Mass Effect™: Andromeda Deluxe Edition

Mass Effect™: Andromeda Deluxe Edition

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Prométhée Jun 19, 2020 @ 3:12pm
My PC turn off : crash
hi

on origin, my game was crahing my pc (turn off completely !) not always but often.
i saw some players with same graphic card having same problem (gtx 890 ti) on i5 6600k)

is on steam will be more stable ?

because mys 3 years old pc is never crashin on other games (rdr2, fallout, etc...) only on this game.
or if someone have solution ?

thanks
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Showing 1-15 of 21 comments
KillerLex Jun 20, 2020 @ 11:03am 
Maybe PSU problems ? For me this game working good, but my PC heating as hell while playing this game. But I use some overclocking for CPU and RAM, and no PC crashing.
Last edited by KillerLex; Jun 20, 2020 @ 11:03am
Burggraf Jun 20, 2020 @ 11:17am 
Same here... but Kingdome Come Deliverance runs just fine.. i mean KCD looks way better and needs more Resources then this old game...
Burggraf Jun 20, 2020 @ 11:32am 
Originally posted by Spawk:
The game isn't coded to turn your PC off. That's pretty much a hardware issue, and the most likely culprit tends to be an insufficient or dying power supply, as KillerLex already mentioned.

Before you say 'my computer is stable, and it's just this one game, so that can't be it': that's what people always say to cover their bases, even though we all know full well we're kidding ourselves when we say that. Different games stress different components differently, and this game might produce the exact voltage fluctuations your PSU can't handle.

I'd start by making sure your hardware is properly seated and checking whether the issue persists with a different and sufficiently powerful PSU.


im guessing on my end it is more my Ram problem. Got two different company rams installed with different speeds
Prométhée Jun 20, 2020 @ 1:34pm 
ok so as always still no solutions

My pc run well and NEVER crash (pc turn off) only on this game . a,d i run well the very last game.

thanks anyway

i will never p^lay this game...
Prométhée Jun 20, 2020 @ 2:22pm 
if you say so :gman:
L1nk Jun 25, 2020 @ 6:39pm 
don't listen to what they tell you. it happens to me like a year ago. The screen blocks me and I have to turn off the PC. I love the game but I have never been able to finish it because it gives me a display controller error and the support never solved it .... i7 7700k gtx 1080. I was left wanting to finish it.
L1nk Jun 25, 2020 @ 6:47pm 
It happens to a lot of people, not just me, so don't say it's just because of this person's PC, I got into the origin forum and it happens to almost everyone, only you want to be smart.
L1nk Jun 25, 2020 @ 7:09pm 
well I invite you to google the mass effect andromeda screen error or black screen .... I speak to you this way because it makes me angry that you say that it is this boy's PC and that it is not the game .. because it is a game that I love but the error is from the drivers or something and they don't want to fix it ... I repeat, it is not the boy's pc it is from the game whether you like it or not ... hopefully it will work well worse it does not ..
L1nk Jun 25, 2020 @ 7:46pm 
Let's see, I said that the PC does not turn off, what happens is that it gives a display driver error. but ok let's continue in the loop, and honestly as you say it only happens to me in this game ... I have 1.5 terabites in games installed on the pc and 269 games in steam and it only happens in this ... but ok let's continue in the loop
Prométhée Jun 25, 2020 @ 9:44pm 
L ink, don't talk with people who knows everything.
You re losing your time.

And yes we are a lot in that case l ink. It might be hardware. I'm gonna soon change my pc and I will finish the game 😁 but t I'll now... No solution founded.
Good day l ink
Prométhée Jun 25, 2020 @ 10:06pm 
OK spawk, after all my try to play this game : you have the solution : im listening :gman: pls thanks
Prométhée Jun 25, 2020 @ 10:19pm 
i have more than 400games and even if you saw the same crash probleme on other of my games : all are working now ALL. THIS ONE is the only one wich is not working.
So pls dont try to chek my past lol.
this is not a solution. and i already test all taht solutions since the released of the game, i had time !!!

i was hoping for someone to fix it, maybe with a patch or something but it seems that we are a lot to not be able to play the game. ok, i will wait my new pc.
Prométhée Jun 25, 2020 @ 10:23pm 
thnks have a good day :VBCOOL:
L1nk Jun 25, 2020 @ 10:26pm 
create text and write: Thread.ProcessorCount 4
Thread.MinFreeProcessorCount -2.
Name user.cfg and paste it at the root of the game. in the game's .exe in properties it disables the option optimization of display and rescaling ppp. when entering the game before it starts press alt + enter and then in game options put it on maximized screen ...
I tried everything a long time ago, this is the solution that I saw more people working for you. luck!
Prométhée Jun 25, 2020 @ 11:16pm 
never tried this ! ill try next time i play it thanks.
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