Cant get Star Was Squadrons working its Grey Rectangle on blank screen or Need and EA account error code 4975

[Spikey]

Now please I have been trying to sort this for hours so can any answer be step by step with the whole path every step from the beginning and assume I know nothing.

I have Star Wars Squadrons from steam both trying VR with my Occulous/metaquest 2

I got the meta Link connected.

I have tried to launch the came from inside the meta quest 2 headset and on the PC both

I am trying to start it and keep getting a grey screen or grey rectangle with a black background with close in the top right hand corner

when I click the close button I get a message

Error you must have an EX account to access online features, See EA.com/unable-to-connect for additional Information
error Code 4975

Space OK


I tried going to EA to try and set up an account, I downloaded a origin program and then it said to uninstall and get the EA games App instead. Did that

Logged in with the same email as the steam account I purchased the game on>

Still not working. Followed some forums that said to do this

"
Open game folder, make a right click on game exe file, go to the compatibility tab, put a check on disable full screen optimization and then click on Change high DPI setting, put a check on both boxes(Program DPI and High DPI scaling override), now re launch the game."

Did not work

Logged into the EA app. That did not work

If I run the game in VR mode just get the grey rectangle. Likewise If I launch from the headset.

If I run the software as pc only I have had success once but now just get the gre screen then the 3975 page.

Nothing seems to work and I purchased it for the VR game play


Why is it not working

(Ive tried the alt enter and windowed option. Still not working.


Help please and as said I need to know where in the menus or setting any suggestively you make are and what is the path to get to them

EA games are useless as no customer service phone number or email and likewise steam


Thanks


Chris

[oYoYo]

I have the same issue. I open the game from steam and get a grey screen. I first saw this problem trying to use in VR. stoped trying to use vr and just try to open the game but i get the grey screen anyway.

[zebork]

I have the same issue. Just installed it from Steam. Not for VR, regular game.

[cr1ng3r]

I am experiencing the same issue and after googling around it is a fairly common issue without a clear resolution which is pretty frustrating.

[smithhysmith]

I've got exactly same issue. something to do with steam?

[Viper]

This happens for a couple of reasons

1.EA doesn't care to openly say the actual reasons for anything on a game having issues
2.They don't care much at all for customer service and or satisfaction that is clearly known.

It is not difficult at all to know what bad operations & poor methods they use to get
stupid people to buy their products knowing they'll just keep the bad reviews and complaint loop going.


Any issues in their games they don't want to deal with cause they just rather take what money you all send them and their customer service is mainly all out of US low paid labored employees they have done this for as long as they have been in business. If any of you had any sense in any way to understand and see EA doesn't give one single flying ratts rear what you say negatively.

They don't care to fix anything wrong with this games VR issues cause they didn't state what VR set works better with this and which does not

Not sure when most of you are and will ever wake up to the reality
that EA will never live up to their fake bogus public apology of doing better after their horrible lack of care for battle front.

What makes any of you sure they'll ever listen to anyone?

[oYoYo]

Steam Wont Refund me even though the game is clearly broken

[oYoYo]

Got mine to open.
When in the connecting screen pres ESC and change the screen settings to windows mode(not fullscreen and not borderless).
Leave the settings and you are in.

[d10]

I just purchased and was wondering about the grey screen. Is not an EA issue, it is a Steam Deck issue. As oYoYo mentioned, click on the ESC and change the game settings to from full screen to windows (press the options button). When you restart the game you will see what the grey screen was about. It is the login screen to EA to link your account to Steam. It is a pain to manage, you either hook up the Steam Deck to keyboard and mouse to finish the linking or use the touch screen and on-screen keyboard to finish the linking. After that game works fine.