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if anyone is having this issue do these steps:
1: Go to Origin and right click on your copy of Battlefield 4. At the bottom should be Game Properties then make your way to "Cloud Saves" and un-check the box next to "Enable cloud saves for all supported games" then click save!
2: After Step 1, go head to you Documents folder and locate the Battlefield 4 folder, now right click on it and delete the folder. Make sure to recycle the folder as nothing in it is needed
3: Launch the game and it should be reset to default preferences as if you just bought the game, change the settings and key binds as you wish and then Quit (I Alt+F4). Relaunch the game and all your Video Settings and Key binds should be the way you made them before you closed the game!