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sklorpo Jul 2, 2024 @ 10:03pm
EA says "the app timed out"
i JUST got the sims 4. i have tried reinstalling, i have tried validating the file integrity, i have tried ending EA's task on task manager. I don't know what to do. My internet is fine.
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Showing 1-7 of 7 comments
freyjablossom19 Jul 2, 2024 @ 11:50pm 
i has this issue last week its very annoying:steamthumbsdown:
#1
Xenon The Noble Jul 3, 2024 @ 9:37am 
Download the EA app installer.
Don't uninstall the EA app.
Run the EA app installer.
When it find the EA app, it will give you the option to "repair" Select it.
When it says you need to reboot, reboot.
Now run the EA app. You should get to the login screen. You don't need to log in directly. The whole beauty of Steam is that it remembers how to log you in.
Start steam if it's not already running
Start game from Steam, or from the steam desktop icon.
#2
sklorpo Jul 28, 2024 @ 10:05pm 
its still not working (sorry i gave up for a while)
#3
Borror Aug 14, 2024 @ 4:06am 
i have this issue for weeks
#4
Marks fun Aug 14, 2024 @ 5:00am 
Check your services and make sure the EA background service is running
if it is stop and restart it. Give admin rights to the EA app. After you stop background service and start it again then run verify not much time for that and it may work along with xenon suggestions
#5
RPG Gamer Man Aug 14, 2024 @ 11:49am 
Make sure you are allowing the EA app, steam, and the sims 4 exe are excluded thru your virus scanners firewall. Check your virus scanner's developer's site for instructions on how to do this. BE AWARE windows also has it's own firewall for stuff too, so you may need to exclude them there too.

Most, but not all times, this is because your firewalls are somehow blocking the program's stuff for some reason. I had this happen several times to me, and always excluding the programs that you want to play usually fixes this issue.
Last edited by RPG Gamer Man; Aug 14, 2024 @ 11:50am
#6
Xeriath Aug 14, 2024 @ 6:04pm 
Originally posted by RPG Gamer Man:
Most, but not all times, this is because your firewalls are somehow blocking the program's stuff for some reason. I had this happen several times to me, and always excluding the programs that you want to play usually fixes this issue.

Yeah, this will be the cause. People have something on their PC which doesn't allow EA APP to call home and because of this they get *the app timed out.*
Last edited by Xeriath; Aug 15, 2024 @ 6:01am
#7
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The Sims™ 4 > General Discussions > Topic Details
Date Posted: Jul 2, 2024 @ 10:03pm
Posts: 7

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