Battlefield™ V

Battlefield™ V

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Dangai İtsugo Jun 26, 2023 @ 10:11am
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ERROR ON EA APP LAUNCHS
[SOLVED] Error on EA App Launch
After months searching for a solution for the launching problems that appeared after the mandatory migration from Origin to EA App, finally a conclusion.

I believe that this solve the 2 most common errors while trying to launch the game - "You don't have access" and "Error on our end". Without further ado:

1. Type "RegEdit" on your search bar (without the quotation marks, obviously);
2. Open "HKEY_LOCAL_MACHINE";
3. Open "SOFTWARE";
4. Locate and open the "EA Games" folder;
5. Open the Battlefield V folder;
6. At this point you should have some register entries on the right side, one of them is the "Install Dir", double click on it;
7. Now you just need to paste the path where your Battlefield V is installed, seems like the EA App is not able to map that directory for itself;
8. Close the Register Editor and it should do the trick.

That worked for me (forget the "downloading Apex" stuff or unlinking your EA account to Steam and linking a new one - I've done that and all I have now is an empty multiplayer progress, and I can only relink my original account in 6 months).

Let me know if this worked for you, found it on the EA discussions, can't remember the author of the solution, I'm just spreading the word.
Z
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Showing 1-15 of 101 comments
Graysonware Jul 8, 2023 @ 11:12pm 
Wow amazing! After weeks of searching with no avail. Multiple requests for a denied refund. C service at steam directed me to your thread. This game is finally working. In future I will save the headache and buy from EA directly. This game was purchased for my kids. We own 4 copies and the one from steam was unplayable until now. Many thanks!
Dangai İtsugo Jul 9, 2023 @ 3:10am 
Originally posted by Graysonware:
Wow amazing! After weeks of searching with no avail. Multiple requests for a denied refund. C service at steam directed me to your thread. This game is finally working. In future I will save the headache and buy from EA directly. This game was purchased for my kids. We own 4 copies and the one from steam was unplayable until now. Many thanks!
You are welcome my friend. i search too 8 months, finally i find!
it didn't work for me or I did it right, if there is dc, give me an id
Kevin McFreaky Jul 10, 2023 @ 3:53pm 
i dont have the "Install Dir" file, what should i do?
76561199385669243 Jul 11, 2023 @ 2:10pm 
Originally posted by NRG_Tyson:
it didn't work for me or I did it right, if there is dc, give me an id
same :(
plague Jul 12, 2023 @ 7:11am 
Originally posted by racomamark14:
Originally posted by NRG_Tyson:
it didn't work for me or I did it right, if there is dc, give me an id
same :(
Did ya add the backslash at the end? The Dir for me went like D:\SteamLibrary\steamapps\common\BattlefieldV\ and it ended up working
Dubze Jul 12, 2023 @ 8:00am 
THANK YOU SO MUCH I HAVE BEEN CONTACTING EA FOR MONTHS NOW THE ARE USELESS :steamthumbsup:
Dangai İtsugo Jul 12, 2023 @ 8:27am 
Originally posted by Dubze:
THANK YOU SO MUCH I HAVE BEEN CONTACTING EA FOR MONTHS NOW THE ARE USELESS :steamthumbsup:
you are welcome, i am so glad to help you <3
Perro salvaje Jul 12, 2023 @ 6:55pm 
Originally posted by Kevin McFart:
i dont have the "Install Dir" file, what should i do?
same :(
Linkatel Jul 16, 2023 @ 5:59am 
Originally posted by Un Perro:
Originally posted by Kevin McFart:
i dont have the "Install Dir" file, what should i do?
same :(
Same too
Last edited by Linkatel; Jul 16, 2023 @ 6:02am
SanYeeter Jul 18, 2023 @ 6:06pm 
There is no Install Dir file for me
For me, when I open BTFV folder through Regedit there was not a file "Install Dir" so I created string and paste the path where BTF V is installed, but the problem is not solved, again the same error.
Originally posted by banka:
[SOLVED] Error on EA App Launch

1. Type "RegEdit" on your search bar (without the quotation marks, obviously);
2. Open "HKEY_LOCAL_MACHINE";
3. Open "SOFTWARE";
4. Locate and open the "EA Games" folder;
5. Open the Battlefield V folder;
6. At this point you should have some register entries on the right side, one of them is the "Install Dir", double click on it;
7. Now you just need to paste the path where your Battlefield V is installed, seems like the EA App is not able to map that directory for itself;
8. Close the Register Editor and it should do the trick.
Let me know if this worked for you, found it on the EA discussions, can't remember the author of the solution, I'm just spreading the word.
Z
Dangai İtsugo Jul 20, 2023 @ 12:44pm 
Originally posted by gaDLord:
For me, when I open BTFV folder through Regedit there was not a file "Install Dir" so I created string and paste the path where BTF V is installed, but the problem is not solved, again the same error.
Originally posted by banka:
[SOLVED] Error on EA App Launch

1. Type "RegEdit" on your search bar (without the quotation marks, obviously);
2. Open "HKEY_LOCAL_MACHINE";
3. Open "SOFTWARE";
4. Locate and open the "EA Games" folder;
5. Open the Battlefield V folder;
6. At this point you should have some register entries on the right side, one of them is the "Install Dir", double click on it;
7. Now you just need to paste the path where your Battlefield V is installed, seems like the EA App is not able to map that directory for itself;
8. Close the Register Editor and it should do the trick.
Let me know if this worked for you, found it on the EA discussions, can't remember the author of the solution, I'm just spreading the word.
Z

did you restart again?
Kevin McFreaky Jul 20, 2023 @ 1:21pm 
i am missing the "install dir" file
Originally posted by banka:
Originally posted by gaDLord:
For me, when I open BTFV folder through Regedit there was not a file "Install Dir" so I created string and paste the path where BTF V is installed, but the problem is not solved, again the same error.

did you restart again?

I logged into my EA account. After that the previous error msg wasn't showing anymore. Now just, it want launch the game. I press double click and steam is opening with a msg Launching and nothing happens. EA doesn't want to up the game.
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