Addressing current bugs / Issues

[Boxandrocks]

Update : 7/6/24 :

Hey all, just wanted to provide a quick edit for those reporting bugs in this thread. In case you missed it, we announced a free update titled G String - Ultimate Edition a few months back. This update includes vastly improved stability and performance, due to being on an all new branch of the game engine. In addition, we're overhauling visuals for the entire game in the form of a remaster, adding new weapons, various features, and the reintroduction of various cut NPCs from the previous iterations of G String.

This update will be free for existing owners, while non owners will see the price raised at the time of launch.

The important take away here is: virtually every major issue from the launch version of G String has been resolved in this upcoming update, and we're doing our utmost to ensure it's a release we can be proud of.

However, because every developer is currently working on a different engine branch and code base, we no longer have the ability to make small patches or edits to the existing retail version of G String until Ultimate Edition launches.

We will continue to provide support and answer questions, but anything that can't be solved via user side tweaks is unfortunately out of our control at present. Please look forward to Ultimate Edition along with us, which we're very much excited to present. No ETA just yet, but progress is very rapid at the moment.

Thanks for the understanding, and we hope to have more to share with you all in the near future. For sneak peaks, check out our Discord server or channel in the Valve Modding Community.

Current known Retail 2020 fixes:

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CRASH ON LOAD.
SOLUTION: Add "-novid" to the game's launch parameters on Steam.

MISSING TEXTURES/WIREFRAME BUG.
SOLUTION: Add "+mat_dxlevel 95" to the game's launch parameters on Steam. This is no longer present in the upcoming Ultimate Edition.

THE WHITE BUG: All props turn white at random.
SOLUTION: Restart the game, and do not reload a save from after the bug starting. We have reduced the likelihood of this error occurring but it's a very random bug so we can't guarantee that you won't run into it. This is no longer present in the upcoming Ultimate Edition.

WATER/SKY FLICKER: This can happen when there is water at the beginning of a level.
SOLUTION: Goes away on it's own after a few seconds. This is no longer present in the upcoming Ultimate Edition.

SOME VGUI ELEMENTS WON'T RENDER CORRECTLY.
SOLUTION: Reopen the misbehaving tabs/restart the game. This graphical error is a side effect of the game being ported over from older versions of the Source Engine. This is no longer present in the upcoming Ultimate Edition.

[Kodaemon]

Panda Dome is detecting a "Trj/Genetic.gen" trojan in gstring.exe.

[Zenofir]

Ursprünglich geschrieben von Kodaemon:

Panda Dome is detecting a "Trj/Genetic.gen" trojan in gstring.exe.

Does the game actually have a virus in it? I will refund it in that case.

[Boxandrocks]

Ursprünglich geschrieben von Kodaemon:

Panda Dome is detecting a "Trj/Genetic.gen" trojan in gstring.exe.

Ursprünglich geschrieben von elias:

Ursprünglich geschrieben von Kodaemon:

Panda Dome is detecting a "Trj/Genetic.gen" trojan in gstring.exe.

Does the game actually have a virus in it? I will refund it in that case.

No, the game does not contain viruses or malware of any kind. False positives are a common thing with antivirus software, and 99% of antivirus software detects nothing with G-String. I've only heard of issues with Panda Dome.

My advice is to add an exception to your antivirus, use another antivirus, or just avoid antivirus software as a whole. It's really not necessary in the modern day.

Thanks.

[Zenofir]

Ursprünglich geschrieben von Boxandrocks:

Ursprünglich geschrieben von Kodaemon:

Panda Dome is detecting a "Trj/Genetic.gen" trojan in gstring.exe.

Ursprünglich geschrieben von elias:

Does the game actually have a virus in it? I will refund it in that case.

No, the game does not contain viruses or malware of any kind. False positives are a common thing with antivirus software, and 99% of antivirus software detects nothing with G-String. I've only heard of issues with Panda Dome.

My advice is to add an exception to your antivirus, use another antivirus, or just avoid antivirus software as a whole. It's really not necessary in the modern day.

Thanks.

Thank you. But how does one manage viruses without antivirus software?

Also, are more updates planned for the game?

[ScienceFantastique]

I have a serious issue: At "For Your Safety", the game keeps crashing whenever I try to enter a new area.

It's at this area where someone talks to you over a loudspeaker while looking at you through a camera, mentioning someone named "Hubbard". After he talks to you, you're supposed to jump across a gap in the buildings onto another building and enter a door. Then I go to the other door as the one I just opened closes behind me. Then I get a loading screen and then...Nothing. The game crashes. I've only just started the game and I have no idea what's happening. Could someone help?

[Boxandrocks]

Ursprünglich geschrieben von ScienceFantastique:

I have a serious issue: At "For Your Safety", the game keeps crashing whenever I try to enter a new area.

It's at this area where someone talks to you over a loudspeaker while looking at you through a camera, mentioning someone named "Hubbard". After he talks to you, you're supposed to jump across a gap in the buildings onto another building and enter a door. Then I go to the other door as the one I just opened closes behind me. Then I get a loading screen and then...Nothing. The game crashes. I've only just started the game and I have no idea what's happening. Could someone help?

Hey there! Really sorry about this, but it's a known issue with our update and we'll have a hotfix out today. In the meantime, switching to the beta branch "previous" in the settings will allow you to proceed. Otherwise, we'll post an announcement once the hotfix is live.

[peter.tron]

so do i just need to switch back to the previous on the beta branch until the update is properly fixed?

[Boxandrocks]

Ursprünglich geschrieben von peter.tron:

so do i just need to switch back to the previous on the beta branch until the update is properly fixed?

Update is already out. You should be set!

[peter.tron]

i was having bugs that were not there before, so i have reset it back to the previous version :(

[Boxandrocks]

Ursprünglich geschrieben von peter.tron:

i was having bugs that were not there before, so i have reset it back to the previous version :(

What bugs are you experiencing? The patch rolled out today fixed crashes in the "For Your Safety" chapter.

[peter.tron]

bot camp.

the part where you have to knock down the faulty pylon to cross over to the other side.
various textures were missing etc.

i reverted back to the previous version, and the issue was not present.

i will try and update to the new version, as it might just be a temporary glitch.

[Boxandrocks]

Ursprünglich geschrieben von peter.tron:

bot camp.

the part where you have to knock down the faulty pylon to cross over to the other side.
various textures were missing etc.

i reverted back to the previous version, and the issue was not present.

i will try and update to the new version, as it might just be a temporary glitch.

Please let me know if it works for you! It should, as the update fixed an asset prioritization issue as well.

[peter.tron]

i managed to get a screenshot if needed?

how do i get that to you?

[Boxandrocks]

Ursprünglich geschrieben von peter.tron:

i managed to get a screenshot if needed?

how do i get that to you?

Please upload it to a service like imgur and post a link here, or just directly email me it at [e-mail]

Thanks!

[peter.tron]

just sent it to your [e-mail] email.