ELDEN RING

ELDEN RING

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Lord Dink Mar 24, 2022 @ 9:19am
Elden Ring stops responding on start up ( white screen crash )
I've tried almost every solution imaginable.

Updated and reinstalled Nvidia drivers, updated Windows, uninstalled the game, verified local files on Steam, disabled every overlay possible, deleted %temp% files, and disabled EAC all to no avail.

Bizarrely enough the only thing that WAS working was to restart my system and verify local files for the game to actually launch. Essentially the game could only be launched once per restart. Now I can't get into the game at all. EAC runs then white screen and crash.

Not sure what else to try at this point.
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Showing 1-13 of 13 comments
Snap Mar 24, 2022 @ 5:15pm 
I had same problem, I don't understand. I just built this PC with new Alder lake cpu and 3070ti and I can't play the one game I want to right now....
Vi-El Mar 24, 2022 @ 5:18pm 
It seems that the epic games launcher caused problems for people if its installed
This isnt a joke btw
https://steamcommunity.com/app/1245620/discussions/0/3177859358959146121/
Lord Dink Mar 24, 2022 @ 5:32pm 
Originally posted by Black Puppet:
It seems that the epic games launcher caused problems for people if its installed
This isnt a joke btw
https://steamcommunity.com/app/1245620/discussions/0/3177859358959146121/
I'm running the game on Steam unfortunately
I Love Emma Stone Mar 24, 2022 @ 5:36pm 
Same problem here.
Vi-El Mar 24, 2022 @ 5:38pm 
I get that but do you have Epic installed on your PC?
Vi-El Mar 24, 2022 @ 5:38pm 
Its not it being launched VIA epic
Its the Epic Games launcher. The platform. Not the game from the platform
GrandTickler Mar 24, 2022 @ 5:41pm 
if the above doesnt work u can try one of the 3 suggestions here
https://steamcommunity.com/sharedfiles/filedetails/?id=2783694622
Lord Dink Mar 24, 2022 @ 5:49pm 
I don't have Epic installed
Revi-Dragon Mar 24, 2022 @ 5:53pm 
i have had similar problems on Elden Ring and some other Games on Steam lately, but usually an Fresh Restart of the computer helps fore me to get into the game...
not sure way, but it have been a bit unstable fore me after the last steam update...
Zer0 Mar 24, 2022 @ 5:54pm 
It's not your machine. This game, while awesome, is one of the best examples in the development community on how NOT to do concurrency. More often called multithreading.

A whitescreen is when windows is pumping messages expecting replies. Something stops their message pump thread and you get a white screen. Why they don't do any debug dumps to send bug reports is far beyond me.

Step one of writing code for ANY windows app. Understand the kernels messages and how to pump them. Or windows thinks you are "not responding".

If you want to try to debug yourself, or let some other coder, get a crash dump. You can do this even if you don't have the source code (not the developers). But I already did that on a few crashes. It's just bad code.

Way too technical for here, but if you wanna hit the deep end or know a good dev:

https://docs.microsoft.com/en-us/windows-hardware/drivers/debugger/crash-dump-files
Last edited by Zer0; Mar 24, 2022 @ 5:59pm
Lord Dink Mar 24, 2022 @ 6:00pm 
Originally posted by Zer0:
It's not your machine. This game, while awesome, is one of the best examples in the development community on how NOT to do concurrency. More often called multithreading.

A whitescreen is when windows is pumping messages expecting replies. Something stops their message pump thread and you get a white screen. Why they don't do any debug dumps to send bug reports is far beyond me.

Step one of writing code for ANY windows app. Understand the kernels messages and how to pump them. Or windows thinks you are "not responding".

What's frustrating is From Software isn't being bothered to acknowledge these glaring problems. The game has been out for a month now.
Zer0 Mar 24, 2022 @ 6:15pm 
This might help:

Location of graphics settings are in an XML file here:

<OS DRIVE LETTER>:\Users\<USERNAME>\AppData\Roaming\EldenRing

At least on latest Windows 10. Called GraphicsConfig.xml.

You can edit, delete, whatever you want with that.

DO NOT DELETE THE OTHER FOLDERS THEY ARE YOUR SAVES.

First thing I would try, but can't reproduce the issue.
dark-breed Mar 26, 2022 @ 9:59am 
Originally posted by Lord Dink:
I've tried almost every solution imaginable.

Updated and reinstalled Nvidia drivers, updated Windows, uninstalled the game, verified local files on Steam, disabled every overlay possible, deleted %temp% files, and disabled EAC all to no avail.

Bizarrely enough the only thing that WAS working was to restart my system and verify local files for the game to actually launch. Essentially the game could only be launched once per restart. Now I can't get into the game at all. EAC runs then white screen and crash.

Not sure what else to try at this point.
use a new windows administrator profile.
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Date Posted: Mar 24, 2022 @ 9:19am
Posts: 13