, changed it to watch a 4K HDR 120 movie....forgot to change it back, loaded up ER..../facepalm

[Shrigga]

Originally posted by Spartankid0903:

I found the solution to the white screen problem or for me at the lest so basically you can'
t have anything running while trying to open it EVERYTHING must be closed to work so like close your tabs or other games, the only thing that can be open is steam I have tried this a few times and now its been working fine once you boot up the game you can open things to boost your CPU or your tabs or whatever just cant have anything up while opening it up.

game wont even open cant go into settings cant do anything i say a good solid 12 seconds of me seeing a white screen and the elden ring cursor

[Shrigga]

Originally posted by GrandTickler:

Originally posted by M'Hijo:

For ME....it was my monitor resolution. I had to manually turn it down inside my OS to something like 59.9. I have a native 144 monitor and Elden Ring doesn't like that. Sometimes I could "trick" it to run, but more often than not I was stuck with this same problem to the point I was looking into a refund.

Try checking your resolution and setting it to 60 or lower.

you mean monitor HZ?

most cases are caused by any type of overlay so disable all you are aware of

i have disabled anything and everything possible, ive tried in depth yt vids and all types of ♥♥♥♥ like that for hours on end.. just hoping for a patch or something from Software maybe at this point

[Shrigga]

Originally posted by M'Hijo:

For ME....it was my monitor resolution. I had to manually turn it down inside my OS to something like 59.9. I have a native 144 monitor and Elden Ring doesn't like that. Sometimes I could "trick" it to run, but more often than not I was stuck with this same problem to the point I was looking into a refund.

Try checking your resolution and setting it to 60 or lower.

only thing is about the refund is its gotta go back into my steam bc i have 54 hours on the game lmao.. if that was the case i damn near would have just refund and bought it on console knowing this

[GrandTickler]

Originally posted by ladin:

Originally posted by GrandTickler:

you mean monitor HZ?

most cases are caused by any type of overlay so disable all you are aware of

i have disabled anything and everything possible, ive tried in depth yt vids and all types of ♥♥♥♥ like that for hours on end.. just hoping for a patch or something from Software maybe at this point

monitor hz is changed outside the game like in nvidia control panel or rclick desktop>display setings>advanced display settings, i recommend setting it to 60 but it might be worth checking if other vallues work like M'Hijo suggests.
also try run a clean driver instal using DDU, then instal latest drivers.
additionally u can make ingame graphic changes using C:\Users\username\AppData\Roaming\EldenRing\GraphicsConfig.xml

u could try copy these settings:

<?xml version="1.0" encoding="UTF-16" ?>
<config><ScreenMode>WINDOW</ScreenMode>
<Resolution-WindowScreenWidth>1280</Resolution-WindowScreenWidth>
<Resolution-WindowScreenHeight>720</Resolution-WindowScreenHeight>
<Resolution-FullScreenWidth>1600</Resolution-FullScreenWidth>
<Resolution-FullScreenHeight>900</Resolution-FullScreenHeight>
<Resolution-BorderlessScreenWidth>1600</Resolution-BorderlessScreenWidth>
<Resolution-BorderlessScreenHeight>900</Resolution-BorderlessScreenHeight>
<Auto-detectBestRenderingSettings>OFF</Auto-detectBestRenderingSettings>
<QualitySetting>CUSTOM</QualitySetting>
<TextureQuality>MAX</TextureQuality>
<Antialiasing></Antialiasing>
<SSAO>HIGH</SSAO>
<DepthOfField>DISABLE</DepthOfField>
<MotionBlur>DISABLE</MotionBlur>
<ShadowQuality>HIGH</ShadowQuality>
<LightingQuality>HIGH</LightingQuality>
<EffectsQuality>HIGH</EffectsQuality>
<ReflectionQuality>HIGH</ReflectionQuality>
<WaterSurfaceQuality>HIGH</WaterSurfaceQuality>
<ShadeQuality>HIGH</ShadeQuality>
<VolumetricEffectQuality>HIGH</VolumetricEffectQuality>
<RaytracingQuality>MEDIUM</RaytracingQuality>
<GIDataQuality>HIGH</GIDataQuality>
<GrassQuality>MEDIUM</GrassQuality>
</config>

[M'Hijo]

Made a short video for demonstration. First I show what happens when I try to load at greater than 60Hz, then I successfully load at 59.9. It's a full shot video as to demonstrate NOTHING else was done or changed off screen, Hope it helps.

https://youtu.be/coITnXlLh_0

[Shrigga]

Originally posted by M'Hijo:

Made a short video for demonstration. First I show what happens when I try to load at greater than 60Hz, then I successfully load at 59.9. It's a full shot video as to demonstrate NOTHING else was done or changed off screen, Hope it helps.

https://youtu.be/coITnXlLh_0

still nothin tried 48 nd 60 the only 2 i had restarted and all, bout to just give up and take the 60 back on steam... thanks for tryna help man