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An instruction was found on EA's website, which advises to delete the folder. The cards opened, but all the cards must be inserted to each character or vehicle again. The levels and the status of the cards remains the same. Some of the old cards are in place, but most of the cards are not.
%userprofile%\Documents\STAR WARS Battlefront II
This sounds like something is broken in the save files and the game downloads the save files from the cloud service.