Battlefield 4™

Battlefield 4™

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Dugs Jun 11, 2020 @ 10:04am
Kicked by Punkbuster
Just downloaded game and all DLC.

Tried 3 servers now and every time it kicks me after 3 minutes or so with error same message.

Checked that Punkbuster is updated via install folder, which it is and it shows no problems during test or reinstall of the software.

Any ideas? Sucks!
Originally posted by 𝖉𝖊𝖒𝖔𝖓𝖎𝖈:
ive downloaded the punkbuster installer from the website, installed it, there was no bf4 entry in it, added bf4.
and now its working fine for me
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Showing 1-15 of 16 comments
have the same issue..
no idea why that happens, ive played hundredd of hours of bf4 before and had never a problem like this
Rowger Jun 11, 2020 @ 10:22am 
install folder doesnt have the proper update tool
you have to go to punkbuster's website and download the pbsetup program
there you should be able to properly update it (its recomended that you remove and re-add bf4 inside it to make sure it updates)
Dugs Jun 11, 2020 @ 10:31am 
Originally posted by Rowger:
install folder doesnt have the proper update tool
you have to go to punkbuster's website and download the pbsetup program
there you should be able to properly update it (its recomended that you remove and re-add bf4 inside it to make sure it updates)

Thanks for your reply but after following your instructions the exact same problem persists.
Rowger Jun 11, 2020 @ 10:32am 
Originally posted by Dugs:
Originally posted by Rowger:
install folder doesnt have the proper update tool
you have to go to punkbuster's website and download the pbsetup program
there you should be able to properly update it (its recomended that you remove and re-add bf4 inside it to make sure it updates)

Thanks for your reply but after following your instructions the exact same problem persists.
what is the error message?
Dugs Jun 11, 2020 @ 10:35am 
Originally posted by Rowger:
Originally posted by Dugs:

Thanks for your reply but after following your instructions the exact same problem persists.
what is the error message?

After a few moments it black screens with a loading symbol in top right corner then i get kicked to the main menu with 'kicked by punkbuster' error message. No further details.

I have updated via game folder, uninstalled and installed PB through website, verify files on steam, checked firewall exception and checked PB services are running in task manager and also restarted everything.

Stumped?!
Rowger Jun 11, 2020 @ 10:38am 
Originally posted by Dugs:
Originally posted by Rowger:
what is the error message?

After a few moments it black screens with a loading symbol in top right corner then i get kicked to the main menu with 'kicked by punkbuster' error message. No further details.

I have updated via game folder, uninstalled and installed PB through website, verify files on steam, checked firewall exception and checked PB services are running in task manager and also restarted everything.

Stumped?!
I recommend you try launching from battlelog on your browser. Theres a chance it will work there, and even if it doesnt battlelog provides more specific error messages
Last edited by Rowger; Jun 11, 2020 @ 10:38am
Dugs Jun 11, 2020 @ 10:43am 
Originally posted by Rowger:
Originally posted by Dugs:

After a few moments it black screens with a loading symbol in top right corner then i get kicked to the main menu with 'kicked by punkbuster' error message. No further details.

I have updated via game folder, uninstalled and installed PB through website, verify files on steam, checked firewall exception and checked PB services are running in task manager and also restarted everything.

Stumped?!
I recommend you try launching from battlelog on your webbrowser. Theres a chance it will work there, and even if it doesnt battlelog provides more specific error messages

Game disconnected: you were kicked by PunkBuster. Stated reason: PunkBuster kicked player 'Duggsy' (for 0 minutes) ... RESTRICTION: Service Communication Failure: PnkBstrA.exe
The author of this thread has indicated that this post answers the original topic.
ive downloaded the punkbuster installer from the website, installed it, there was no bf4 entry in it, added bf4.
and now its working fine for me
Dugs Jun 11, 2020 @ 10:58am 
Originally posted by DemoniC 悪魔:
ive downloaded the punkbuster installer from the website, installed it, there was no bf4 entry in it, added bf4.
and now its working fine for me

I did the same and selected BF4 from dropdown box. Still didn't work.

Game is installed to SSD for me is yours?
Rowger Jun 11, 2020 @ 10:59am 
Originally posted by Dugs:
Originally posted by Rowger:
I recommend you try launching from battlelog on your webbrowser. Theres a chance it will work there, and even if it doesnt battlelog provides more specific error messages

Game disconnected: you were kicked by PunkBuster. Stated reason: PunkBuster kicked player 'Duggsy' (for 0 minutes) ... RESTRICTION: Service Communication Failure: PnkBstrA.exe
what happens if you try to run PnkBstrA? Have you checked if its allowed on your firewall?
Dugs Jun 11, 2020 @ 11:01am 
Originally posted by Rowger:
Originally posted by Dugs:

Game disconnected: you were kicked by PunkBuster. Stated reason: PunkBuster kicked player 'Duggsy' (for 0 minutes) ... RESTRICTION: Service Communication Failure: PnkBstrA.exe
what happens if you try to run PnkBstrA? Have you checked if its allowed on your firewall?

Yeah i have checked and enabled it through private and public.

PnkBstrA shows as running in services.msc
Last edited by Dugs; Jun 11, 2020 @ 11:02am
Originally posted by Dugs:
Originally posted by DemoniC 悪魔:
ive downloaded the punkbuster installer from the website, installed it, there was no bf4 entry in it, added bf4.
and now its working fine for me

I did the same and selected BF4 from dropdown box. Still didn't work.

Game is installed to SSD for me is yours?

i have it on an SSD yea. but seperate drive, not on C: directly
Dugs Jun 11, 2020 @ 11:08am 
It is resolved now thank you , i'm 10+ minutes into a server without being kicked.

I had to install PB manually through the website but i also had to install it again via the game folder, where as before i had only one or the other.
Last edited by Dugs; Jun 11, 2020 @ 11:25am
Atoombom007 Jun 11, 2020 @ 11:12am 
Punkbuster? Does that still exist... XD
Cheems Jun 11, 2020 @ 11:26am 
Installed Punkbuster through the website and that seemed to fix it for me
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Date Posted: Jun 11, 2020 @ 10:04am
Posts: 16